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 December 2007 |
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***Consumer Product Safety Commission - Children's Items Recalled the Week of December 24th*** |
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December 27, 2007 | 04:00PM PST/PT
The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall of certain items due to choking, aspiration/intestinal, and entrapment hazards. The recalled products include Stuffer Bear (sold Exclusively at Victoria's Secret's Internet site) due to choking hazard, Super Magnet Toys by MTC due to aspiration/ intestinal hazards, Tot Tower Blocks by eeBoo Corporation due to choking hazard, teething rings by Empire Silver due to choking hazard, and Gap Outlet Boys' "Warmest Jacket" with a drawstring at the waist due to potential entrapment hazard. For more details, please visit www.cpsc.gov and view the Toys and Child Products categories on the Recalls & Product Safety News page.
For Sellers: Please check your product model numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.
For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify.
As a service to our Community, eBay announces some product recalls, like these, when we believe the marketplace will be impacted. To stay informed about all CPSC recalls, please bookmark www.cpsc.gov and sign up to receive notices on new recalls issued by the CPSC.
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***Coming Soon: Changes to Item Specifics*** |
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December 21, 2007 | 02:08PM PST/PT
We plan to update the following eBay Item Specifics in early January:
- Cell Phone Accessories - "Chargers, Cradle Chargers" will change to "Chargers.”
- Gift Certificates, Lodging, Cruises, Vacation Packages and Airline – Year values will be updated.
- BMX Bikes, Mountain Bikes and Road Bikes – Model Year and Brands will be updated and Model changed from a pre-set selection to a text-entry field.
- Coins – Certification numbers added via Item Specifics will be partially masked on the item page.
Pre-filled Item Information is completely optional, and gives sellers an easy way to add basic, standard information to their listing. Examples include brands, models, colors, and stock photos. Using Pre-Filled Item Information can help save sellers time, and provides buyers with helpful information when searching for items to purchase.
Note: Sellers who use a 3rd party listing service (ChannelAdvisor, etc.), should contact them to verify that they will offer the Pre-filled Item Information capabilities in the categories listed above.
To learn more about Item Specifics please visit the
Item Specifics overview page. If you have any comments or suggestions about Item Specifics, please email them to taxonomy@ebay.com.
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***eBay Motors Parts & Accessories 50¢ Insertion Fee Sale Tomorrow, December 21st*** |
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December 20, 2007 | 02:22PM PST/PT
eBay Motors Parts and Accessories is holding a one-day 50¢ Insertion Fee sale on December 21st! This promotion starts Friday, December 21st, 2007 at 00:00:01 Pacific time (12:00 a.m. plus 1 second) and ends that same day, Friday, December 21st, 2007 at 23:59:59 Pacific time (11:59 p.m. plus 59 seconds).
During the eBay Motors Parts and Accessories 50¢ Insertion Fee sale:
For regular auction-style and Fixed Price Parts and Accessories listings with a starting price above $9.99 on the U.S. Motors site (www.ebaymotors.com), the insertion fee will be capped at $0.50. All insertion fees less than $0.50 will still be charged at the normal rate. For more information about insertion fees during this promotion, please click here.
Listings created prior to December 21st, 2007 that are scheduled to start during the promotional period (December 21st, 2007) will be eligible to receive the promotional rate. Excluded are Vehicle listings, listings on international eBay sites, Live Auction, Professional Services, Ad Format, and Store Inventory listings, and listings on www.ebay.com. For full details about the sale, please see our information page.
We hope you enjoy the eBay Motors Parts & Accessories 50¢ Insertion Fee sale!
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***eBay Radio: Call In Today at 11:00 AM Pacific Time*** |
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December 18, 2007 | 10:16AM PST/PT
| Jim "Griff" Griffith |
Call in to eBay Radio today, December 18th, with your host Jim "Griff" Griffith, Dean of eBay Education, live from 11:00 a.m. to 2:00 p.m. Pacific time. Guests this week include:
- Jen Cano, Vice President of Customer Experience with Hammertap.com, who joins us to talk about "Surviving and Thriving in the Days After the Holidays."
- Colin Rule, Director of Online Dispute Resolution with eBay and PayPal, who will talk about how to properly manage chargebacks.
- Evan Lasky, CEO of PakMail Centers of America, who will give us a year in review for PakMail and talk about its relationship with the eBay community.
- Adam Hersh, President/CEO of Adam Hersh Auctions, who joins us to share his best five PowerSeller tips.
- Debbie Levitt, President of As Was, who will also share her best five PowerSeller tips.
 Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
If you can't catch the live show, you can always subscribe to the podcast  , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an  reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.
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***eBay Radio: Best of 'Ask Griff' on Sunday, Dec. 16th*** |
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December 16, 2007 | 09:27AM PST/PT
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| Jim "Griff" Griffith |
Tune in for the "Best of 'Ask Griff'" eBay Radio show on Sunday, December 16th, from 3:00pm to 5:00pm PT. We'll be airing "Best of" shows on Sunday at this time for the month of December. If you can't catch the live show, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebay
radio
for more information about subscribing to the podcasts and to listen to eBay Radio on your
computer.
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***Upcoming Workshops: Increase Your eBay Knowledge with These Four New Workshops*** |
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December 14, 2007 | 02:07PM PST/PT
We would like to invite you to attend the following workshops next week:
Shipping Tips for the Holiday Season!
This workshop will be held on Monday, December 17th from 1:00 p.m. to 2:00 p.m. Pacific time.
Please join the eBay Shipping Team when they answer your questions and offer tips to help you with all your shipping needs during this holiday season.
Unlocking the Potential of Your Business on eBay
This workshop will be held on Tuesday, December 18th from 11:00 a.m. to 12:00 p.m. Pacific time.
Did your eBay business achieve the success you’d hoped for in 2007? If you didn't meet your goals then it's time to make changes in 2008! Don't miss Lisa Suttora, Founder and CEO of the eBay Certified Provider WhatDoISell.com, for this very special year-end workshop where she'll discuss overcoming roadblocks and help you to discover the keys to unlocking your potential in 2008.
Overview of eBay Desktop
This workshop will be held on Tuesday, December 18th from 1:00 p.m. to 2:00 a.m. Pacific time.
The eBay Desktop is a new application which offers a unique, simpler eBay interface and allows buyers to quickly find the items they're looking for. Please join Product Manager, Alan Lewis, as he reviews the exciting, new features only available through the eBay Desktop.
Thinking about your 2007 income taxes? If not, you should be!
This workshop will be held on Wednesday, December 19th from 12:00 p.m. to 1:00 p.m. Pacific time.
Please join Phyllis Wischer, Lead Business Coach from the eBay Certified Provider KeepMore.net, as she discusses the importance of thinking about your 2007 tax return today. She'll explain why it's necessary to start planning your 2007 tax return before December 31st, present creative tax deductions to consider, and help you keep what you've worked so hard to earn throughout 2007.
Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:
- Go to www.ebay.com
- Click on Community at the top of the page
- Click on "Workshops" in the "Events" section
- This will bring you to the threaded Workshops Board
To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.
Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:
- Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about
upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
- Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be
updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and
paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.
We look forward to seeing you there!
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***Shipment Tracking Information*** |
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December 14, 2007 | 10:34AM PST/PT
| Kristina Klausen |
Hi everyone. This is Kristina Klausen from eBay's Shipping team. As many sellers already know, part of ensuring a smooth transaction is giving buyers information about their item's shipping status. What's more, many buyers have come to expect shipment tracking when making online purchases. I'm pleased to let you know we're making a couple changes to give more shipment tracking options to both our sellers and our buyers.
More Options for Sellers to Provide Shipment Information
Today when sellers use the PayPal label printing solution to print their USPS and UPS shipping labels, their shipment information automatically updates in their buyers' Order Details pages, accessible from My eBay. Now other sellers will be able to easily pass along USPS and UPS shipment information to buyers by uploading tracking information either on their My eBay page or in Selling Manager.
To do this from My eBay: Go to the "Items I've Sold" section, and choose "Add Tracking Number" from the options in the drop down box under the "Action" column.
To do this from Selling Manager: Click on the new box that appears in the "Items I've Sold" section called "Add Tracking Number", and enter the tracking number.
For File Exchange users: You will also be able to add tracking numbers using a new template which will be available soon in the File Exchange Center.
Easier for Buyers to find Shipment Info on Order Details Page
Also, shipment tracking and delivery confirmation status updates will be displayed right on the Order Details page, available from My eBay. This helps buyers get the information they need in a glance to feel confident about their transaction. Buyers can also click through for the complete tracking history.
After the holidays we'll be adding more features to shipment tracking, so watch for more updates in early 2008.
Happy shipping!
Kristina Klausen
eBay Shipping Team
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***Consumer Product Safety Commission - Children's Items Recalled the Week of December 10th*** |
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December 13, 2007 | 03:47PM PST/PT
The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall of certain items due to a lead exposure, choking, strangulation or fall risk. The products include certain styles of SGX children's sunglasses, Xplory baby strollers, Infantino Lion teethers, Baby Toys Baby Bead & Wire toys and Speed Racer Pull Back & Go Action! cars, Codeena Princess children’s metal jewelry, Hooker Furniture Corporation bunk beds and Far East Brokers and Consultants, Inc. Fishing Games.
eBay takes recalled items very seriously, and we work closely with the Consumer Product Safety Commission on these issues. We encourage buyers and sellers to visit http://www.cpsc.gov and see the Recent Recalls section for more details about the products and model numbers included in this recall. You may also wish to visit our Recalled Items policy at http://pages.ebay.com/help/policies/recalled.html.
For Sellers: Please check your product model numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.
For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify.
As a service to our Community, eBay announces some product recalls, like this one, when we believe the marketplace will be impacted. To stay informed about all CPSC recalls, please bookmark http://www.cpsc.gov and sign up to receive notices on new recalls issued by the CPSC.
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***20¢ Fixed Price Listing Fee Sale - Tomorrow, December 13th*** |
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December 12, 2007 | 05:00PM PST/PT
| Jamie Stark |
Hi everyone...I'm Jamie Stark from eBay's Marketing team. I'm pleased to announce a one-day listing promotion where insertion fees for Fixed Price listings will be just 20¢ on www.ebay.com. Read here for full promotion details.
The 20¢ Fixed Price Listing Fee Sale starts tomorrow, December 13, 2007 at 00:00:01 Pacific time (12:00 a.m. plus one second) and ends the same day at 23:59:59 Pacific time (11:59 p.m. plus 59 seconds). Listings which were created prior to December 13, 2007 and scheduled to start during the promotional period will be eligible for the special promotional rate.
This promotion will not apply to the following types of listings: Auction-style listings and all eBay Motors listings (including Parts & Accessories, Passenger Vehicles, Motorcycles, Power Sports, and Other Vehicles), as well as International, Live Auction, Professional Services, Real Estate, Ad Format, and Store Inventory listings. Some Business & Industrial categories will also be excluded – see our promotion page for full details.
I hope you enjoy the 20¢ Fixed Price Listing Fee Sale!
Sincerely,
Jamie Stark
eBay Marketing
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***eBay Radio: Call In Today at 11:00 AM Pacific Time*** |
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December 11, 2007 | 08:25AM PST/PT
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| Jim "Griff" Griffith |
Call in to eBay Radio today, December 11th, with your host Jim "Griff" Griffith, Dean of eBay Education, live from 11:00 a.m. to 2:00 p.m. Pacific time. Guests this week include:
- Steve Haas, eBay Motors' expert on "For Sale By Owner" & Enthusiast Vehicles, who will tell us about the new version of eBay Motors that is now available.
- Ann Samler, VP of Technology Development with GencoMarketplace.com, who will discuss how eBay sellers can acquire liquidation and overstock inventory.
- Colette Marshall, Business Development Manager with Worldwide Brands, Inc., who will tell you what to do if a product you're sourcing is recalled by the manufacturer.
- Marsha Collier, Bay University Instructor and author of the “For Dummies” series of books about eBay, who will give us her best five PowerSeller tips.
- Mike Enos, Founder of AuctionTNT.com and PlatinumPowerSeller.com, who will also share his best five PowerSeller tips.
Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
If you can't catch the live show, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.
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***eBay Radio: Best of 'Ask Griff' on Sunday, Dec. 2*** |
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December 09, 2007 | 12:00AM PST/PT
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| Jim "Griff" Griffith |
Tune in for the "Best of 'Ask Griff'" eBay Radio show on Sunday, December 2, from 3:00pm to 5:00pm PT. We'll be airing "Best of" shows on Sunday at this time for the month of December. If you can't catch the live show, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebay
radio
for more information about subscribing to the podcasts and to listen to eBay Radio on your
computer.
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***Upcoming Workshops: Manage More Efficiently - Don't Miss These Three *** |
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December 07, 2007 | 03:49PM PST/PT
We would like to invite you to attend the following workshops next week:
Grow My Profits: Great Big Leaps with Teeny Tiny Change
This workshop will be held on Monday, December 10th from 10:00 a.m. to 11:00 a.m. Pacific time.
Please join Jen Cano from Certified Solution Provider HammerTap as she reviews one of HammerTap’s most successful studies of the year: "Grow My Profits." Find out what produced the biggest revenue increases for the smallest amount of effort. Also, discover what our Bronze, Silver, and Gold PowerSellers learned about their buyer’s habits.
Reduce Buyer Email with New Advanced FAQ Seller Tool
This workshop will be held on Tuesday, December 11th from 1:00 p.m. to 2:00 p.m. Pacific time.
In this workshop, Steve Yeich, CEO of Certified Solution Provider HostedSupport, will discuss how sellers can dramatically reduce their buyer email by using their new Advanced FAQ seller tool. Based on a survey of eBay sellers, HostedSupport learned that their average eBay seller reduced their manual email workload by over 80% by using their "ezSupport for eBay" product and its Advanced FAQ feature. It allows you to add a searchable knowledge base of your most frequently asked questions to all your auction listings so buyers can find answers on their own. Come learn how it can help you differentiate your customer service.
25 Last Minute Ways to Pay Less Tax
This workshop will be held on Wednesday, December 12th from 10:00 a.m. to 11:00 a.m.Pacific time.
The end of the year is almost here. Bring your questions and join CPA and best selling-author Diane Kennedy for a lively tax discussion to help you make smart decisions about your future.
Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:
- Go to www.ebay.com
- Click on Community at the top of the page
- Click on "Workshops" in the "Events" section
- This will bring you to the threaded Workshops Board
To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.
Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:
- Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about
upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
- Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be
updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and
paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.
We look forward to seeing you there!
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***Consumer Product Safety Commission - Children's Items Recalled the Week of December 3rd*** |
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December 06, 2007 | 05:05PM PST/PT
The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall of certain items due to a lead exposure risk, collapse, strangulation, fall or entrapment hazard. The products include Bell Racing collectible mini racing helmets, entertainment centers by Ameriwood, TKS children's pants, Basic Editions girls' clothing sets, Personal Identity children's sweaters with drawstrings, RC2 potty training seats, RC2 The First Years(tm) children's feeding seats, boys' hooded sweatshirts with drawstrings and Home Depot holiday figurines.
eBay takes recalled items very seriously, and we work closely with the Consumer Product Safety Commission on these issues. We encourage buyers and sellers to visit http://www.cpsc.gov and see the Recent Recalls section for more details about the products and model numbers included in this recall. You may also wish to visit our Recalled Items policy at http://pages.ebay.com/help/policies/recalled.html.
For Sellers: Please check your product model numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.
For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify.
As a service to our Community, eBay announces some product recalls, like this one, when we believe the marketplace will be impacted. To stay informed about all CPSC recalls, please bookmark http://www.cpsc.gov and sign up to receive notices on new recalls issued by the CPSC.
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***eBay Radio: Call In Today at 11:00 AM Pacific Time*** |
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December 04, 2007 | 10:10AM PST/PT
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| Jim "Griff" Griffith |
Call in to eBay Radio today, December 4th, with your host Jim "Griff" Griffith, Dean of eBay Education, live from 11:00 a.m. to 2:00 p.m. Pacific time. Guests this week include:
- Jennifer Ibarra, with eBay Giving Works, who will tell us about their "Shoot, Share, Win" contest.
- Alan Lewis, an eBay Product Manager, who will teach us about the eBay Desktop.
- Jeff Loui, with eBay's Buyer Experience team, who will discuss eBay Countdown, a fun tool designed to help you win more items.
- Janelle Elms, Visionaire of the Online Success Institute, who will share her "Best 5 PowerSeller Tips."
- Christopher Matthew Spencer, Executive Vice President of The Chase Group, who will also give his "Best 5 PowerSeller Tips."
Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
If you can't catch the live show, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.
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