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***Upcoming Workshops: Taxes 101, Email Marketing, & the Shipping area on SYI ***

November 16, 2007 | 01:46PM PST/PT


We would like to invite you to attend the following workshops next week:

All About Sales and Use Taxes
This workshop will be held on Monday, November 19th from 10:00 a.m. to 11:00 a.m. Pacific time.

When it comes to selling on the Internet, navigating your way through sales and use tax issues can be a tricky order! Do I have to pay when I'm selling personal items? Who do I pay, and how? Do I charge sales tax on shipping? In this seminar we'll be talking about the who-what-when-where-why and HOW of state sales and use tax issues. Join us for this session and learn how to keep your business on the right track

How to Increase Your Sales with Email Relationship Marketing
This workshop will be held on Tuesday, November 20th from 11:00 a.m. to 12:00 p.m. Pacific time.

In the vast expanse of the Internet, the online shopping experience frequently feels impersonal and generic to your buyers. In 2008 small business owners who invest time in building a relationship with their customers will come out the clear winners. Please join Lisa Suttora Founder/CEO of Certified Provider WhatDoISell.com and best-selling author of "What to Sell on eBay and Where to Get It" (from McGraw-Hill publishers) as she discusses how to use Email Relationship Marketing to engage your customers, foster buyer loyalty, and grow your business to new heights.

The shipping section in the Sell Your Item Form
This workshop will be held on Tuesday, November 20th from 3:00 p.m. to 4:00 p.m. . Pacific time.

Shipping is one of the most critical elements in your eBay listing. Please join the seller experience product management team as they review the recent changes to the shipping section, explain the various tools we provide so sellers can estimate shipping costs, and answer any questions concerning shipping and the sell your item form.


Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

  • Go to www.ebay.com
  • Click on Community at the top of the page
  • Click on "Workshops" in the "Events" section
  • This will bring you to the threaded Workshops Board

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

  • Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
  • Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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