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***Coming Soon – Better Readability and Up To Date Information on Seller Account Page***

October 30, 2007 | 03:26PM PST/PT

Jeanette Longstreet
Hi everyone...I'm Jeanette Longstreet, and I lead the Billing product team at eBay. My team is in charge of making it as convenient and easy as possible for our sellers to access their billing-related information.

In the next few days, we're making some changes to the Seller Account page, which you can find in the My Account section of My eBay. You'll soon see the following:

        • Up-to-date information on the amount due on your Seller Account. The page will display the amount due as of that day, as well as the total balance on the account. We will also display the breakdown of how these two totals are calculated. (Currently, only the balance on the account is displayed.)
        • Alerts to notify you when automatic payments will be deducted
        • Information about any declined payments on your accounts and corrective actions you can take.
        • Up-to-date information about your automatic payment methods on file and how you can update them.

We're also re-designing the Account Status page to make it more user-friendly, such as adding a tabbed format so you can quickly view different information about your account.

We appreciate your business and support, and we hope you find these changes helpful.

Sincerely,

Jeanette Longstreet,
eBay Billing Team

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