Naresh Narwani

Internet safety is a top priority for everyone, so I want to help make sure our regular buyers and sellers don't mistake the new sign-in page for a spoof page! Here's what the new sign-in page will look like:

As you can see, the new page is a bit more friendly and inviting. It also encourages guests to register on the site and points out security advantages, such as PayPal Buyer Protection.

In case you are ever concerned that an eBay sign-in page is legitimate, here are a few tips:

1. Close your Web browser. Open a new browser and type in www.eBay.com, then sign in to eBay.
2. Download the eBay Toolbar with Account Guard (it's free). It will warn you when you are on a potential spoof Web site. You can also report spoof Web sites through the Account Guard feature.
3. Be careful while entering your eBay User ID and password. Remember - never enter your eBay User ID and password on a page that doesn't have "ebay.com" immediately before the first forward slash (/). If the address includes additional characters prior to the forward slash such as "@," dashes, etc., it is not an eBay page. Even if the Web address contains the word "eBay", it may not be an eBay Web site.
4. Download the latest versions of Microsoft or Firefox browsers

I also encourage you to visit our Help area to learn more about recognizing and reporting spoof eBay websites.

Thanks for your support – and stay safe!

Sincerely,

Naresh Narwani,
eBay Trust and Safety