September 12, 2007 | 12:16PM PST/PT
Hi everyone...Over the past few months, you've heard a lot about how we're working hard to improve the buyer experience. We've made some great strides, and more is on the way (read more by visiting www.ebay.com/sneakpeek). But, with all the work being done to make eBay a better place for our buyers, I wanted to let our sellers know that there is a lot of great new stuff for you as well.
With the busy holiday selling season quickly approaching, it's crucial that we help you get your items listed and sold, quickly and easily. Here are some improvements that are coming soon and later this fall.
Easier Selling option for New Sellers
The Sell Your Item (SYI) form is a robust tool with all the options and choices that a sophisticated, experienced seller may need. Newer sellers, however, can be a bit intimidated by all the options they may not yet understand. And sometimes even experienced sellers need just the basics and would like a shorter form. For these situations, we're delivering a slimmed-down listing option in the next few weeks.
On the Sell hub, sellers will be able to choose to use the regular SYI or the simpler listing process, which takes only the most popular options and fits them into a single page. More details on this simpler SYI option will be shared by my colleague Mike Maffeo soon!
SYI and Sell Hub get a cosmetic "makeover"
Speaking of SYI, we know that for many sellers, it's the backbone of your eBay selling experience. Thanks in no small part to the suggestions and feedback we've received from many of our SYI users in the Community, today the new SYI is running strong.
That said, as we work to make the rest of the site more inviting, it's clear our Sell hub and the SYI form are a little "bland." There's a lot of blue, and the wording we use is not as friendly as it could be. We want to spiff these areas up a bit for you, so we'll be giving both of these areas a "makeover" with new colors and text. Look for this in the coming weeks.
Other improvements to shipping, pictures, and more...
There's more in store this fall to improve the way you list and ship your items, so please stay tuned. We're making many improvements you've asked for that will make it easier to add pictures to your listings, select an appropriate shipping service, and more. My team and I will be back to give the full details when we're closer to launching.
Want to talk to the team? Attend one of our selling workshops
The selling team holds regular Online Workshops that you can attend – for free! Talk to my team, get your questions answered, and maybe take home – or offer – a tip or two. Our next workshop is on September 25th at 3:00 p.m. Pacific time, and will be focused on the new simplified listing process. We hope you'll join us.
Here’s to great sales this fall!
Vice President, Seller Experience