Bill Cobb

I know our sellers are gearing up for a busy holiday shopping season, and so are we. As you know, our teams have been busy all summer working on a variety of innovative site changes and marketing that all work together to help buyers Shop Victoriously!

I’d like to hear your questions and thoughts about our ad new campaign and all the other changes in the works. I hope you can join me and the Town Hall panel on Monday, September 24th from 2:00-3:30 Pacific Time for our September Town Hall.

Phone In with a Question:
As usual, we'll be broadcasting LIVE via Internet radio with the help of our friends at wsRadio (the same folks that produce Griff's eBay Radio show). You'll be able to listen in with a MP3 file, Windows Media Player, or Real Player.

If you have a question to ask live on the air, you can dial toll free 877-474-3302 to talk to us in person.

Email Us Your Question:
If you'd prefer to email us your question, send it to TownHall@ebay.com

Please visit http://pages.ebay.com/townhall/ for all the details about the Town Hall.

Sincerely,

Bill Cobb
President, eBay North America

This post has been updated to reflect a change with the telephone number

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List a vehicle on eBay Motors using any format (auction-style listing, Fixed Price, or Best Offer) from September 22-23, 2007, and get 50% off your insertion fee. Save as much as $20 during this two-day promotion!

This promotion starts Saturday, September 22, 2007 at 00:00:01 Pacific time (12:00 a.m. plus one second) and ends on Sunday, September 23, 2007 at 23:59:59 Pacific time (11:59 p.m. plus 59 seconds). Listings created prior to September 22, 2007 which are scheduled to start during the promotional period (September 22, 2007 through September 23, 2007) will also be eligible to receive the promotional rate.

This offer applies to vehicles listed on eBay Motors in the Cars & Trucks, Motorcycles, Powersports, or Other Vehicles & Trailers categories. For more information about insertion fees during this promotion, please click here.

Excluded are listings in the eBay Motors Parts & Accessories categories, as well as Live Auction, Professional Services, Motors Local Market, and Store Inventory listings. Listings on eBay.com and international eBay sites are also excluded. For full details about the sale, please see our information page.

We hope you enjoy the eBay Motors 50% Off Insertion Sale!

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Need information on how to successfully use the NEW eBay Groups Platform?
This workshop will be held on Monday, September 24th from 1:00 p.m. to 2:00 p.m. Pacific time.

List with popular options: A quick and easy way to list
This workshop will be held on Tuesday, September 25th from 3:00 p.m. to 4:00 p.m. Pacific time.

Our current version of the Sell Your Item form is great for experienced sellers. However, it can be a little complicated for our newer sellers who aren't as familiar with all the options and choices available – and sometimes even experienced sellers just need the basics. To help these sellers out, very soon - if you want to - you'll be able to list with a simplified listing form, needing only to fill in a small number of required fields. We pre-fill many of the options for you (such as setting your auction starting price at $0.99), but if you don't like the way we fill in the blanks, you can easily change them. Please join the seller experience product management team and get your questions answered, and maybe take home – or offer – a tip or two.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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• Blenders
• Car Amplifiers
• Sewing Machines

Note: Sellers who use a 3rd party listing service (ChannelAdvisor, etc.), should contact them to verify that they will offer the Pre-filled Item Information capabilities in the categories listed above.

Please visit the Pre-filled Item Information page to learn more about this feature.

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Jim "Griff" Griffith

• Jen Cano, VP of Marketing and PR for Hammertapnow.com, to tell you more about how market research can help you make important sourcing decisions.
• Steve Haas, Senior Manager of FSBO and Enthusiast Vehicles for eBay Motors, who will share information about eBay Motors that you probably didn't know.
• Mike Enos, founder of PlatinumPowerSeller.com, to tell us about his new site, AuctionTNT.com, and how it benefits eBay sellers.
• Jason Miner, eBay University instructor and host of the PayPal Radio Show, to let us in on what's new with PayPal.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the podcast, or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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Rachel Makool

This small change should not only save you time, but should also improve your account security, since you'll no longer have to remember to sign out of both your main account and the Community area when you leave your computer.

Set your Sign In Preference in My eBay
Although most members appreciate a single Sign In, there may be some who prefer to sign in to the Community forums separately from the rest of the site. (For instance, if your business has multiple User IDs, and you use a specific one in the forums.) For this reason, once this change launches, you can set your preferences in My eBay to indicate you want a separate Sign In for the Community forums area.

The Community forums are a great place to get answers from other experienced members, attend an Online Workshop, and connect with others who share your interests. Check out our Community forums by visiting the Community tab at the top of almost any eBay page.

Sincerely,

Rachel Makool
Senior Director, Community Development

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Jim "Griff" Griffith

If you can't catch the live show you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Inspire Buyers to Buy Again and Tell Friends About You
This workshop will be held on Monday, September 17th from 12:00 p.m. to 1:00 p.m. Pacific time.

Holiday 2007 Selling Strategies
This workshop will be held on Tuesday, September 18th from 11:00 a.m. to 12:00 p.m.

The time is NOW to put your holiday selling strategies in place! 44% of holiday buyers plan to START their holiday shopping in September. But successful holiday selling tactics change from year to year. And you'll want to know what's new and what works for 2007! Please join Lisa Suttora Founder/CEO of Certified Provider WhatDoISell.com and featured speaker on the eBay Live 2007 Product Sourcing Panel as she discusses which holiday strategies work now, and which you should leave behind. You'll also learn some tips for keeping your business organized and humming along throughout the busy holidays and how YOU can stay sane through it all!

Accounting Do's & Don'ts for the eBay User
This workshop will be held on Wednesday, September 19th from 12:00 p.m. to 1:00 p.m. Pacific time.

Please join Phyllis Wischer, Business Coach of Certified Solution Provider SageFire, Inc., in this informative workshop as she outlines some of the common mistakes small business owners make that can end up costing them literally thousands in overpayments to the IRS each year. Members will also learn how to use the new KeepMore.net solution, the "Plain English", online accounting solution for their eBay business.

10 Steps to a Well-Structured, Well-Protected Business on eBay
This workshop will be held on Thursday, September 20th from 10:00 a.m. to 11:00 a.m.Pacific time.

Do you "get" that running your business as an LLC or a Corporation can help lower your taxes and protect yourself legally ... but don't where to go from there? Or, do you understand the basics but have a few questions? Then this workshop is for you! We're talking "why should I" and "how do I," so bring your coffee and all those questions you've been dying to ask!

Growing your small business through smart recruiting
This workshop will be held on Thursday, September 20th from 12:00 p.m. to 1:00 p.m. Pacific time.

Your entrepreneurial spirit, passion, and (we bet) help from family and friends have led to a thriving business on eBay. But what do you do when you need to hire outside your network of friends and family in order to keep the business growing? Please join Eric Winegardner from Monster, the leading online careers and recruiting site, as he guides you through the daunting task of hiring your first employee in this one hour workshop.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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Gary Briggs

One of the perks of my role is getting to be part of such an enormous and creative undertaking. I have to admit that it's so great to see something go from idea to action. On behalf of the many people who contributed their long hours and expertise into making this all possible, I'm really thrilled to introduce this year's brand new marketing campaign.

First – as way of a little introduction – I wanted to briefly mention our summer Windorphins campaign. You may have seen or heard about Windorphins - a concept that captures the euphoria of winning – which made a splash all over the country this summer via colorful billboards, cab signs, etc. Our Windorphins promotion was what the marketing world calls a "teaser" campaign - a way of piquing people's interest with a bit of surprise and curiosity.

Now that we've seeded the idea of Windorphins in the public's mind, our audience is primed for our brand new integrated advertising campaign and television commercials, all focused on winning on eBay...drum roll please!

Shop Victoriously!
We have a series of innovative television commercials we'll be releasing in the next few days and weeks that focus on the "Shop Victoriously" theme. "Winning" is the overall message that comes through each of these unique story lines, because we all know that "it's better when you win it." In the "land of bland" out there, eBay is like an oasis – it's the only place where you can find that rockin' good deal and get a good rush of windorphins to boot.

But really the ads speak best for themselves! To get a better sense of the campaign, I'm pleased to be able to give you this sneak peek at one of our ads called "Dog Race." See for yourself what I mean:

"Shop Victoriously" Ads Debut in 23,000 Theaters
To kick things off, this afternoon moviegoers in front of over 23,000 theater screens across the country will learn that at eBay they can "Shop Victoriously." Then, on Sunday, these ads will be appearing during major prime time television shows, starting with Sunday Night Football on NBC and continuing with shows such as Grey's Anatomy, Deal or no Deal, and Heroes. If you miss these shows, no worries. Keep an eye on the homepage next week for links where you can watch the rest of these ads from your computer screen.

Where's Griff?
By the way, has anyone seen Griff? Rumor has it our very own Griff has been hiding out at a football game. See if you can spot him!

Personalized Catalogs Reach 4 Million Buyer Households
In addition to our new television ads, we'll be sending a personalized buyer catalog to over 4 million prospective buyers – each one features a wide selection of the great items you can get on eBay, and even includes a personalized URL that the recipient can visit to get some shopping suggestions based on their own interests.

Internet Marketing Campaign
Plus, we'll be spreading the "it's better when you win it" message across much of our online advertising, which will reach 90% of the online shopping population. The campaign will run across some of the most visited sites on the internet including Yahoo, MSN, AOL, MySpace, Facebook, and many more. We want buyers everywhere to know they can Shop Victoriously on eBay!

This is all just the beginning of the Shop Victoriously campaign, with much more to come. I'll have more details to share with you about this ambitious integrated marketing campaign later in the fall.

Coming soon - eBay Gift Cards!
You've asked for them before and we've heard you. This holiday season we're making it even easier for you to give the gift of "just about anything" with our new eBay Gift Cards. YES!

In the next few weeks, eBay Gift cards will start hitting shelves at stores near you, and will be widely available by November. eBay Gift Cards are "always the right size and always the right color." Plus they make great stocking stuffers! One of my team members will be back in a few weeks to tell you even more, so stay tuned.

Thanks for reading and may you Shop (and Sell!) Victoriously!

Sincerely,

Gary Briggs
Senior Vice President and Chief Marketing Officer
eBay North America

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Jim "Griff" Griffith

I’ve been teaching at eBay Universities nationwide ever since the program began in 2000. I usually teach the Basic Selling course, where I enjoy getting to meet “newbies” or buyers who are just thinking about selling for the first time. Our San Jose event will host the Basic Selling course as well as the Beyond the Basics of Selling course (for those who are looking to increase their eBay sales). Don’t miss your chance to learn about eBay from me, as well as other great instructors.

Our one-day program is only $59, and you can even bring a friend for free if you register before 11:59pm (ET) on September 21st. See our course page for a description of the classes, and for more information about eBay University.

I hope to see you in San Jose!

Sincerely,
Griff

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Mike Maffeo

Our current version of the Sell Your Item form is great for experienced sellers. However, it can be a little complicated for our newer sellers who aren't as familiar with all the options and choices available – and sometimes even experienced sellers just need the basics. To help these sellers out, my team has been working on a simplified listing process that will be available in the next couple of days.

When a seller starts at the Sell hub, they'll soon have a choice of whether to go through this simplified listing process, which consists mainly of our most popular listing options, or the current flow that we recommend for more experienced sellers. Those choosing the simplified, "list with popular options" flow will see:

• A shortened, colorful listing flow with only the most common listing options available. This will dramatically cut down on the number of choices a seller has to make to get their item listed.
• Several of the fields pre-filled, but editable. For example, all listings will have a pre-filled $0.99 starting price, although the seller can of course change that if they wish.

Rollout Plans
We're going to roll out this simplified process over the next few weeks so we can carefully monitor for unexpected issues. Roughly half of our sellers will be able to access the new flow in the next week or so. Assuming everything goes smoothly, the other half will be able to do so as well in the following few weeks.

You can also learn more about this simplified flow by checking out my video on the Chatter blog.

Happy Selling!

Sincerely,

Mike Maffeo
Seller Experience

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Jim Ambach

With the busy holiday selling season quickly approaching, it's crucial that we help you get your items listed and sold, quickly and easily. Here are some improvements that are coming soon and later this fall.

Easier Selling option for New Sellers
The Sell Your Item (SYI) form is a robust tool with all the options and choices that a sophisticated, experienced seller may need. Newer sellers, however, can be a bit intimidated by all the options they may not yet understand. And sometimes even experienced sellers need just the basics and would like a shorter form. For these situations, we're delivering a slimmed-down listing option in the next few weeks.

On the Sell hub, sellers will be able to choose to use the regular SYI or the simpler listing process, which takes only the most popular options and fits them into a single page. More details on this simpler SYI option will be shared by my colleague Mike Maffeo soon!

SYI and Sell Hub get a cosmetic "makeover"
Speaking of SYI, we know that for many sellers, it's the backbone of your eBay selling experience. Thanks in no small part to the suggestions and feedback we've received from many of our SYI users in the Community, today the new SYI is running strong.

That said, as we work to make the rest of the site more inviting, it's clear our Sell hub and the SYI form are a little "bland." There's a lot of blue, and the wording we use is not as friendly as it could be. We want to spiff these areas up a bit for you, so we'll be giving both of these areas a "makeover" with new colors and text. Look for this in the coming weeks.

Other improvements to shipping, pictures, and more...
There's more in store this fall to improve the way you list and ship your items, so please stay tuned. We're making many improvements you've asked for that will make it easier to add pictures to your listings, select an appropriate shipping service, and more. My team and I will be back to give the full details when we're closer to launching.

Want to talk to the team? Attend one of our selling workshops
The selling team holds regular Online Workshops that you can attend – for free! Talk to my team, get your questions answered, and maybe take home – or offer – a tip or two. Our next workshop is on September 25th at 3:00 p.m. Pacific time, and will be focused on the new simplified listing process. We hope you'll join us.

Here’s to great sales this fall!

Sincerely,

Jim Ambach
Vice President, Seller Experience

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During the eBay Motors Parts and Accessories 50¢ Insertion Fee sale:

For regular auction-style and Fixed Price Parts and Accessories listings with a starting price above $9.99 on the U.S. Motors site (www.ebaymotors.com), the insertion fee will be capped at $0.50. All insertion fees less than $0.50 will still be charged at the normal rate. For more information about insertion fees during this promotion, please click here.

Listings created prior to September 12, 2007 that are scheduled to start during the promotional period (September 12, 2007) will be eligible to receive the promotional rate. Excluded are Vehicle listings, listings on international eBay sites, Live Auction, Professional Services, Ad Format, and Store Inventory listings, and listings on www.ebay.com. For full details about the sale, please see our information page.

We hope you enjoy the eBay Motors Parts & Accessories 50¢ Insertion Fee sale!

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Raza Malik

We've been working on some changes to the user interface that we think will make it more intuitive and user-friendly - much like most standard email applications.

Here is some more detail about the changes you'll see in the next few days:

Easier identification for alerts, eBay messages, and member messages
To help you prioritize at a glance, we're making it easier to identify what types of messages are in your inbox. Alerts (important messages about your account from Billing, Trust & Safety, etc.) are now displayed at the top of your inbox in a separate section from other messages. If you don't have any alerts, this section will not be displayed.

In the Messages section, messages from eBay will be highlighted in green, while messages from other members, such as questions about an item, will be in black.

Bulk actions and other message management tools
Now you can manage multiple messages at once using Delete, Save to Desktop, Move to, and Mark As actions. You can also set how many messages you want to see on each page, and use a new filter to quickly find messages related to a particular item.

We're also working on "threading" member-to-member messages, so that you can easily read your entire conversation with another member. Look for this in the next few months.

Improved look-and-feel
We've updated the left-hand navigation to make the most commonly-used links stand out more, plus we've designed a cleaner-looking layout to My Messages overall. In addition you'll see new icons that "describe" many of the features and actions and more customization options.

We think these changes will make My Messages an even better tool for you – but your opinion is most important! After checking out the new-look My Messages, please send us an email at mymessages@ebay.com and tell us what you think.

Sincerely,

Raza Malik
Buyer Experience

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If you have a category suggestion you can send it to us here on the Sending Suggestions to eBay page, located in the Help section.

Thanks again to all our members who contributed to these trade-enhancing changes!

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	***Original: Coming Soon - Category Changes***
	August 30, 2007 | 04:45PM PST/PT eBay will be making the following changes in mid-September based upon input received by members of the eBay Community along with category experts in their respective fields. We invite category structure feedback anytime by emailing taxonomy@ebay.com. To see a complete list of the new category structure, please visit the Category Changes page found within Seller Central. Here are the changes to the updated categories: ANTIQUES Within Asian Antiques, we plan to add categories for Textiles, Kimonos, and Reproductions. BUSINESS & INDUSTRIAL Look for new Hatching Eggs and Animal Feed categories in the Agricultural section. CLOTHING, SHOES & ACCESSORIES We're excited to be announcing the creation of some brand new sections: Cultural & Ethnic Clothing, Unisex Clothing, and Costumes & Reenactment Attire. Please note: The Costumes categories that are currently in the Everything Else section are being moved over to Clothing. Also, check out the new men’s Big & Tall section, expanded categories for Plus Size women, and the addition of Swimwear in Vintage Clothing. COLLECTIBLES We're very happy to be adding more room for the Comics section. In Rocks, Fossils & Minerals, we’re adding categories for Reproduction Fossils. In Lapidary Materials, we've added an area for Sliced stones. MUSICAL INSTRUMENTS We're adding guitar and bass left-handed instruments categories for all our lefty musicians out there. We're creating a Music Theory Instruction Books area, and look for updates to the Sheet Music section too. SPORTS MEMORABILIA, CARDS & FAN SHOP We've expanded the list of NASCAR drivers in Fan Apparel & Souvenirs. TOYS & HOBBIES Indiana Jones will have his own Action Figure category, and fans of GI Joe, Power Rangers & Transformers should look for expanded sections. Look for new categories in Electronic Games, and a spot for Pokemon TFG. VIDEO GAMES Guild Wars, Second Life and World of Warcraft are being added to the Internet Games section. Do you want to change categories? As long as your item has not received a bid and there are more than 12 hours remaining in the listing you are allowed to move your item to another category by using the Revise Your Item link. All suggestions on how to improve categories for everyone is appreciated. Simply mail your thoughts to taxonomy@ebay.com Finally, as always thanks to all our members who contributed to these changes!
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Jim "Griff" Griffith

• Contributing Editor Rob Cross of the eBay Developers Program, who will interview Rafael Zimberoff, President of Z-Firm LLC, about why using ShipRush increases productivity for eBay sellers.
• Contributing Editor Chris Malta of Worldwide Brands, who will interview Frank Solano, CEO and President of Beyond Horizon Ventures, Inc., about the latest in product sourcing for your eBay business.
• Skip McGrath, Publisher of The eBay Seller's News, to tell us how home business entrepreneurs are re-discovering the eBay PowerSeller Opportunity.
• Christopher Spencer, PowerSeller and Executive Vice President of The Chase Group, to give us his best PowerSeller tips.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the, or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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Keith Wescourt

Now you can add Gallery Plus to your Store Inventory listings, giving buyers the ability to view much larger versions of your pictures right in your Store’s search results! (For more information about how Gallery Plus works, check out our information page.)

Sincerely,

Keith Wescourt
Seller Experience Team

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Jim "Griff" Griffith

If you can't catch the live show you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Long-Term Profits with Market Research & Product Sourcing
This workshop will be held on Monday, September 10th from 10:00 a.m. to 11:00 a.m. Pacific time.

Getting Real Value from Customer Support—Real eBay Seller Case Studies
This workshop will be held on Tuesday, September 11th from 1:00 p.m. to 2:00 p.m. Pacific time.

In this workshop, Steve Yeich, CEO of Certified Solution Provider HostedSupport, will present case studies of eBay sellers who have increased sales by implementing a customer support system. Learn from the real-world examples that will show how others have succeeded and increased sales.

25 Tax Mistakes That Can Cost You an IRS Audit
This workshop will be held on Wednesday, September 12th from 10:00 a.m. to 11:00 a.m. Pacific time.

Every year the IRS tells us what they’re looking for in tax returns. If you make one of these mistakes, there's a possibility of getting audited. Please join best selling-author and CPA Diane Kennedy for an information-packed hour to learn how to avoid these types of mistakes. Being informed can help ease taxpayer anxiety, remove the complexity, anxiety and doubt often associated with tax time and may result in you getting a better nights sleep.

Turbo-charging your Blackthorne Listing Process
This workshop will be held on Thursday, September 13th from 1:00 p.m. to 2:00 p.m. Pacific time.

If you take the time to set up your Item Templates and Ad Templates in Blackthorne, you can cut down on the time it takes to create your listings. Please join member going1ncellc in this informative workshop for a review of best practices plus some tips for streamlining your listing process will be covered.

The Purple Cow and Online Marketing
This workshop will be held on Friday, September 14th from 1:00 p.m. to 2:00 p.m.Pacific time.

Is selling along with the masses delivering enough results for you? In this session, bestselling author Seth Godin talks about the Purple Cow and online marketing. He'll describe how you can transform your listings and your approach so that customers start seeking you out (and talking about you) instead of being at the mercy of the search bar. Learn how to flip the funnel and use tools online (and off) to spread the word about you and your business.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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Jason Miner

Not only have I been part of PayPal’s Product Education team, but I’ve also enjoyed playing the role of guest host for eBay Radio in Griff’s absence. I’ve been teaching at eBay Universities nationwide since 2002, and enjoy getting to meet all levels of eBay users - from ‘newbies’ to seasoned sellers.

Attend the Selling Basics class if you’re new to selling or the Beyond the Basics of Selling class if you’re looking to take your selling to the next level. Our one-day program is only $59, and you can even bring a friend for free if you register online before 11:59pm (ET) on September 14th. See our course page for a description of the classes, and for more information about eBay University.

I hope to see you in Schaumburg!

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Keith Wescourt

As Jim Ambach noted in his previous announcement, the world of online video is rapidly evolving – and our policy is as well.

Effective today, we're making a slight change that requires sellers creating new listings to use videos that are embedded into the description, as opposed to including links to videos that take people off-eBay to view them. Embedded video provides a safer experience, because it enables eBay security technology to check for potentially harmful code. In addition, having all listings display video in one format provides a better experience for buyers.

To learn more about how to embed a video into your listing, please visit our new eBay Help page.

More video hosting services available
We've also expanded the list of globally-approved video hosting services in our links policy page. We'll be updating this list regularly, and we appreciate your support!

Sincerely,

Keith Wescourt
Seller Experience

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eBay takes recalled items very seriously, and we work closely with the Consumer Product Safety Commission on these issues. We encourage buyers and sellers to visit the http://www.cpsc.gov/ for more details (see 'Recent Recalls') about the products and serial numbers included in this recall.

For Sellers: Please check your product serial numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.

For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify the serial number. For additional information, call Mattel US +1 8885976597 Call or Fisher-Price (888) 496-8330 toll free, or visit the firm's web site at http://www.mattel.com/safety/.

We appreciate your understanding and support.

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Eric Shoup

We've just released our latest version (Version 8.2 for those keeping track). The big news from this release is that, in addition to ProStores' current Search Engine Optimization management tools, we've now included Sitemaps. The Sitemap Generation Tool indexes your site/store, helping you become visible in search engines like Yahoo! and Google. Get the details on our New Features page.

To learn more about how ProStores can help you complement your business on eBay with your own web store at your own web address, check out ProStores.com.

Sincerely,

Eric Shoup
Director, ProStores

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Brian Madigan

Here's a reminder of the changes:

• Featured Stores renamed to Premium. We're changing the name of the Featured tier to "Premium." It's a minor cosmetic change, but we feel it more accurately reflects the benefits, namely the advanced business tools, this tier offers.

• Free Marketplace Research. Both Premium and Anchor Store subscribers will receive eBay Marketplace Research free with their subscriptions.

• Increased Email Marketing allotment. Both Premium and Anchor Stores will receive a larger Email Marketing allotment. Premium subscribers will be able to send 7,500 emails per month, and Anchor subscribers will be able to send 10,000 per month.

• Dedicated 24/7 phone customer support for Premium Stores. Premium subscribers will now have access to customer support by phone 24 hours a day, seven days a week!

• 40% Off the Anchor Store price. We're cutting the Anchor Store subscription fee to $299.95 a month. That’s a savings of 40%!

To learn more, visit our subscription guide. On behalf of our whole team, thanks for having an eBay Store!

Sincerely,

Brian Madigan
eBay Stores

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Jim "Griff" Griffith

If you can't catch the live show, you can always subscribe to the, or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebay radio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Link to this announcement | Back to top

Jim "Griff" Griffith

If you can't catch the live show you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.