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 July 2007 |
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***eBay Radio: Call in Today at 11:00 AM Pacific Time*** |
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July 31, 2007 | 09:22AM PST/PT
| Jim "Griff" Griffith |
Call in to eBay Radio today, July 31st, with your host Jim "Griff" Griffith, Dean of eBay University, live from
11:00 a.m. to 2:00 p.m. Pacific time. Guests this week include:
- Rebecca Shapiro, President of Oasis Connect with tips for eBay sellers on
connecting with eBay buyers.
- Skip McGrath, with time management and planning tips and strategies for the
eBay Seller.
- Lisa McGrath, with money-saving eBay buying and selling tips for new
parents.
- Martin Adamo, vice president of OnceUponABid and
eBay Community Hall of Fame
award winner.
- Janelle Elms, founder of the Online Success Institute on becoming (and staying) an
eBay PowerSeller.
 Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio:
your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with
Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's
book, "The Official eBay Bible".
If you can't catch the live show, you can always subscribe to the, or access any past broadcast from the
eBay Radio Archives. To subscribe to the podcast all you need is an  reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.
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***New Sellers - Get Your First 3 Insertion Fees and Gallery Upgrades Free from July 31 – August 5*** |
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July 30, 2007 | 04:47PM PST/PT
Thinking about selling on eBay for the first time? Now you can get the insertion fees and Gallery upgrades for your first three listings free on www.ebay.com! The Get 3 Free First Time Seller Promotion will begin Tuesday, July 31, 2007 at 00:00:01 Pacific time (12:00 a.m. plus one second) and continue through Sunday, August 5, 2007 until 23:59:59 Pacific time (11:59 p.m. plus 59 seconds).
During the Get 3 Free First Time Seller Promotion:
New eBay sellers who create up to three Auction-style or Fixed Price listings will not be charged insertion and Gallery upgrade fees for those listings. In order to qualify for the special offer, the eBay member must not have sold on eBay before, and must list their first three items during the promotional period (July 31 – August 5, 2007).
This promotion will not apply to all eBay Motors listings (including Parts & Accessories, Passenger Vehicles, Motorcycles, Power Sports, and Other Vehicles), or to International, Live Auction, Real Estate, Ad Format, Professional Services and Store Inventory listings. The following Business & Industrial categories are also excluded: tractors & farm machinery (category #91952), heavy equipment (25249), concession trailers, carts (67145), imaging and aesthetics equipment (92035), forklifts and other lifts (97185), manufacturing equipment (92080), metalworking equipment (92082) and commercial printing presses (26247). For full details about this promotion, please see our information page.
Take advantage of this special offer and start selling on eBay!
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***Message from Matt Halprin – New Listing Restrictions on Gun Parts*** |
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July 30, 2007 | 10:00AM PST/PT
| Matt Halprin |
Hello everyone…In mid-August, we will be updating our Firearms, Weapons and Knives Policy to place more restrictions around gun-related items. Once these changes take effect, we will prohibit listings of any firearm part that is required for the firing of a gun. This includes items like bullet tips, brass casings and shells, barrels, slides, cylinders, magazines, firing pins, trigger assemblies, etc. Please read the Firearms, Weapons and Knives Policy for more details on our current policy.
As you may know, eBay does not allow the listing of any items which are regulated by individual states or the federal government; however, there are still a large number of firearm-related parts that are legal and are widely available in retail stores. These items have also historically been allowed on eBay.
After learning that some items purchased on eBay may have been used in the tragedy at Virginia Tech in April 2007, we felt that revisiting our policies was not only necessary, but the right thing to do. After much consideration, the Trust & Safety policy team – along with our executive leaders at eBay Inc. – have made the decision to further restrict more of these items than federal and state regulations require.
This new update continues to encourage safety among our community members and brings our policies in the U.S. and Canada in closer alignment with our existing policies in other markets around the globe.
Sincerely,
Matt Halprin
Vice President, Trust & Safety
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***Upcoming Workshops: Combined Shipping Discounts, eBay To Go and eBay Blogs and International Sales Using Market Research*** |
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July 27, 2007 | 04:14PM PST/PT
We would like to invite you to attend the following workshop this week:
Encourage Repeat Sales by Offering Combined Shipping Discounts
This workshop will be held on Wednesday, August 1st from 2:00 p.m. to 3:00 p.m. Pacific time
Give buyers a reason to shop with you and encourage repeat sales.
Use the new Combined Shipping Discounts feature to offer shipping promotions or
shipping discounts for multiple-item purchases. Take your combined shipping to the next level by learning to set up custom product profiles for
added flexibility.
eBay To Go and eBay Blogs Workshop
This workshop will be held on Thursday, August 2nd from 3:00 p.m. to 4:00 p.m. Pacific time.
What is eBay To Go? What are eBay Blogs? Why do they matter to you? Come and learn about eBay’s latest tools that help buyers and sellers
communicate with one another both on ebay and the rest of the web. This workshop will be conducted with Product Managers from both products to
help shine some light on what you can do make the most of these great new features on eBay!
Launching International Sales Using Market Research
This workshop will be held on Friday, August 3rd from 11:00 a.m. to 12:00 p.m. Pacific time.
This month Denise and Sara from Terapeak Marketplace Research will be on hand to explore how you can increase your eBay sales by expanding
into the international marketplace on eBay! With a few simple research tips, sellers can learn about international markets and target other countries.
With many sellers reporting increasing success in selling internationally (especially in Germany and Australia), the enterprising eBay seller will want to
adjust their sales to include other countries as well.
Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:
- Go to www.ebay.com
- Click on Community at the top of the page
- Click on "Workshops" in the "Events" section
- This will bring you to the threaded Workshops Board.
To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.
Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:
- Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about
upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
- Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be
updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and
paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.
We look forward to seeing you there!
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***eBay Radio: Call In Today at 11:00 a.m. Pacific time*** |
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July 24, 2007 | 09:19AM PST/PT
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| Jim "Griff" Griffith |
Call in to eBay Radio today, July 24th, with your host Jim "Griff" Griffith, Dean of eBay University, live from 11:00 a.m. to 2:00 p.m. Pacific time. Guests this week include:
- Helen Smith, Owner of Giraffes-And-Things and one of the 2007 Community Hall of Fame Winner award winners, tells us what she does in the eBay Community.
- Andrew E.R. Sukow, Founder and CTO of Terapeak.com, tells us how eBay Sellers can benefit from doing marketplace research before listing their products.
- Mark Dooley, Senior Manager of Marketing Strategy Planning for eBay, joins us to discuss eBay Sneak Peak, your insider's view to what's new and cool at eBay.
Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
If you can't catch the live show, you can always subscribe to the, or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.
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***Try Picture Pack for 50% Off -- July 24-25, 2007*** |
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July 23, 2007 | 05:01PM PST/PT
Add Picture Pack to your listings for 50% off during this 2-day special offer on www.ebay.com. Picture Pack lets you add up to 12 pictures in your listing. You also get a Gallery photo in search results, you can Supersize your pictures, and you get a Picture Show slideshow – all for one package price. It's a great time to add Picture Pack to showcase your listings and attract even more buyers!
The promotion will start on Tuesday, July 24, 2007 at 00:00:01 Pacific time (12:00 a.m. plus one second) and end on Wednesday July 25, 2007 at 23:59:59 Pacific time (11:59 p.m. plus 59 seconds). Listings that were created prior to the promotion and are scheduled to start during the promotional period (July 24-25, 2007) will also be eligible for the discounted rate.
This promotion will not apply to the following types of listings: all eBay Motors listings (including Parts & Accessories, Passenger Vehicles, Motorcycles, Power Sports, and Other Vehicles), as well as International, Live Auction, Professional Services, Real Estate, Ad Format, and Store Inventory listings. For full details, please see our promotion page.
We hope you enjoy the 50% Off Picture Pack promotion!
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***Upcoming Workshops: Fine Tuning Listing Strategies, Building Supplier Relationships, and more*** |
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July 20, 2007 | 04:18PM PST/PT
We would like to invite you to attend the following workshop this week:
Capturing
Shoppers by Fine Tuning Listing Strategies
This workshop will be held on Monday, July 23rd from 12:00
p.m. to 1:00 p.m. Pacific time. In this workshop, Debbie Levitt, President
of Certified Provider As Was, will
discuss how to use data to fine tune your listings strategies. Better decisions
about listing strategies can lead to more sales, higher bids, and lower fees.
This workshop will also include general strategy suggestions such as Store vs.
Core and Auctions vs. Fixed Price.
Building
Supplier Relationships
This workshop will be held on Tuesday, July 24th from 11:00
a.m. to 12:00 p.m. Pacific time. Building Supplier Relationships is very
important for growing your business, increasing your profit margins, and especially
for preparing for the Holiday Season. Colette Marshall, Business Development
Manager for Product Sourcing Experts WorldwideBrands.com,
will explain the key elements in improving your supplier communications and
using those skills to prepare for the holiday season with your supplier.
Connect
with Your Customers
This workshop will be held on Thursday, July 26th from 10:00
a.m. to 11:00 a.m. Pacific time. eBay has become a great niche marketing
mecca. Anyone can do it. But can "anyone" do it right? There are 5
steps to creating a customer experience that will not only turn visitors into
customers, it will have them talking about you to everyone they know. From understanding
who your customer is to giving them exactly what they are looking for, learn
how to Connect with your Customers with Diane Falvey and Rebecca Shapiro from
OASISConnect.com.
Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:
- Go to www.ebay.com
- Click on Community at the top of the page
- Click on "Workshops" in the "Events" section
- This will bring you to the threaded Workshops Board.
To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.
Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:
- Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
- Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.
We look forward to seeing you there!
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***From the Global Law Enforcement Team - Read Our Latest Success Stories on eBay's Police Blotter*** |
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July 20, 2007 | 03:27PM PST/PT
| Mike Rou |
Hi everyone... I'm Mike Rou, Senior Manager for eBay's Global Law Enforcement Operations, and I’m back to give you another update on some of the criminal cases we've helped law enforcement successfully apprehend and convict. My team works with law enforcement agencies around the world to pursue, apprehend, and prosecute online criminals.
Here are some interesting facts for April – June 2007:
- Our casework during April, May and June led to the arrest of 97 criminals located throughout the US and Europe.
- These suspects are suspected of committing over $1.2 million in crimes, both online and off.
- In May, we saw the conviction of a career criminal who received a sentence of 32 years for selling stolen items online.
Visit our Police Blotter for new stories
Here are some recent cases my team was instrumental in helping solve, leading to the convictions of the criminals:
- Ezra Dweck and EMH Group agreed to pay $475,000 in restitution and penalties for allegedly bidding on their own auctions to drive up the price. According to the New York Attorney General's office, employees of EMH Group placed more than 232,000 bids worth some $US5 million over about a one-year period. eBay Investigators brought the case to the attention of the attorney general's office and helped in the investigation over several months.
- Cooperation between Boise Police Detectives, retailers, and eBay resulted in search warrants, arrests, and the recovery of $20,000 in stolen property. Suspects Robert Baltezore and Charleen Souci had allegedly been shoplifting from numerous retail stores to then re-sell the items on eBay at discounted prices. Crime Prevention specialists, detectives, retailers, and eBay worked together to identify the suspects. Charges filed were conspiracy to commit burglary and grand theft.
You'll find similar stories by going to our Police Blotter, which you can find on eBay's Security & Resolution Center. We can only release the details of a case once law enforcement makes an arrest, so these stories, which are updated every six weeks or so, are just a sample of the many cases we are involved in. If you have any comments or suggestions about the Police Blotter, please email communityoutreach@ebay.com.
Safety starts with YOU!
Finally, I'll put in my quarterly safety plug! Like Mom always said, "An ounce of prevention is worth a pound of cure." The best way to fight fraud is to be a smart, safe internet user, not only on eBay, but also while using other websites, email, or any part of the internet. eBay and PayPal are committed to helping you with the right tools and education.
Here are some exciting new safety resources from PayPal and eBay that we hope you'll use:
- PayPal's Phishing Challenge – Test your knowledge by taking the Fight Phishing Challenge! Learn what to look for and how to avoid a scam.
- PayPal's Security Key – Announced at eBay Live! in Boston, this security token adds an extra layer of security that helps to protect you when you sign in to your PayPal and eBay accounts. Find out more in our Security Key Overview.
- eBay's Marketplace Safety Tips – Read our tips for staying safe online with updated information on phishing, safe payments and more.
One more thing – recently the San Jose Mercury News, a leading local newspaper, ran a story on busting an internet fraud ring in the San Francisco Bay Area. We worked closely with the police to crack the case. You can watch a video of us talking about it on this Chatter Blog story.
I'll be back again next quarter with another update from the Global Law Enforcement Team. Until next time, stay safe!
Sincerely,
Mike Rou
The Global Law Enforcement Team
eBay North America
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***A Message from Kristin Cunningham – Recent eBay Giving Works Improvements*** |
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July 20, 2007 | 10:32AM PST/PT
| Kristin Cunningham |
Hi everyone, this is Kristin Cunningham with eBay
Giving Works, the program that facilitates compassionate commerce on eBay.
Over the years, you've blown us away with the incredible generosity you've displayed
with this program. Recently we announced a milestone for eBay Giving Works –
more than $100M has been raised for charitable organizations from your items sold
on eBay sites around the world! Because of that support, we continue to invest
in the program, looking for ways to make it even easier to use.
Last week, we introduced several new improvements to eBay Giving Works. Now you
can:
- Revise active eBay listings to include a donation for one of more than 11,000
charity organizations in the eBay Giving Works program
- Convert eBay Giving Works items from auction/auction-Buy It Now format to
Store Inventory format (and the other way around)
- Re-list eBay Giving Works items in bulk, as well as sell similar items in
bulk via the Sell Your Item form and in Turbo
Lister
- (For Selling Manager
Pro users) Save eBay Giving Works items as inventory items
- (Coming soon for Blackthorne users) Create
eBay Giving Works listings in Blackthorne (currently being tested with a small
number of subscribers)
We hope these improvements will make it easier for you to create and manage
your eBay Giving Works listings. As always, we want to thank you for all the
wonderful things you do to support the causes you care about – we are
so proud to be a part of helping you make a difference in our communities and
our world!
Sincerely,
Kristin Cunningham
General Manager, eBay Giving Works
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***Try Value Pack for 25˘ -- July 18-19, 2007*** |
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July 17, 2007 | 05:06PM PST/PT
Try our
Value Pack bundle of listing upgrades for 25˘ during this 2-day special
offer on www.ebay.com.
Value Pack
gives you 3 listing upgrades for 1 price, and includes Gallery,
Subtitle
and Listing
Designer. Get all three of these upgrades for less than the regular price
of Gallery alone!
The promotion
will start on Wednesday, July 18, 2007 at 00:00:01 Pacific time (12:00 a.m.
plus one second) and end on Thursday July 19, 2007 at 23:59:59 Pacific time
(11:59 p.m. plus 59 seconds). Listings that were created prior to the promotion
and are scheduled to start during the promotional period (July 18-19, 2007)
will also be eligible for the discounted rate.
This promotion will not apply to the following types of listings: all eBay
Motors listings (including Parts & Accessories, Passenger Vehicles, Motorcycles,
Power Sports, and Other Vehicles), as well as International, Live Auction, Professional
Services, Real Estate, Ad Format, and Store Inventory listings. For full details,
please see our promotion
page.
We hope you enjoy the 25˘
Value Pack promotion!
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***eBay Radio: Call In Today at 11:00 a.m. Pacific time*** |
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July 17, 2007 | 09:08AM PST/PT
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| Jim "Griff" Griffith |
Call in to eBay Radio today, July 17th, with your host Jim "Griff" Griffith, Dean of eBay University, live from 11:00 a.m. to 2:00 p.m. Pacific time. Guests this week include:
- Jen Cano, VP of Education, Hammertapnow.com, tells you what it means to "crack the code" on a product listed on eBay.
- Gayle Buske, Founder, President and CEO of Team Double-Click, tells you how a virtual office assistant might help your eBay business.
- Rob Cross, Senior Manager of the eBay Developers Program joins us to give us an update.
- Lynn Dralle, The Queen of Auctions, comes on with her latest tips on selling vintage dolls.
Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
If you can't catch the live show, you can always subscribe to the, or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.
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***Updated: Category Updates Now Available*** |
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July 16, 2007 | 03:46PM PST/PT
The category updates outlined in the announcement below have now been introduced to the site.
In addition, we've also added some clarifications under "examples" in our Jewelry Listing Policy that we encourage sellers who list jewelry items to read.
We appreciate your input on how we can make categories better for everyone. You may submit categories suggestions here.
Thanks again to all our members who contribute to these trade-enhancing changes!
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Link to this announcement | Back to top
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***Original:
Coming Soon: Category Updates*** |
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June 28, 2007 | 06:14PM PST/PT
The category structure will be updated in mid-July based on feedback received from the eBay Community and from experts in the affected fields. You may provide category structure feedback at any time by clicking here.
A complete list of the new category structure can be found on Seller Central here.
Updated categories:
ANTIQUES
We're adding more options for Reproductions, to help distinguish them from other items of the period. Also new are expanded Stained Glass categories, an area for Antique Silver produced outside of the U.S., and a section to list antique items by Period or Era.
ART
Look for a category just for Self Representing Artists' ACEOs, a.k.a. Artist Trading Cards.
BOOKS
Check out the new Cookbooks category.
CAMERAS & PHOTO
Look for the Sony brand in Digital SLR Cameras & Digital Flash Units. Zoom lenses are being added to Digital SLRs, and you'll find 16mm Film and Dual 8 Projectors, too.
CELL PHONES & PDAs
We're making space for the Apple iPhone and iPhone Accessories. Look for a Smartphone category as well.
CLOTHING, SHOES & ACCESSORIES
Check out a new Dancewear & Dance Shoes section for adults and children. In the Children's Clothing section we are adding more size, sleeve length, and swimsuit style breakdowns. We're also adding Plus Sizes for boys and girls, Skorts for girls, and Hoodies for everyone!
COINS & PAPER MONEY
We're including a Reproductions category under Exonumia.
COLLECTIBLES
Look for a Reproductions category in Black Americana. We're also adding spots for Nautical Décor and Traction & Trolleys.
COMPUTERS & NETWORKING
You'll find new categories under Intel CPUs, Laptop and Desktop PC Memory, and Desktop Motherboards.
HOME & GARDEN
In Gardening, we're creating spots for Bulk Annual & Perennial Flower Seeds. In Home Décor, check out our new section for Mosaic Art!
JEWELRY & WATCHES
We're expanding the Diamond Jewelry categories to reflect upcoming changes in Trust & Safety listing guidelines. Natural, Enhanced (for color & clarity) and Synthetic (Lab-Grown) diamonds must now be differentiated. Barefoot Sandals and Dental Grills are getting their own categories!
POTTERY & GLASS
Look for Studio Pottery, and Studio/Handcrafted Glass categories.
SPECIALTY SERVICES
We're creating a new eBay Stores Design category under eBay Auction Services.
TOYS & HOBBIES
Check out new brands under Action Figures, as well as new categories in Diecast Vehicles, Classic Toys (Lite Brite!), Handheld Games, Model Railroad, and many more. We're also adding added Russ Shining Stars, Abby Cadabby, and Ben 10.
As always, you can move your item to another category by revising your listing here as long as it has not received a bid and there are more than 12 hours left in the listing.
We appreciate your input on how we can make categories better for everyone. You may submit categories suggestions here.
Thanks again to all our members who contributed to these changes!
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Link to this announcement | Back to top
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