Freight Shipping and Paying with PayPal
This workshop will be held on Monday, June 25th from 11:00 a.m. to 12:00 p.m. Pacific time. Are you limiting your sales with heavier items over 150 lbs by only offering local pickup? Join the Freightquote team, Pamela Mattes and David Barnes, for a deep dive into the differences of shipping freight. They will be presenting the various options that are available when shipping large or heavy items and how pricing is calculated. The Freightquote team will demonstrate how you can save time and facilitate sales by adding a Freight Calculator to your auction and how you can utilize the eBay Freight Resource Center (ebay.freightquote.com) to schedule pickups. Join this workshop for tips to save money, and generally minimize headaches when you need to ship large items you are selling or buying.

Customer Service The eBay Way
This workshop will be held on Tuesday, June 26th from 09:00 a.m. to 10:00 a.m. Pacific time. Good customer service is essential for an eBay seller to be successful, and should be your number one priority. This includes knowing how to effectively communicate with buyers so the transaction will have a happy ending and bring you repeat customers. Please join Charlene Davis, author of "How to Sell Clothing, Shoes & Accessories on eBay" and co-author of "Make Big Profits on eBay," as she talks about providing great customer service and the importance of establishing policies for refunds, payment, shipping, and feedback. We'll also look at dealing with difficult or nonpaying customers and protective measures you can take.

From Hobby to Home Business
This workshop will be held on Tuesday, June 26th from 11:00 a.m. to 12:00 p.m. Pacific time. Many eBay sellers start out selling online using items they find locally, such as in their attic or at a yard sale. But how do you take the hobby of selling on eBay and create a profitable business? Colette Marshall, Business Development Manager for Product Sourcing Experts WorldwideBrands.com, will explain the different sourcing methods and how to take your hobby and build it in to a business.

Tax Tips for the Family eBay Business
This workshop will be held on Wednesday, June 27th from 10:00 a.m. to 11:00 a.m. Pacific time. The family that works together can save taxes together. Please join best selling-author and CPA Diane Kennedy in this fun, interactive workshop to learn about the special tax deductions available for the family business.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!