How Research Can Improve Your eBay Sales!
This workshop will be held on Friday, July 6th from 11:00 a.m. to 12:00 a.m. Pacific time. Please join Sara and Denise from Terapeak, a Certified Solution Provider, as they explain how using research from closed listings can improve your sales. During the workshop, they will use a case study of an imaginary eBay seller to demonstrate how you can apply what you learn from past listings to build more profitable listings in the future.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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Jen Wehrmaker

With this card, you can get rewards with every purchase you make, both on and off eBay. Plus, you can choose from 3 unique card designs, and include your User ID if you'd like.

Here are some of the benefits of the new eBay MasterCard:

• Rewards on eBay. Earn 1 reward point for every dollar you spend in purchases with your card - anywhere MasterCard is accepted. Then, you can redeem your points for anything on eBay! Visit our information page for more details.

• Safe Shipping & Zero Liability. You're protected if you don't receive the item you purchased on eBay. Just notify GE Money Bank within 60 days of billing. You also won't be liable for any unauthorized purchases made with your card.

• Fits Perfectly with PayPal®. You can view your Card spending and check your reward points right from your existing PayPal account. If you're not already a verified PayPal member, you'll become one automatically when you get your Card.

Check out http://mastercard.ebay.com to learn more, and to apply today.

Sincerely,

Jen Wehrmaker
eBay Marketing

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Don Fotch

One of the ways we're working to achieve this goal is through the redesign of the PayPal Home Page. And that's why I'm here today. The test of the new home page is now in process, and I want to invite you to be part of this beta.

Here's an overview of some of the changes we're testing:

• New home pages for personal and business users. We developed different home page designs, each with information that is better tailored to the needs of specific types of users.
• New products & services page. Based on significant user input, we've created a better overview of the products and services we offer.
• Site-wide Search. The new home pages include the ability to search the entire PayPal site for information you need.
• New navigation. We've developed a new structure that we feel is more intuitive so that you can more easily navigate the site.
• Improved content. New users, in particular, told us they wanted clearer, more concise content on our home page. We took this input to heart, and we think the new designs showcase better content. 

Your Input Counts – Join the beta test by visiting the PayPal site and clicking on the ‘Preview the New Homepage' link at the top of the page. You can provide input by emailing us at homepagebeta@paypal.com or by clicking on the 'Site Feedback' link in the footer of the homepage and Account Overview page. Your comments will help us make improvements before launching the final versions of the home page.

Thank you for helping us test drive the new PayPal home pages and stay tuned for more improvements coming soon.

Looking forward to your input!

Don

* NOTE: This was reposted to correct an error in the email address.

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Jim "Griff" Griffith

• Joseph David, owner of Watermark Consulting, will share his experiences with the Inuit population of Alaska, where he teaches them how to sell their art on eBay.
• Kristina Klausen, Senior Director of the eBay Global Shipping Team. Kristina will share details of the new UPS Savings Program announced at eBay Live.
• Lisa Carey, eBay's Senior Manager for Brand Marketing, with news about "windorphins."
• Cliff Ennico, attorney, author and eBay University instructor, will join us to discuss the variety of software, products and services that were offered at eBay Live! this year.

Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the, or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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The promotion will start Tuesday, June 26, 2007 at 00:00:01 Pacific time (12:00 a.m. plus one second) and end on Wednesday, June 27th at 23:59:59 Pacific time (11:59 p.m. plus 59 seconds). Listings created prior to June 26, 2007 and scheduled to start during the promotional period will be eligible for the promotional rate.

The promotion will not apply to the following types of listings: all eBay Motors listings (including Parts & Accessories, Passenger Vehicles, Motorcycles, Power Sports, and Other Vehicles), as well as International, Live Auction, Professional Services, Real Estate, Ad Format, and Store Inventory listings. For full details, please see our promotion page.

We hope you enjoy the 20¢ Gallery Sale!

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Jeff King

It's eBay...but with a different Finding experience
If you attended eBay Live!, I hope you had a chance to see the Playground in action at the Finding booth. The Playground is a site that allows anyone - not just those in our test groups - to try out the new Finding experience. When you are in the Playground, you're still using eBay as before, and have access to all the same listings, but you get to experiment with our new method of finding items. Come try it out and let us know what you think. We want your feedback on everything from the look and feel to whether you're finding the right items easily. Plus, all bids and purchases are binding, just like in the "regular" Finding experience, so you can get your shopping done at the same time you’re checking it out!

We're constantly updating the Playground
Check back often! We'll be updating the Playground with new features and changes as we try new things, and learn what works and what doesn't – in fact, we've already made a few changes to the way we display items based on early feedback. Also, a few Finding features haven't made their way over to the Playground yet, including Advanced Search and Completed Item Search. That doesn't mean that we’re removing them — it just means that we're still working on them.

Come visit the Playground, and stay as long as you want. Once you close your browser, or click the "Go to the regular eBay site" link, you'll return to the Finding experience that you were using prior to visiting the Playground.

For more details about how the Playground works, visit our FAQ page.

So come on in, play around, and most importantly, Find!

Sincerely,

Jeff King
Senior Director, Finding

P.S. I get a lot of questions about why we call it "Finding" instead of "Search." Check out my short video on The Chatter Blog for the answer.

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Jim "Griff" Griffith

If you can't catch the live show you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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Freight Shipping and Paying with PayPal
This workshop will be held on Monday, June 25th from 11:00 a.m. to 12:00 p.m. Pacific time. Are you limiting your sales with heavier items over 150 lbs by only offering local pickup? Join the Freightquote team, Pamela Mattes and David Barnes, for a deep dive into the differences of shipping freight. They will be presenting the various options that are available when shipping large or heavy items and how pricing is calculated. The Freightquote team will demonstrate how you can save time and facilitate sales by adding a Freight Calculator to your auction and how you can utilize the eBay Freight Resource Center (ebay.freightquote.com) to schedule pickups. Join this workshop for tips to save money, and generally minimize headaches when you need to ship large items you are selling or buying.

Customer Service The eBay Way
This workshop will be held on Tuesday, June 26th from 09:00 a.m. to 10:00 a.m. Pacific time. Good customer service is essential for an eBay seller to be successful, and should be your number one priority. This includes knowing how to effectively communicate with buyers so the transaction will have a happy ending and bring you repeat customers. Please join Charlene Davis, author of "How to Sell Clothing, Shoes & Accessories on eBay" and co-author of "Make Big Profits on eBay," as she talks about providing great customer service and the importance of establishing policies for refunds, payment, shipping, and feedback. We'll also look at dealing with difficult or nonpaying customers and protective measures you can take.

From Hobby to Home Business
This workshop will be held on Tuesday, June 26th from 11:00 a.m. to 12:00 p.m. Pacific time. Many eBay sellers start out selling online using items they find locally, such as in their attic or at a yard sale. But how do you take the hobby of selling on eBay and create a profitable business? Colette Marshall, Business Development Manager for Product Sourcing Experts WorldwideBrands.com, will explain the different sourcing methods and how to take your hobby and build it in to a business.

Tax Tips for the Family eBay Business
This workshop will be held on Wednesday, June 27th from 10:00 a.m. to 11:00 a.m. Pacific time. The family that works together can save taxes together. Please join best selling-author and CPA Diane Kennedy in this fun, interactive workshop to learn about the special tax deductions available for the family business.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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Lisa Carey

Well, we've had a scientific breakthrough! According to our official scientists – after a lot of arduous, painstaking research - it can be linked to a phenomenon called "windorphins". To learn more about this discovery and to see some of our cutting-edge research methods, check out www.windorphins.com.

And if you live in Boston, New York, Chicago, San Francisco, or Los Angeles, or read national magazines like People, Us, Time, or Newsweek (among others), keep your eyes out for more buzz about windorphins.

Plus, if you visit www.windorphins.com, you'll have another chance to get that winning feeling with the Windorphins Instant Win Game. It runs through July 1st, so check it out soon!

Sincerely,

Lisa Carey
eBay Marketing

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For full details about this promotion, please see our promotion page.

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7 Essential Elements of Successful Product Sourcing
This workshop will be held on Tuesday, June 19th from 11:00 a.m. to 12:00 a.m. Pacific time . What are the common denominators for successful product sourcing? Every successful eBay retailer is practicing at least some of the 7 Essential Elements. The most successful embrace all 7 Elements! Please join Lisa Suttora Founder/CEO of What Do I Sell.com and best-selling author of "What to Sell on eBay and Where to Get It" (from McGraw-Hill publishers) as she discusses the 7 Essential Elements of Successful Product Sourcing and guides you in how to use them in your eBay business.

Desktop Security and Internet Best Practices
This workshop will be held on Thursday, June 21st from 12:00 p.m. to 1:00 p.m. Pacific time. As an eBay member, you more than likely spend a lot of your time in front of your computer, and on the internet. During our next workshop, Ryan Wheaton, the Director of Information Technology from Certified Provider KeepMore.net, will discuss some best practices for protecting yourself online, desktop security practices, as well as some general system maintenance tips. Join us to learn some everyday things you can do to keep your data safe and your computer running smoothly.

New features in Turbo Lister
This workshop will be held on Friday, June 22nd from 2:00 p.m. to 3:00 p.m. Pacific time . We added a few new features to Turbo Lister in early May 2007 to help you manage and sell your items even faster and easier. Join the Turbo Lister team to learn about the latest enhancements and ask questions.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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Kristina Klausen

UPS is offering the eBay selling community the opportunity to receive UPS's Daily Pickup rate, with no minimum volumes and no commitments. This program offers a savings of up to 31% for eBay packages shipped using the PayPal label printing solution, and is offered to eBay sellers who are currently paying non-discounted UPS published rates.

To get in on the savings, sellers need to go to www.ebay.com/ups.

There you can:

1. Sign up for the UPS Special Pricing Program.
2. Get a UPS account.
3. Learn how to change your account preferences in the PayPal label printing solution in order to have the discounts apply to your shipping labels.

The new lower rates will apply to packages shipped during the week following your sign-up for the UPS Special Pricing Program. (Sign-up must be completed by Friday at 8 a.m. EST to apply to the following Monday's shipments). More information about the program is included in our Frequently Asked Questions.

Sellers who use the eBay Shipping Calculator in their listings to automatically calculate ZIP to ZIP delivery rates can modify their eBay preferences to have the Special Pricing Program reflected in their listings. Just change your UPS settings to "Daily Rates." Please read our FAQs for more details.

Price + Shipping Sort
Bill also mentioned an important test underway. We’ve all been frustrated by excessive shipping and handling charges. Price + Shipping Sort is a new search option that sorts search results according to the total cost of the item, including shipping and handling charges. That way, buyers can choose to have the full price picture sorted by either highest total cost or lowest total cost.

We will be testing this over coming weeks with a small sample of eBay buyers. If our tests are successful, we expect to roll the Price + Shipping sort option out more broadly. Stay tuned.

Sincerely,

Kristina Klausen
Senior Director, Shipping

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Darlene Clementz

If you listened to the keynote address webcast last night, you heard Bill Cobb share some great news about some improvements to eBay Stores. Here are a few of the highlights he talked about:

Adding eBay Stores to the Site Header
As Bill mentioned, recently we launched a new header (the links at the top of eBay pages) across the site. Our new design did not include a link to eBay Stores, and many of our Stores sellers did not agree with this decision. You made your opinions heard, and we listened. I'm pleased to let you know that we are putting eBay Stores back in the header in the next 30 days.

More Value for Featured and Anchor Subscribers
Featured and Anchor Stores are our top-of-the-line offerings, and we've been working to make them even more valueable. Beginning in September, we're going to include more business tools and resources for these tiers, as well as make a few other changes:

• Featured Stores renamed to Premium. We're changing the name of the Featured tier to "Premium." It's a minor cosmetic change, but we feel it more accurately reflects the benefits, namely the advanced business tools, this tier offers.
• Free Marketplace Research. Both Premium and Anchor Store subscribers will receive eBay Marketplace Research free with their subscriptions.
• Increased Email Marketing allotment. Both Premium and Anchor Stores will receive a larger Email Marketing allotment. Premium subscribers will be able to send 7,500 emails per month, and Anchor subscribers will be able to send 10,000 per month.
• Dedicated 24/7 phone customer support for Premium Stores. Premium subscribers will now have access to customer support by phone 24 hours a day, seven days a week!
• 40% Off the Anchor Store price. We're cutting the Anchor Store subscription fee to $299.95 a month. That’s a savings of 40%!

For more details, visit www.ebay.com/comingtostores.

Showcase your Store with eBay Stores To Go
Based on our popular eBay To Go widget, we've just launched eBay Stores To Go! eBay Stores To Go lets you share your eBay Stores listings, as well as your Store's look-and-feel beyond eBay. Simply add the widget to your blog, website, social networking site, or just about anywhere on the web to give your viewers a convenient window into your Store. They can even bid and buy right from the widget itself! To learn more, visit www.ebay.com/storestogo.

Spruce up your Store at the eBay Stores Design Center
Whether you're looking for ways to improve your Store's appearance, or trying to build an eye-catching storefront from scratch, the eBay Stores Design Center is for you. Here you'll find design Do's and Don'ts, as well as FREE eBay Stores design templates. If you need a little outside help, check our Certified eBay Stores Designer Directory for designers who can help your vision become reality. We've even provided a few examples of eBay Stores that went through an "extreme makeover" to inspire you about the possibilities.

Our eBay Stores Design Center has just launched, so check it out at www.ebay.com/designcenter.

New Educational Resources
We've also just completed a revamp of our onsite education. Check out this valuable information by visiting our new and improved Stores Tutorials and Success Stories pages.

We hope you're as excited as we are about these new improvements. To learn more about other eBay Stores features and education, visit the eBay Stores Resource Center.

Sincerely,

Darlene Clementz
eBay Stores

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Rajiv Dutta

Last night, however, was a first for me. I joined Meg and Bill onstage during the Keynote, and what a great experience it was to be able to share some of my personal passion and excitement for what we’re doing to help the eBay Community. I’d like to share some of the highlights happening at PayPal that I offered to our audience last night.

First, let me say that we know that protecting yourself against fraud is a critical challenge that you face in running your business. You hate chargebacks and you hate fraudsters. And let me tell you something – so do WE!

You’ve asked for more support from PayPal in this area, and I’m excited to share some important new features with you that will be significant in helping keep eBay buyers and sellers safe when they trade with PayPal.

PayPal Security Key
Recently in beta testing, the PayPal Security Key is a small electronic device that adds an extra layer of security to your account. Sized perfectly for your keychain, it generates a unique six-digit security code every 30 seconds. You enter that code when you log in to your PayPal or eBay account with your regular user name and password. If someone tries to access your account without the code, they’re locked out. The code – which is synchronized with your log in – will then change at the next 30 second cycle, so you can only get in each time by physically having the Security Key. You can watch the demo here.

Response to the Security Key beta has been overwhelmingly positive. I’m proud to announce that we’re officially bringing the Security Key out of beta starting today. Click here to order yours.

Payment Review
We also understand that sellers want more information about some of the riskiest transactions in the system. So later this summer, we’re launching what we call Payments Review.

Payments Review means, quite simply, that we’ll highlight those transactions we have reason to believe may pose a risk. We’ll keep those transactions pending in your account while we’re investigating them, so that you don’t ship the items until you know the money is good. And when PayPal completes the transaction and you ship the goods, you will be protected 100% -- guaranteed!

We’re very excited about this new capability because it’s what you’ve been asking for – protection against risky transactions. We believe this will have a big positive effect in reducing chargeback issues for sellers.

Confirmed Addresses
The Seller Protection Program was an industry first six years ago when we started it. This year PayPal expanded the confirmed in our system by 50%. This means sellers can ship to 50% more addresses with the confidence that you’ll be covered against chargebacks. We realize you want us to go farther, and, as I said last night, our goal is to keep working on this until every address is confirmed.

I’d also like you to know that is just the tip of the iceberg. In the coming months, we plan to introduce new risk tools and filters that will give you more information to make better decisions. So stay tuned!

Sincerely,

Rajiv Dutta
President, PayPal

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Bill Cobb

I want to share some of the announcements I made for eBay.com last night. Rajiv will also be sharing some important PayPal announcements he made last night, plus some of my team will offer more specifics in their own posts later on.

Creating Colorful Commerce
By now, most members have heard us talk about "re-igniting the core." What we mean is that we're investing in the quintessential eBay experience of buying and selling – person to person – in an auction format. Today online shopping is main-stream – but it's also becoming boring. We're taking a stand for what we believe – that different is good – that people are more interesting than things – that eBay is still the place to go for the rockin' deal – and that the combination of all these things is what has created eBay.com into a destination like no other.

Bringing this promise to life is a "high stakes balancing act" as I said last night. Millions of people use eBay every day. We understand that as we work to transform the site, any change is a potential disruption to our members. The benefit must be absolutely clear. I think you'll agree that the projects we're working on now bring significant value to the marketplace – and make the most of our "eBay-ness."

• New Homepage - We're testing a number of variations of a new design for our homepage. You'll notice that we've made a conscious shift with these new designs – moving from a static table of contents to a page that serves as a gateway to the world of eBay. The new homepage will be better organized, more relevant to you, and much simpler. There's even some white space! You can get a sense of the new look in Mike Osborn's recent Announcement board post. Look for a final launch of our new Homepage this fall.

• Visual Navigation – I said last January that fixing Finding would be a top priority for us this year. A big step forward on this front is a new feature we call Visual Navigation. Visual Navigation makes shopping more like shopping, and less like reading from a restaurant menu. You can sort by price or color across almost any category. We've begun to introduce Visual Navigation in new products such as eBay To Go and eBay My World. Over the next several months, provided it meets your needs, we'll be introducing this into several categories where we think buyers will appreciate a more interactive shopping experience.

• eBay Countdown - Our Buyer Experience team is working on a number of new ways to make bidding more exciting and more convenient. You recently learned about eBay To Go, a new widget that lets you showcase your eBay discoveries on your blog or website, as well as Bid Assistant, which gives buyers a fun way to bid on multiple auction listings at one time, so you get more chances to win the item you really want. Another feature we're working on is eBay Countdown. eBay Countdown celebrates the competition that is such a big part of the eBay auction experience. eBay Countdown is a new tool buyers can use with a BIG clock and a..."price ticker thingy"...to remind you of items you've saved or are bidding on. Look for eBay Countdown – plus, a new fast way to place a bid in the last 15 minutes of an auction – this fall.

Now I'd like to talk about our sellers. Buyers have more options online these days, but so do our sellers. We know that many of you are multi-channel, and we know that we need to continually add to the value that you get on eBay.

eBay Stores
First I'd like to acknowledge that after eBay Live! last year, we did something unusual and raised our fees for Store Inventory format listings. Many of our Stores sellers weren't happy about that – but as I said then, there was a pressing need to rebalance the marketplace. I'm pleased to say we're seeing the results we wanted, and we appreciate our sellers for their support. While growth in overall listings has slowed (as we expected), conversion rates have improved, due in part, to better quality inventory on the site.

Now, for those who may be wondering, I want to share with you what I shared last night – there will be no increase in selling fees this July.

We're doing a number of important things to make it worth your while to have an eBay Store. Darlene Clementz of the eBay Stores team will be following up this letter with information about some great new Stores improvements, but I'd like to personally let you know about one change I mentioned last night.

A few weeks ago we launched a new header design. Our Stores sellers have made it clear that they don't like it, because there is no eBay Stores link. Well, you're right – you should have one. Within the next 30 days, we plan to put eBay Stores back where they belong – in the header at the top of every eBay page.

PowerSeller Program
PowerSellers are vital to the marketplace. As we work to upgrade the buyer experience, we also want to revitalize the PowerSeller program to offer incentives, rewards, and recognition to those sellers who consistently delight eBay buyers.

• New eligibility requirements for Seasonal and High-volume/Low ASP sellers - You've asked for these changes for a long time. Sellers who have a high-volume seasonal business, or who specialize in items with low average selling prices (like trading cards, media, etc.) want to get recognized for their hard work, and we agree. Starting this fall, we're adjusting the eligibility requirements to accommodate these groups of sellers. Edurne Jorda who manages the PowerSeller program will be back to give you more details.

• Unpaid Item Rebate on Auction Feature Fees – For years you've asked us to insure you from losses on those occasions when a buyer doesn't pay. Well, we've heard you, and starting on August 1st, PowerSellers will get a rebate on unpaid item feature fees for auction listings (where Immediate Payment is not an option) when they accept PayPal and specify reasonable shipping & handling fees.

I also told the audience last night that we're currently evaluating how a seller's PowerSeller status and excellent track record serving customers might be factored into our search logic on eBay. It's something our best sellers have been wanting for a long time. We're not ready to do this yet – but it is something we're moving towards.

So these are some of the ways we're investing in our sellers, and we'll be announcing more throughout the coming months. By investing in the success of our sellers, we're investing in the eBay marketplace.

And on that note -- before I close -- I'm pleased to offer our sellers a little summer relief to your selling costs. Starting June 19th and continuing through August 5th, we will LOWER the first tranche of Final Value Fees from 5.25% to 4.5%. This applies to auction, auction BIN, or pure fixed price format listings. Consider it a little eBay Live! gift to our fantastic community.

So stay tuned for more information on these and other announcements. And thank you for your partnership – no matter how sophisticated our features get, what really matters is you, the people!

Sincerely,

Bill Cobb
President, eBay North America

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This promotion starts Saturday, June 16, 2007 at 00:00:01 Pacific time (12:00 a.m. plus one second) and ends on Sunday, June 17, 2007 at 23:59:59 Pacific time (11:59 p.m. plus 59 seconds). Listings created prior to June 16, 2007 which are scheduled to start during the promotional period (June 16, 2007 through June 17, 2007) will also be eligible to receive the promotional rate.

This offer applies to vehicles listed on eBay Motors in the Cars & Trucks, Motorcycles, Powersports, or Other Vehicles & Trailers categories. For more information about insertion fees during this promotion, please click here.

Excluded are listings in the eBay Motors Parts & Accessories categories, as well as Live Auction, Professional Services, Motors Local Market, and Store Inventory listings. Listings on eBay.com and international eBay sites are also excluded. For full details about the sale, please see our information page.

We hope you enjoy the eBay Motors $1 vehicle insertion fee sale!

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Jim "Griff" Griffith

If you are at eBay Live! stop by and see the eBay Radio team at booth 865 and pick up your eBay Radio 2007 button.

The live broadcast schedule is Thursday June 14th 7:00 to 9:00 A.M. Pacific time, Friday June 15th 9:00 to 11:00 A.M. Pacific time, and Saturday June 16th 10:00 to Noon Pacific time.

If you can't catch the live show, you can always access any past broadcasts from the eBay Radio Archives. Visit www.wsradio.com/ebayradio to listen live or via the archives.

We won't be taking calls during these live broadcasts.

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Bill Cobb

I know that not everyone is able to be here with us in Boston, and for those of you at home, I want to invite you to join us for two important events:

The Keynote Address on Thursday, June 14th at 3 p.m. PST -- I'll be joined onstage by Meg Whitman, eBay Inc. President and CEO, and Rajiv Dutta, President of PayPal. We'll be reviewing the year, and offer a glimpse into some of the exciting things we're planning for the future. Tune in via streaming video to follow along just as if you were in the audience by visiting our Keynote page.

Town Hall on Saturday, June 16th 8:00 a.m. PST -- Our next Town Hall will have a special feel to it. Griff, our other Town Hall regulars and I will be hosting our monthly event LIVE at eBay Live! We'll be taking questions from our audience. To tune in, visit our Town Hall page at www.ebay.com/townhall.

And speaking of Town Halls, the transcript and audio archives from our Town Hall on May 25th are now available. Read along or listen in as Philipp Justus, Senior Vice President of Auctions, Jeff King, Senior Director of our Finding team, and other members of my leadership team join me in answering questions from the Community. Check out our Town Hall page for all the details.

Sincerely,

Bill Cobb
President, eBay North America

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Mike Osborn

The eBay homepage is really like the front door to eBay – especially for new users. We want to make sure that people's first (and subsequent!) impressions of the site are positive.

My team has worked hard to develop some new versions of the eBay.com homepage that we're now ready to test. Some of our new designs include more personalized information, so you feel like you are being welcomed back by a site that knows you. Plus, we've streamlined the information we display, so new and existing members feel invited to explore a number of interesting areas – without being overwhelmed with too much information coming at you all at once. Finally, we've worked to make sure the whole page communicates the fun eBay spirit.

In the next few days, a very small percentage of members will start seeing one of several new versions we're testing. We expect our tests to run for the next couple of months, and hope to settle on a new design later this year.

If you're curious, you can see a screenshot of one of the versions we're testing below.

Sincerely,

Mike Osborn
Senior Director, Marketing

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Jim Ambach

Two-Hour Window to revise item duration
Sellers will notice that the ability to change their listing’s duration will be removed from the Sell Your Item form, Turbo Lister, and any third-party tools which utilize our API once 2 hours have passed after the start time of the listing. We wanted to be sure to make a 2-hour window available so that sellers will still have the opportunity to correct their listing if they discover they have listed it with the wrong duration.

For more details, see our Fee Circumvention policy.

Sincerely,

Jim Ambach
Vice President, Seller Experience

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• Apple iPhone Pre-Sales are prohibited. This highly-anticipated device will be in high demand after the US release on June 29th, 2007. Prior to the release of similar high-demand electronics, we saw a high number of well-intentioned sellers unable to meet their pre-sale obligations to buyers due to restricted supply, as well as an increase in fraudulent listings for these items. To prevent similar problems with the iPhone, eBay is prohibiting all pre-sales of this device.

• Criteria for Apple iPhone Post-Launch Sales. In order to continue to ensure protection for our Community after these items are made available by the manufacturer, the following requirements have been put in place for the sale of the iPhone:
  • The listing must include a unique photograph of the item or items
  • Your User ID must be clearly displayed within the photograph (watermarks will not be accepted).
  • To ensure buyer protection, PayPal must be the only accepted form of payment

Sellers will also be notified of these requirements during the listing process when using the Sell Your Item form.

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Lara Housser

Did you know that on eBay Express an item of clothing is sold every 67 seconds, a piece of jewelry every 2.3 minutes, and a DVD every 4 minutes? The word is building that eBay Express is THE place for buyers who want that great eBay deal and who at times prefer fixed-price items. Furthermore, 9 out of 10 buyers have told us they love the shopping experience that eBay Express offers.

This is all excellent news for a site that's barely one year old, and we want to thank the eBay Community for all your support in helping to make eBay Express's first year a success.

If you haven't visited eBay Express lately, I invite you to come check it out. We’ve added a host of new features recently to make it even easier to buy and sell. Here’s a quick rundown of what's new:

• More convenient shopping features, such as the ability to search for wish lists, see your recently viewed items on the eBay Express home page, and send notes to sellers during the Check Out process.

• More merchandising exposure for sellers, such as the new 'Added-to-Cart' page. Once a buyer adds your item to their cart, we showcase more of your merchandise to them, highlighting shipping discounts where offered, as well as related items. (See for yourself by adding an item to your shopping cart.)

• More integration with eBay.com, including a new section in My eBay with your eBay Express shopping cart details and a handy link to eBay Express from the eBay.com navigation header.

• Inclusion of Half.com listings for Half.com sellers who opt in. (Read our previous announcement to learn more.)

A note to our sellers – Remember that getting your listings included on eBay Express requires no additional work beyond what you're already doing to sell on eBay.com! (For more information about qualification, read our eBay Express Selling Checklist.)

Stay tuned for more improvements in the future. And if you're heading out to Boston for eBay Live! next week, make sure to stop by the eBay Express booth so we can meet you.

Sincerely,

Lara Housser
Director, eBay Express

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Abby Green

We want to make sure you get the most out of the event, so here are some last-minute tips:

Meet others who are heading to Boston on the eBay Live! Discussion Board
Network online with fellow eBay Community members and find out where the best places to stay (and play) are, plus get details on the Official Meet and Greet on the evening of June 13th! Just visit the eBay Live! discussion board.

Attend an Orientation meeting on Thursday morning
Get your conference experience off to a great start at one of our eBay Live! Orientation meetings starting at 8 a.m. Eastern time on Thursday, June 14th. You'll get your bearings, develop a plan to see all the things you want to see, and maybe even discover a surprise or two.

Bring a Piece of Your Collection and Share Your "I Won IT on eBay" Story
We want to hear your story! Swing by The Chatterbox to get your best eBay, PayPal, or Skype moments on tape, or just to say "Hi" to our employees. Plus, our PR team is looking for members to give their "I Won it on eBay" story – just bring along a small piece of your collection to show off along with your tale. Who knows...you might end up in print or on TV!

And finally, don't forget - last year's event sold out in advance. Reserve your spot at www.ebay.com/ebaylive!

I'm looking forward to seeing you in Boston!

Sincerely,

Abby Green
Senior Events Manager

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Ryan Melcher

We're adding a bunch of fun new features to MyWorld in the next few days that I'm excited to tell you about:

• New themes to customize your MyWorld page – I think you'll find we've added a little something for everybody. (I've even named each theme twice to make everyone happy!)
  • Tough Guy Salmon / Bubble-gum Pink
  • Dragon Breath Orange / Fun Pumpkin
  • Future Purple / Rainbow Violet
  • Hardcore Sepia / Gentle Terra Firma
  • Sporty Green / Toothpaste Lima
  • GNU Blue / Lovely Sky Tone

• New Guestbook feature - Everyone will have a Guestbook they can choose to make available on their MyWorld page (or not). It's an easy way for people to let you know they checked out your page and enjoyed what they saw. And if you're on the picky side, you can also control which comments to display and which to hide.

• The Page of 49 Faces - We think you'll agree that this is unlike anything we’ve done on eBay before! On the MyWorld hub page, you'll see a collage of faces from people who've personalized their MyWorld pages with their picture. You'll be able to search on what they like to do, what they buy, what they sell, and some of their interests. Be careful though - with well over two million members having customized pages, it can be addicting to explore them!

• Related Tags - On the MyWorld hub, you'll also see a set of "tags." These are labels that people are using to describe their hobbies and interests in MyWorld (think: "Elvis" or "Modern Glass"). By clicking on tags that interest you, you can find other like-minded members.

Click, explore, contribute...and find other eBay members who like what you do! We hope you have as much fun with these new additions to MyWorld as we did creating them. And if you enjoy these new features, remember - this is only the beginning. So, stay tuned for more.

Sincerely,

Ryan Melcher
Buyer Experience

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The promotion will start Wednesday, June 6, 2007 at 00:00:01 Pacific time (12:00 a.m. plus one second) and end that same day at 23:59:59 Pacific time (11:59 p.m. plus 59 seconds). Listings created prior to June 6, 2007 and scheduled to start during the promotional period will be eligible for the promotional rate.

The promotion will not apply to the following types of listings: all eBay Motors listings (including Parts & Accessories, Passenger Vehicles, Motorcycles, Power Sports, and Other Vehicles), as well as International, Live Auction, Professional Services, Real Estate, Ad Format, and Store Inventory listings. For full details, please see our promotion page.

We hope you enjoy the 10¢ Gallery Sale!

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Jim "Griff" Griffith

• Rob Cross, Senior Manager of the eBay Developer Program will be here to give us an update.
• Christopher Spencer, President of “Born To Deal” and eBay University Instructor joins us to tell us how he “does” eBay Live!
• Marsha Collier, eBay Author and entrepreneur, tells you what you should do to make the most of eBay Live! 2007.
• Troy Janisch, Marketing Director of Bizfilings.com, tells why eBay sellers need a business plan.
• Chris Malta, eBay Radio Product Sourcing Editor and, founder of Worldwide Brands, interviews Lisa Suttora, f ounder of Whatdoisell.com, about “trend blending” .

Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the, or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an  reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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During the eBay Motors Parts & Accessories 50¢ Insertion Fee Sale:

For regular auction-style and Fixed Price Parts & Accessories listings with a starting price above $9.99 on the U.S. Motors site (www.ebaymotors.com), the insertion fee will be capped at $0.50. All insertion fees less than $0.50 will still be charged at the normal rate.

Listings created prior to June 5, 2007 that are scheduled to start during the promotional period (June 5, 2007) will be eligible to receive the promotional rate. Excluded are Vehicle listings, listings on international eBay sites, Live Auction, Professional Services, Ad Format, and Store Inventory listings, and listings on www.ebay.com. For full details about the sale, please see our promotion page.

We hope you enjoy the eBay Motors Parts & Accessories 50¢ Insertion Fee sale!

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Hope Berschler

The new movie Transformers opens in theaters on July 4th, and we're getting the fun started a little early. To celebrate the opening of the movie, we've created a new Transformers Hub at http://transformers.eBay.com. There you'll find all things Transformers, such as movie trailers, exclusive still photos, and links to Transformers-related merchandise and eBay Groups.

Enter the "Transform it with eBay" Video Contest
We're also looking for all you aspiring moviemakers to enter our "Transform it with eBay" video contest! Show us in 1 minute or less how eBay has transformed your life -- or how you've transformed an item you bought on eBay into something else. If your video is chosen as our grand prize winner, you'll get to go on a $5,000 shopping spree on eBay!

All videos will be judged on 4 criteria: clarity of expression, passion for using eBay, appropriateness to the contest theme, and originality. And while we appreciate slick editing and special effects, the story is the most important part. So all you budding video makers take heart, and don't worry if you don't have any previous video experience!

Five finalists will be selected by a team of eBay staff, and then we'll throw the voting open to the Community. Your votes will determine who walks away with the grand prize of $5,000 to spend on eBay.

But, it gets better! If you take the time to vote for the best video, you, too, will get a chance to be a winner! We'll be randomly selecting five voters to receive $1,000 to spend on an eBay shopping spree.

So, remember to check out the Transformers Hub often. We'll be updating it regularly over the next several weeks – you may even see a new contest or information about Transformers listings soon.

Sincerely,

Hope Berschler
eBay Marketing

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Jim "Griff" Griffith

If you can't catch the live show you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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Market Research for Consignment Stores: 30-Seconds is All You Need
This workshop will be held on Monday, June 4th from 10:00 a.m. to 11:00 a.m. Pacific time. Please join Jen Cano, from HammerTap, a Certified Solution Provider, as she pinpoints a way to check on a product's profitability in 30 seconds. 30 seconds of research may mean a 40-50% increase in profits. When it comes to higher-priced items, this amount adds up in a hurry. Come find out how you can increase your profits at lightning speed in this informative workshop.

Listing Template Design & Layout Clinic
This workshop will be held on Monday, June 4th from 12:00 p.m. to 1:00 a.m. Pacific time. In this workshop, Debbie Levitt, President of eBay Certified Provider As Was, will review some of the key elements eBay listing designs and templates should include (and avoid) to help you generate sales and inspire repeat business. She'll then take questions, and look at one listing each from workshop attendees who would like to get feedback on their designs.

Customer Support 101
This workshop will be held on Tuesday, June 5th from 1:00 p.m. to 2:00 pm Pacific time. In this workshop, Steve Yeich, CEO of Certified Solution Provider HostedSupport will discuss the basic components needed for an effective customer support process, and why it's important for your auctions. Learn how customer support can become one of your most effective sales tools.

Bidding with Bid Assistant
This workshop will be held on Wednesday, June 6th from 1:00 p.m. to 2:00 pm Pacific time. Why spend valuable time bidding when Bid Assistant can do it for you? No more bidding on similar items over and over trying to win one. Designed for busy buyers, Bid Assistant eliminates the need to bid on multiple items one at a time. Join the Bid Assistant team to learn more about this using latest tool from eBay.

Fight Phishing Challenge!
This workshop will be held on Friday, June 8th from 11:00 a.m. to 12:00 pm Pacific time. "Phishing," fake emails designed to steal your identity, are getting more sophisticated. It can be tough - even for experts - to figure out which ones are real and which are not. As part of our effort to fight phishing, representatives of PayPal, eBay, the Federal Trade Commission and Microsoft are hosting a workshop to help you protect yourself and the Community at large. We'll take your questions on fake (phishing) emails and web sites, and give you practical tips for staying safe online. Before you participate in the workshop, we encourage you to visit www.StaySafe.org, a web site funded and hosted by Microsoft (and of which PayPal is a sponsor) to educate consumers on a variety of online safety issues. You can also check your knowledge about phishing scams at www.OnGuardOnline.gov/phishing, part of a site created by the federal government and the technology industry.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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You can view the complete list of approved sites here on our policy page. As mentioned before, we will be evaluating new sites and updating the list as needed.

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