Learn to use Blackthorne
This workshop will be held on Monday, February 26th from 10:00 a.m. Pacific time to 11:00 a.m. Pacific time. Join the Blackthorne Software team for this workshop to learn about eBay Blackthorne, the redesigned Seller's Assistant. This top-of-the-line sales management tool can help you scale your eBay business. To learn more, go to the Blackthorne Basic page or Blackthorne Pro page.

Customer Service Tools and Tips for eBay Sellers
This workshop will be held on Monday, February 26th from 1:00 p.m. Pacific time to 2:00 p.m. Pacific time. Providing great customer service for your buyers is a great way to differentiate yourself as an eBay seller. Come learn how to manage buyer questions more easily with our new Customized Question Subjects feature, existing eBay tools such as our Frequently Asked Questions and Selling Manager Pro Automation, and best practices to streamline your business and convert one time buyers into repeat customers!

How to Generate More Money per Sale – Exploring Potential Add-ons Using Market Research
This workshop will be held on Friday, March 2nd from 11:00 a.m. Pacific time to 12:00 p.m. Pacific time. Spring is springing in some areas this month! With all that new life inspiring change and growth, why not put a little spring in your business steps and develop your eBay product line? By exploring additional markets within the general product area you are already selling, you can expand your business, rejuvenate your sales, and generate more cash! Join Sara and Denise from Terapeak Marketplace Research and review how to explore the current eBay marketplace using the market research available at Terapeak.com. Also, learn how to use the information from Terapeak to find and create add-on products within your existing category to beef up your eBay sales.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!