Jim "Griff" Griffith

• Evan Lasky, President and CEO of Pak Mail Centers of America, talks about insurance and claims.
• Lisa Carey, with eBay's Skype team, discusses the success of the IT campaign and other initiatives.
• Lynn Dralle, the Queen of Auctions, with some more product sourcing tips.
• Rob Chesney, Senior Director of eBay Motors, comes on to talk about what's new with eBay Motors.
• Jim Miotke, President and Founder of BetterPhoto.com, with tips on accessories you should have to take great photos for your listings.
• Jason Miner, Host of PayPal Radio, comes on for our last two open phone segments to answer PayPal questions.

Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the, or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an  reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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During the eBay Motors Parts and Accessories 50¢ Insertion Fee sale:

For regular auction-style and Fixed Price Parts and Accessories listings with a starting price above $9.99 on the U.S. Motors site (www.ebaymotors.com), the insertion fee will be capped at $0.50. All insertion fees less than $0.50 will still be charged at the normal rate. For more information about insertion fees during this promotion, please click here.

Listings created prior to February 27th, 2007 that are scheduled to start during the promotional period (February 27th, 2007) will be eligible to receive the promotional rate. Excluded are Vehicle listings, listings on international eBay sites, Live Auction listings, Professional Services and Store Inventory listings, and listings on www.ebay.com. For full details about the sale, please see our information page.

We hope you enjoy the eBay Motors Parts & Accessories 50¢ Insertion Fee sale!

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Mike Rou

• We contributed to 549 arrests since January 2006, resulting in 351 prison years for the convicted criminals involved
• We disrupted a major Tanzanian theft ring responsible for stealing $6MM in Hewlett Packard servers
• We facilitated the first case between the Chinese Immigration and Customs Enforcement and China police which involved $840,000 in counterfeit DVDs
• We trained around 200 Romanian police, judges and prosecutors on how to investigate and prosecute cyber criminals

Police Blotter
Once a case successfully closes, however, we want to make sure you hear about it. That's why we make regular updates to our Police Blotter, which you can find on eBay's Security & Resolution Center. Every 6 weeks or so, we update the Police Blotter with the latest news around our global law enforcement efforts.

An excerpt from a recent arrest story published on our Police Blotter:

"Anthony Wolter is accused of crediting his PayPal debit card with a former employer's credit card swipe machine. The case was initiated by the eBay/PayPal Fraud Investigation Team in California. The lead investigator contacted law enforcement with the case details and worked with Wells Fargo to identify the fraudulent transactions. When Mr. Wolter was approached by Detective Lake from the Tucson Police Department he fully confessed to the crime. In early January 2007, the accused pled guilty to credit card and bank fraud and was ordered to pay full restitution."

Remember -- we can only release the details of a case once law enforcement makes an arrest, so these stories are just a sample of the many cases we are involved in. If you have any comments or suggestions about the Police Blotter, please send an email to communityoutreach@ebay.com.

Stay Safe Online – Follow these safety tips!
I also want to remind you about some important safety tips. While we work hard to help find and prosecute criminals who threaten the safety of marketplace, ultimately, staying safe online is everyone's responsibility. Here are a few things everyone should remember:

Never pay with Western Union or Money Gram - That's right -- never! These methods have proven to be unsafe when paying someone you don't know. For this reason, it's against eBay's Accepted Payments Policy for a seller to request payment via these methods.
Be suspicious of any email that requests personal information – Be cautious of other emails that request you to click a link and submit your financial or personal information. Do not click on any links in this type of email if you can not verify it is authentic.

Monitor your account regularly for suspicious activity – Prevent problems by staying alert and catching any suspicious activity early. We recommend that you log into your eBay and PayPal accounts frequently to ensure that all the transactions listed are legitimate.

I'll be back again next quarter with another update from the Global Law Enforcement Team. Until next time, stay safe!

Sincerely,

Mike Rou

The Global Law Enforcement Team
eBay North America

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Amy Skeeters- Behrens

As many of you already know book publishers began shifting from a 10-digit ISBN to a 13-digit ISBN earlier this year. Starting next week eBay and Half.com will begin supporting the new 13-digit format, as well as the existing 10-digit format. This means that whichever format your book was published under, you should have no problem finding it on the site.

Changes to File Exchange Format
To accommodate this change we also had to make some changes to the File Exchange downloadable file format. If you currently use any of the File Exchange downloadable files, whether you sell books or not, you will need to adjust your formatting to accommodate an additional data column. A complete rundown of the changes, and answers to related questions, can be found on this thread on the File Exchange board.

Sincerely,

Amy Skeeters-Behrens
Half.com

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Jim "Griff" Griffith

If you can't catch the live show you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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Learn to use Blackthorne
This workshop will be held on Monday, February 26th from 10:00 a.m. Pacific time to 11:00 a.m. Pacific time. Join the Blackthorne Software team for this workshop to learn about eBay Blackthorne, the redesigned Seller's Assistant. This top-of-the-line sales management tool can help you scale your eBay business. To learn more, go to the Blackthorne Basic page or Blackthorne Pro page.

Customer Service Tools and Tips for eBay Sellers
This workshop will be held on Monday, February 26th from 1:00 p.m. Pacific time to 2:00 p.m. Pacific time. Providing great customer service for your buyers is a great way to differentiate yourself as an eBay seller. Come learn how to manage buyer questions more easily with our new Customized Question Subjects feature, existing eBay tools such as our Frequently Asked Questions and Selling Manager Pro Automation, and best practices to streamline your business and convert one time buyers into repeat customers!

How to Generate More Money per Sale – Exploring Potential Add-ons Using Market Research
This workshop will be held on Friday, March 2nd from 11:00 a.m. Pacific time to 12:00 p.m. Pacific time. Spring is springing in some areas this month! With all that new life inspiring change and growth, why not put a little spring in your business steps and develop your eBay product line? By exploring additional markets within the general product area you are already selling, you can expand your business, rejuvenate your sales, and generate more cash! Join Sara and Denise from Terapeak Marketplace Research and review how to explore the current eBay marketplace using the market research available at Terapeak.com. Also, learn how to use the information from Terapeak to find and create add-on products within your existing category to beef up your eBay sales.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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Jason Miner

I've been teaching at eBay Universities nationwide since 2002.  I began buying on eBay back in 1998 and have built a collection of over 20,000 comic books and 1,500 DVD's.  Over the years, my enthusiasm for collecting combined with space constraints have led me to become pretty successful at selling on eBay, as well! 

Don't miss your chance to learn about eBay from me, as well as other great instructors, while enjoying the Sunshine State. I have a special place in my heart for Tampa, as I taught both the full “Selling Basics” and “Beyond the Basics” courses there last time we visited.  I made a lot of new friends then, and I hope to this time, too. I'm always looking forward to providing a fun and educational experience for new eBay sellers, as well as those looking to grow their existing eBay businesses.  

Our one-day program is only $59, and includes the opportunity to network and learn from other sellers. You can even bring a friend for free if you register before 11:59 p.m. Pacific Time on February 23rd.  See our course page for a description of the classes, and for more information about eBay University.

I hope to see you in Tampa!

Sincerely,

Jason

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Kristin Cunningham

To celebrate this momentous occasion, the eBay Foundation will be giving a gift of $2,500 to the 10,000th eBay Giving Works nonprofit participant - The Lollipop Theater Network. This donation will support the organization in their mission to help hospitalized and chronically ill children by bringing the magic of movies to their bedside.

We're thrilled that there are now 10,000 organizations in the nonprofit directory who are raising funds on eBay Giving Works. Sellers and buyers have more choices than ever when selecting a nonprofit they'd like their sales to benefit.

I'd also like to take this opportunity to express our appreciation for those of you who are buying and selling on eBay Giving Works to support the causes you care about. Your generosity is changing the world, one listing at a time!

Sincerely,

Kristin Cunningham
eBay Giving Works

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Jim "Griff" Griffith

• Jen Cano, VP of Marketing at Hammertapnow.com, comes on to discuss the results of a study conducted by HammerTap and Worldwide Brands on how market research and product sourcing work hand-in-hand.  
• Stacey Zuniga, Director of Product Strategy and Co-Founder of Unwiredbuyer.com, talks about how eBayers are benefiting from using mobile marketing.  
• A representative from Wesleyan University comes on to share their exciting news about their highly publicized tuition auction.  
• Tim Vernor, Powerseller Challenge Winner and Owner of Happy Hour Collectibles, shares his secrets of success with us.  
• Skip McGrath, Publisher of "The eBay Seller's News," tells how the “little guy” can make money selling on eBay.  

Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the, or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an  reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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	***Original: eBay Motors Parts & Accessories Two-Day 1¢ Subtitle Sale From Feb. 20-21***
	February 19, 2007 | 04:47PM PST/PT eBay Motors Parts and Accessories is holding a two-day 1¢ Subtitle Sale on February 20–21, 2007! The promotion starts Tuesday, February 20, 2007 at 00:00:01 PT (12:00 AM plus one second) and ends on Wednesday, February 21, 2007 at 23:59:59 PT (11:59 PM plus 59 seconds). During the eBay Motors Parts and Accessories 1¢ Subtitle Sale: For regular Auction-Style and Fixed Price Parts & Accessories listings on the U.S. eBay Motors site (www.ebaymotors.com), the Subtitle fee will be 1¢. Listings created prior to February 20, 2007 which are scheduled to start during the promotional period (February 20–21, 2007) will be eligible to receive the promotional rate. Excluded are Live Auction, Professional Services, Store Inventory, and eBay Motors Vehicle listings, as well as listings on www.ebay.com. We hope you enjoy the eBay Motors Parts & Accessories 1¢ Subtitle Sale!
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Jim "Griff" Griffith

If you can't catch the live show you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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10 Things No One's Ever Told You About Starting Your eBay Business
This workshop will be held on Tuesday, February 20th from 11:00 am PT to 12:00 pm PT. Have you ever found yourself saying "If only I knew then, what I know now"... or "Hindsight is 20/20"? Well, there's no need for that to happen when starting your eBay business. Join Lisa Suttora, Founder/CEO of What Do I Sell.com, an eBay Certified Service Provider, as she pulls back the curtain on the 10 little known keys that can make the difference between a business that never gets off the ground and a SUCCESSFUL eBay business launch.

Five steps to success in 2007!
This workshop will be held on Wednesday, February 21st from 12:00 pm PT to 1:00 pm PT. Good business planning and recordkeeping is as important a function to business success as product sourcing, listing tools, marketing and selling products at a profit. Please join me, Phyllis Wischer, for our next workshop covering five basic (5) steps to your personal and business success in 2007.

Attract more buyers with Markdown Manager!
This workshop will be held on Thursday, February 22nd from 2:00 pm PT to 3:00 pm PT. Buyers love a good Sale . Give them what they want with Markdown Manager! Join us to learn more about this exciting free feature, developed exclusively for eBay Stores sellers. The feature allows you to offer discounted pricing to your buyers. During the workshop, we will review how to create a Sale and give you exciting tips on how to maximize the success of your Sales with marketing.

Taking it to the Next Level!
This workshop will be held on Friday, February 23rd from 2:00 pm PT to 3:00 pm PT. Please join Janelle Elms, lead instructor with eBay University, and Phil Dunn, Fortune 500 marketing consultant, for the seventh installment of The 7 Essential Steps to Successful eBay Marketing workshop series. This is the session where we put it all together and take it to the next level. We'll work on extended goal setting, measuring success, keeping up with demand, sourcing inventory, improving what works and planning for the future. Come join us for this final installment of the popular 7 Steps series.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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Bill Cobb

Ask us your question on the air
We've extended this Town Hall to 90 minutes so we can answer more questions live on the air. If you have a question for me or one of the other leaders on our panel, you'll be able to call us at our toll-free number – 877-474-3302 – to talk to us in person. We'll be broadcasting LIVE via Internet radio with the help of our friends at wsRadio (the same folks that produce Griff's eBay Radio show). As always, you'll be able to listen in via Windows Media Player or Real Player.

If you'd prefer to type your question, you can post it to our new Town Hall forum. We'll be answering some of the questions posted there as well.

I hope you'll join us to let us know what's on your mind and to hear what other Community members have to say. Visit www.ebay.com/townhall for more information.

Sincerely,

Bill Cobb
President, Marketplaces North America

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Edurne Jorda

Amy Skeeters-Behrens

Sellers, get credit for Half.com Sales going back to November!
Many sellers list on both eBay.com and Half.com. Now every sale you make on Half.com will take you closer to qualifying for the PowerSeller program. What's more, all sales on Half.com since November 2006 will be taken into account when determining your PowerSeller eligibility.

An average minimum of $1,000 in sales per month, for 3 consecutive months, satisfies the sales requirement for the bronze PowerSeller tier. Please click here to learn about the other requirements. Sellers who meet all the requirements for the PowerSeller program will receive an invitation later this month within My Messages.

This is a great opportunity for eBay to reward sellers across both platforms. Joining the PowerSeller program gives you access to a host of benefits, including:

• Prioritized customer service - PowerSellers receive prioritized support by email or telephone, depending on sales level.
• More buyer confidence - The PowerSeller icon will appear next to your user ID in your listings and on your About Me pages.
• Networking - PowerSellers share selling strategies on an exclusive, PowerSeller-only discussion board.
• PowerSeller templates - Get PowerSeller letterhead and business card templates to use in customer communications.
• Newsletters - Receive monthly PowerUp! email newsletter and quarterly PowerUp! print newsletter.

Check out Half.com at www.half.com, and click here to learn more about the PowerSeller program.

Sincerely,

Edurne Jorda
eBay Seller Development

Amy Skeeters-Behrens
Half.com

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Philipp Justus

Everyone in the United States has welcomed me so warmly that I'd like to spread the love! So, tomorrow, February 14th, insertion fees for auction-style listings will be 50% off. For full details, see our information page.

I hope you have a happy Valentine's Day, and I look forward to meeting many of you at eBay Live! this year.

Sincerely,

Philipp Justus
Senior Vice President, Auctions

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We appreciate your input on how we can make categories better for everyone. You may submit categories suggestions here.

Thanks again to all our members who contribute to these trade-enhancing changes!

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	***Original: Coming Soon: Category Updates***
	February 01, 2007 | 03:43PM PST/PT The category structure will be updated in mid-February based on feedback received from the eBay Community and from experts in the affected fields. You may provide category structure feedback at any time by clicking here. A complete list of the new category structure can be found on Seller Central here. Updated categories: CAMERAS & PHOTO Look for the HDD format in the Camcorders section. CLOTHING, SHOES & ACCESSORIES Men's Clothing will have a new Kilts category, and so will Men's Wedding Attire. CONSUMER ELECTRONICS In the GPS sections, we're adding brands Holux, Mio, and Nextar. HEALTH & BEAUTY Look for updates to the Lip Gloss and Lipstick categories. EVERYTHING ELSE Look for changes to our Reward Points section. As always, you can move your item to another category by revising your listing here as long as it has not received a bid and there are more than 12 hours left in the listing. We appreciate your input on how we can make categories better for everyone. You may submit categories suggestions here. Thanks again to all our members who contributed to these changes!
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Jim "Griff" Griffith

• Cliff Ennico, Author of the "Small Business Survival Guide," and the soon to be released "eBay Seller's Tax and Legal Answer Book" talks about small business "predators" who sometimes prey on eBay sellers and how you can protect yourself.  
• Chris Malta, Founder and CEO of Worldwide Brands and Don Hoffman, an import customs broker and CEO of EveryOnlineShoeStore.com tell you what you need to know about importing goods and finding a broker.  
• Christophe Gillet, Product Manager of eBay Stores, discusses the new Markdown Manager Tool, including who access to it and where you can find it.  
• Jennifer Ibarra, Associate Manager of eBay Cause Related Programs, and Mary Barr, Executive Director for the Jimmie Johnson Foundation, discuss the Jimmie Johnson online charity auction in conjunction with the start of the NASCAR Nextel Cup season and the Daytona 500.  
• Rob Chesnut, Sr. Vice President with eBay Trust & Safety will be with us to discuss safeguarding Member ID's and Feedback 2.0.

Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the, or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an  reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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Geanie Lee

As a little background, Ad Format brings interested buyers and sellers together without enabling the actual bidding or buying process through the site. Originally only available in our Real Estate category, early last year we added it as an option to a limited number of specially selected categories that typically require more time and communication before a deal is closed. You can see which categories support Ad Format here.

In the next few weeks, we'll be making the following improvements:

• Name Change to Classified Ads. Ad Format listings will now be called Classified Ads, and all Help and other text will be updated to reflect the change.

• More information on the item page. While listing, sellers will be able to easily add their phone number and business hours which buyers will see near the top of the item page. Buyers will also see any payment method and shipping options that the seller has chosen (in those categories where these options are applicable).

• Lead/Contact Management functionality in My eBay. Sellers using Classified Ads will be able to view potential buyers who have emailed them in an improved Lead Management page accessible from the Items I'm Selling and Unsold sections of My eBay. Sellers can contact these potential buyers easily from there as well.

For more information about Classified Ads, please see our Help pages on how to sell and buy in this format.

Sincerely,

Geanie Lee
eBay Product Management

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Rob Chesney

As the internet evolves, shoppers looking for vehicles and auto parts online have more choices than ever before. As Bill Cobb said at the 2007 eBay eCommerce Forum in January, this competition raises the bar for all of us. Today, it's more important than ever that we deliver the best buying experience possible.

The eBay Motors team has done extensive research over the past year to learn more about how our buyers shop for vehicles online, and we're excited to put some of our ideas into action. The results of this work form the foundation of a newly redesigned eBay Motors site with significant new features and functions -- letting buyers research, find, and buy a vehicle, all in one place. In February we're going to start piloting these major enhancements.

Here are a few of the highlights:

• Easier To Get Started. You'll see our fresh new look as soon as you hit the new home page. To make it easier to find that vehicle you want, you can now browse for cars and trucks by type (such as sedan, convertible, etc.), or search for a particular make/model. We've also added new navigation across the eBay Motors site so that regardless of where you are, you can quickly jump right to Cars & Trucks, Parts & Accessories, Motorcycles, Powersports, Boats, or Other Vehicles.

• Integrated research at your fingertips. A revamped search results page will put helpful information at your fingertips, such as vehicle specifications, and standard and optional equipment. In addition, easy-to-use tabs at the top of the page will give you quick access to user ratings and reviews, and used car values from Kelley Blue Book.

• New Ways to Refine Your Search. You'll also see a new way to easily refine your search by factors such as price range, transmission type, exterior color, and a host of other options. You can even choose to only see vehicles close to your ZIP code, making it easier to check out vehicles near you.

• Information to Help Your Purchase Decision. On the item page, we've brought all the information the buyer needs together in one spot. When you're considering a particular vehicle listing, it's now easy to find information about shipping/transportation methods and costs, financing options, and Vehicle History Reports. We've even added a Buyer Checklist, so that you're sure to cover all the bases before purchasing your new vehicle.

What sellers need to know about our launch plan
Sellers do not have to change their listings or processes – these changes improve finding and other aspects of the buying process without requiring our sellers to make any changes on their end.

We'll be piloting these enhancements to make sure there are no disruptions to the eBay Motors marketplace. In the next few weeks, a small percentage of randomly-selected visitors will start seeing the new eBay Motors site. We're expecting to launch the site fully later in the spring.

Take a walk-through
To see a walk-through of the changes, please check out our tutorial. My team will also be hosting an online workshop to review the changes in late March, so stay tuned for more information.

Sincerely,

Rob Chesney
Senior Director, eBay Motors

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Jim "Griff" Griffith

If you can't catch the live show you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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Upgrading to the New Turbo Lister
This workshop will be held on Monday, February 12th from 1:00 pm PT to 2:00 pm PT. Still using the older version of Turbo Lister? Download the latest version that was released in April to help make selling items in bulk faster and easier. Join the Turbo Lister team to learn about the enhancements, ask questions and get the help you need to upgrade.

More Auctions Doesn't Have to Mean More Email
This workshop will be held on Tuesday, February 13th from 1:00 pm PT to 2:00 pm PT. In this workshop, Steve Yeich, CEO of Certified Solution Provider HostedSupport, will discuss how sellers have increased sales and revenue, while decreasing the number of buyer emails, with a proactive customer relationship program that includes easy-to-use tools which automate repetitive, tedious tasks.

When Do a "Few Sales" on eBay Become a Real Business?
This workshop will be held on Wednesday, February 14th from 10:00 am PT to 11:00 am PT. When do you have to report the money you make from a few eBay sales? Does eBay report the sales? These are some of the frequently asked questions tax experts get asked again and again. Please join best selling-author and CPA Diane Kennedy to learn how to turn those sales into a real business that means you pay less tax – not more.

Buyer Protection
This workshop will be held on Thursday, February 15th from 1:00 pm PT to 2:00 pm PT. Buyer Protection is important to the Community – buyers and sellers alike – because the confidence and trust that buyers have in transacting on eBay fuels the whole marketplace. Please join Nadav Naaman from PayPal and John McDonald as they review the recent changes to the Consumer Protection programs on eBay.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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Edurne Jorda

I want to thank all the PowerSellers who registered for the PowerSeller Challenge during the busy holiday season. Those who beat their target earned a one-time fee credit that will be credited on their February eBay invoice. Congratulations!

Also, I would like to congratulate the 10 lucky PowerSellers who won $5,000 in the PowerSeller Challenge Sweepstakes:

• befrantz
• happyhourcollectables
• e-giftsgaloreshop
• ibuyluxury
• lesliep4819
• mgawro01
• online4upreston
• rob4673
• sugarbarn
• amyandtony

To read about several of our winners in more detail, check out The Chatter Blog.

We're pleased to have been able to offer this incentive program to our PowerSellers. PowerSellers rank among the most successful eBay sellers in terms of product sales volume and customer satisfaction on eBay. (Learn more.)

So, congratulations to our winners and to everyone who participated in our PowerSeller Challenge!

Sincerely,

Edurne Jorda
Seller Development

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Attend the Basics of Selling course if you’re just getting started and learn about:

• Basic selling techniques
• How to create listings
• How to accept online payments with PayPal, and more.

Attend Beyond the Basics of Selling to take your sales to the next level and learn:

• Advanced selling techniques
• How to market your eBay listings
• What selling tools will save you time and increase sales, and more.

Register online before 11:59pm PT on February 16th and bring a friend for free!

Event Details
February 17, 2007
Nashville Convention Center
601 Commerce Street
Nashville, TN 37203

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Make sure to save the date for Bill's next Town Hall on Thursday, February 22nd at 4pm PT.

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	***Previous update: Reminder for the Town Hall with Bill Cobb Tomorrow, January 25th***
	January 24, 2007 | 04:05PM PST/PT Don’t forget to listen in as Bill Cobb hosts our next Town Hall tomorrow, January 25th, at 4:00pm Pacific time. He’ll be joined by other leaders around eBay for this open-topic event. Phone in your questions This Town Hall is being broadcast live via Internet radio. Call 877-474-3302 during the event to ask your question on the air. You can also post your question to our Town Hall forum. For more information and to listen in, visit our Town Hall page.
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	***Original: Phone In Your Questions! Town Hall with Bill Cobb on Thursday, January 25***
	January 19, 2007 | 10:55AM PST/PT Bill Cobb Hi everyone...this is Bill Cobb, President, Marketplaces North America. I'd like to invite you to our next Town Hall event on Thursday, January 25, 2007 from 4:00pm to 5:00pm Pacific time. I've asked some of our Town Hall regulars to join me in answering your questions live on the air. Phone in your question on the air If you have a question for me or one of the other leaders on our panel, you'll be able to call us at our toll-free number – 877-474-3302 - and ask us your question on the air! We'll be broadcasting LIVE via Internet radio with the help of our friends at wsRadio (the same folks that produce Griff's eBay Radio show). As always, you'll be able to listen in via Windows Media Player or Real Player. If you'd prefer to type us your question, you can post your question to our new Town Hall forum. We'll be answering some of the questions posted there, as well. So, I hope you’ll join us to let us know what's on your minds and to hear what other Community members have to say. Visit www.ebay.com/townhall for more information. Sincerely, Bill Cobb President, Marketplaces North America
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Albert Lee

Currently, when a buyer uses the Ask Seller a Question feature on the item page to send you an email, they have to select a standard subject such as "General question about this item" or "Question about shipping for this item." Starting in the next few days, sellers will be able to create up to 9 additional customized subjects, so you can more easily categorize and sort the types of questions your buyers are asking.

For example, if you offer a Return Policy and want to easily identify questions about it, you could create a "Return Policy Question" subject that buyers could select.

Outside of this customized subject line, the email sellers receive will look exactly the same as it does today. If a seller decides not to create any custom subjects, buyers will see the same default choices they do today.

To customize your question subjects, follow these steps:

• Go to your Preferences in My eBay.
• In the Selling Preferences section, click on "Show" next to "Ask Seller a Question."
• Click "Edit" next to the "Customize the question types that buyers can choose from."

For more information about Customized Question Subjects, please see our Help page.

Sincerely,

Albert Lee
eBay Product Management

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Jim "Griff" Griffith

• eBay Developer Showcase featuring Tim Berry, President of Palo Alto Software, a company known for “out-of-the-box” business solutions software.
• Debbie Levitt, president of As-Was.com on the importance of design and layout in an eBay item description.
• Nancy Rosin, vice president of the National Valentine Collector's Association will give insight into the Valentine collecting hobby
• Troy Janisch, Marketing Director at BizFilings, with important information regarding business licensing requirements and how they affect eBay sellers.

Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the, or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an  reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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During the eBay Motors Parts and Accessories 50¢ Insertion Fee sale:

For regular auction-style and Fixed Price Parts and Accessories listings with a starting price above $9.99 on the U.S. Motors site (www.ebaymotors.com), the insertion fee will be capped at $0.50. All insertion fees less than $0.50 will still be charged at the normal rate. For more information about insertion fees during this promotion, please click here.

Listings created prior to February 6, 2007 that are scheduled to start during the promotional period (February 6, 2007) will be eligible to receive the promotional rate. Excluded are Vehicle listings, listings on international eBay sites, Live Auction, Professional Services, Ad Format, and Store Inventory listings, and listings on www.ebay.com. For full details about the sale, please see our information page.

We hope you enjoy the eBay Motors Parts & Accessories 50¢ Insertion Fee sale!

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Gary Briggs

More TV Commercials
The holidays may be over, but our TV campaign rolls on! Our "IT" commercials have been running for the past month on primetime shows such as CSI: Miami, Desperate Housewives and Ugly Betty. By next week, they will have reached about three-quarters of our target audience an average of 6 times.

To check out our current eBay TV commercials, go to www.whatisit.com.

Get the Gift You Really Wanted
A recent survey we conducted revealed that 57% of Americans receive unwanted gifts for the holidays. (After all, how many fondue sets does one household really need?) According to our findings, 40% of these people consider selling these extra gifts on eBay to help offset holiday expenses. It was a nice boost to have our survey mentioned on NBC's popular TODAY show.

In addition, we sent out 800,000 mailers in late December and early January, reminding sellers and buyers to think of eBay first for those gifts they didn't want or can't use. eBay makes it easy -- sell what you received, and buy what you really wanted instead.

Back-To-School with Half.com
The New Year means back-to-school time for second-semester students. For Half.com, this is a particularly important season, so we've been focused on building awareness about Half.com within the college market.

Back-to-school advertisements ran in over 100 college newspapers around the country. What's more, eBay partnered with Facebook to reach over 6 million of their users with ads for Half.com.

We even did some in-person promotion, handing out much-needed coffee to students during finals week at campuses such as Columbia, Temple, Penn State, UConn, and Rutgers. Thousands of students got the message that "Half.com is a great place to get great deals on textbooks" along with their dose of caffeine.

These marketing efforts were coupled with an online back-to-school Half.com sweepstakes, also held last month. The campaign worked to drive excitement about Half.com and raise awareness. Over 1,500 prizes were awarded, ranging from a home theater and Xbox 360 package, to Apple iPods and Half.com gift certificates.

CES in Las Vegas
Finally, last month staff from eBay, PayPal and Skype participated in the Consumer Electronics Show (known commonly as CES) held in Las Vegas. eBay and PayPal hosted a number of eBay University seminars and seller meetings to educate and network with people. Our colleagues at Skype had the chance to show off some of their new hardware devices -- they made a big splash with the introduction of their new desktop phones that enable you to use Skype without a PC.

We're keeping busy to drive demand for eBay. I'll be back with more news in a few weeks.

Sincerely,

Gary Briggs
Senior Vice President and Chief Marketing Officer
Marketplaces North America

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Abby Green

Whether you're new to the eBay Community, or a seasoned veteran, eBay Live! has something for you:

• Network with over 10,000 enthusiastic eBay Community members;
• Learn how to be more successful buying and selling on eBay at over 150 sessions taught by staff and other eBay experts;
• Hear from eBay's leaders at the Keynote Address given by Meg Whitman, eBay President and CEO, and Bill Cobb, President of Marketplaces North America.
• Have a ball at the Closing Gala – which, as always, will feature world-class entertainment.

Plus, we've added some new twists this year:

• The Help Hall — get personalized, one-on-one attention from eBay experts. Learn how to use eBay tools, get tips on how to spruce up your listings, receive advice on how to grow your business, and more.
• The eBay Live! Book Store — relax with a good book on your favorite eBay topics, and maybe get it signed by the author!
• Learn from personal finance expert Suze Orman. We're excited to have Suze as a guest speaker. She will share her strategies for mastering your money and achieving your financial goals.

Register early and save $$
Register before April 6th and you'll get all this for only $60 — a savings of $40 off the regular price! Last year's event sold out early, so go to www.ebay.com/ebaylive now and reserve your spot.

I hope to see you in Boston!

Sincerely,

Abby Green
Senior Manager, Events

PS: To view stories and pictures from last year’s eBay Live! in Las Vegas, visit the eBay Chatter!

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Artemisa Saucedo

Here is how it works:

Shop to Win
Enter into the daily sweepstakes by registering on our promotion page. Then simply win an Auction-style listing or purchase a Fixed Price or Store Inventory item for $20 or more (excluding shipping and other charges) from an eBay Stores seller between February 5 and February 9. Every day, 1,000 lucky buyers will be randomly selected to win a $10 eBay Gift Certificate.

Plus, 5 additional daily transactions will be randomly selected, and both the buyer and seller will win a $100 eBay Gift Certificate.

Go to ebay.com/shoptowin to register, and then Shop eBay Stores to find eligible Stores sellers. For complete rules and details, please click here.

Sincerely,

Artemisa Saucedo
eBay Stores

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Secrets of the Valentine - Tips for the Modern Cupid
This workshop will be held on Monday, February 5th from 11:00 am PT to 12:00 pm PT. Feeling challenged by the variety of Valentines available this time of year? Anxious that the color of the flowers you send to Miss or Mr. Right may send the wrong meaning? Ever wonder why we celebrate Valentine's Day anyway? Get expert advice, tips, and more during our workshop with Valentine expert Nancy Rosin! Join us and learn everything you need to know to make sure your Valentine's Day is 2 Sweet 2B 4-Gotten!

How Personality Can Drive eBay Sales
This workshop will be held on Monday, February 5th from 12:00 pm PT to 1:00 pm PT. In this workshop, Debbie Levitt of As Was, an eBay Certified Service Provider, will look at how getting personality (and sometimes fun!) into the design and layout of your listings can bring you more bids and sales.

Learn to use Blackthorne
This workshop will be held on Tuesday, February 6th from 10:00 am PT to 11:00 am PT. Join the Blackthorne Software team for this workshop to learn about eBay Blackthorne, the redesigned Seller's Assistant. This top-of-the-line sales management tool can help you scale your eBay business. To learn more, go to the Blackthorne Basic page or Blackthorne Pro page.

Attract more buyers with Markdown Manager!
This workshop will be held on Thursday, February 8th from 2:00 pm PT to 3:00 pm PT. Buyers love a good Sale . Give them what they want with Markdown Manager! Join us to learn more about this exciting free feature, developed exclusively for eBay Stores sellers. The feature allows you to offer discounted pricing to your buyers. During the workshop, we will review how to create a Sale and give you exciting tips on how to maximize the success of your Sales with marketing.

Fight Identity Theft!
This workshop will be held on Friday, February 9th from 11:00 am PT to 12:00 pm PT. Identity Theft continues to be one of the fastest growing crimes, affecting millions of people at home, in the office, on the phone and online. As part of National Consumer Protection Week, PayPal, eBay and the Federal Trade Commission are proud to present a workshop on what you can do to help protect your identity. We'll take your questions on fake (phishing) emails and web sites, and give you practical tips for staying safe online.

Listing Items with the New Sell Your Item Form
This workshop will be held on Friday, February 9th from 1:00 pm PT to 2:00 pm PT. Join eBay Staff to learn more about the new Selling form. During the workshop, the eBay Sell Your Item (SYI) team will answer questions and demonstrate the time-saving features found in the new SYI form. Please join us for this informational and interactive workshop.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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Larry Friedberg

NCPW, running February 4th through the 10th, highlights consumer education efforts in the fight against fraud across the nation. This year, NCPW's national organizers encourage everyone to "read up and reach out to be an informed consumer."

Join our NCPW Workshop
To celebrate NCPW, PayPal, along with eBay and the Federal Trade Commission, will be presenting a workshop on what you can do to help protect your identity. We'll take your questions on fake (phishing) emails and web sites, and give you practical tips for staying safe online. 

Check out my video interview on the eBay Chatter blog to learn even more detail about the events connected with NCPW. 

PayPal Security Center Gets a New Look
I'd also like to let you know about the newly-designed PayPal Security Center, which we launched a few weeks ago.

The PayPal Security Center provides consumers and merchants with tips, tools, and technology to stay safe online. The redesign features new and improved guides on identity theft prevention, phishing protection, how to reduce chargebacks and what sellers can do to build buyer trust. You can find a link to the Security Center at the top of every page on the US PayPal site. 

To learn more, go to the eBay Chatter Blog, where our resident dispute resolution expert, Colin Rule, provided an in-depth look at the new Security Center a few weeks back.

Sincerely,
Larry Friedberg
Sr. Manager, PayPal Trust & Safety Marketing

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