Jim "Griff" Griffith

• Evan Lasky, President and CEO of Pak Mail Centers of America, talks about insurance and claims.
• Lisa Carey, with eBay's Skype team, discusses the success of the IT campaign and other initiatives.
• Lynn Dralle, the Queen of Auctions, with some more product sourcing tips.
• Rob Chesney, Senior Director of eBay Motors, comes on to talk about what's new with eBay Motors.
• Jim Miotke, President and Founder of BetterPhoto.com, with tips on accessories you should have to take great photos for your listings.
• Jason Miner, Host of PayPal Radio, comes on for our last two open phone segments to answer PayPal questions.

Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the, or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an  reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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During the eBay Motors Parts and Accessories 50¢ Insertion Fee sale:

For regular auction-style and Fixed Price Parts and Accessories listings with a starting price above $9.99 on the U.S. Motors site (www.ebaymotors.com), the insertion fee will be capped at $0.50. All insertion fees less than $0.50 will still be charged at the normal rate. For more information about insertion fees during this promotion, please click here.

Listings created prior to February 27th, 2007 that are scheduled to start during the promotional period (February 27th, 2007) will be eligible to receive the promotional rate. Excluded are Vehicle listings, listings on international eBay sites, Live Auction listings, Professional Services and Store Inventory listings, and listings on www.ebay.com. For full details about the sale, please see our information page.

We hope you enjoy the eBay Motors Parts & Accessories 50¢ Insertion Fee sale!

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Mike Rou

• We contributed to 549 arrests since January 2006, resulting in 351 prison years for the convicted criminals involved
• We disrupted a major Tanzanian theft ring responsible for stealing $6MM in Hewlett Packard servers
• We facilitated the first case between the Chinese Immigration and Customs Enforcement and China police which involved $840,000 in counterfeit DVDs
• We trained around 200 Romanian police, judges and prosecutors on how to investigate and prosecute cyber criminals

Police Blotter
Once a case successfully closes, however, we want to make sure you hear about it. That's why we make regular updates to our Police Blotter, which you can find on eBay's Security & Resolution Center. Every 6 weeks or so, we update the Police Blotter with the latest news around our global law enforcement efforts.

An excerpt from a recent arrest story published on our Police Blotter:

"Anthony Wolter is accused of crediting his PayPal debit card with a former employer's credit card swipe machine. The case was initiated by the eBay/PayPal Fraud Investigation Team in California. The lead investigator contacted law enforcement with the case details and worked with Wells Fargo to identify the fraudulent transactions. When Mr. Wolter was approached by Detective Lake from the Tucson Police Department he fully confessed to the crime. In early January 2007, the accused pled guilty to credit card and bank fraud and was ordered to pay full restitution."

Remember -- we can only release the details of a case once law enforcement makes an arrest, so these stories are just a sample of the many cases we are involved in. If you have any comments or suggestions about the Police Blotter, please send an email to communityoutreach@ebay.com.

Stay Safe Online – Follow these safety tips!
I also want to remind you about some important safety tips. While we work hard to help find and prosecute criminals who threaten the safety of marketplace, ultimately, staying safe online is everyone's responsibility. Here are a few things everyone should remember:

Never pay with Western Union or Money Gram - That's right -- never! These methods have proven to be unsafe when paying someone you don't know. For this reason, it's against eBay's Accepted Payments Policy for a seller to request payment via these methods.
Be suspicious of any email that requests personal information – Be cautious of other emails that request you to click a link and submit your financial or personal information. Do not click on any links in this type of email if you can not verify it is authentic.

Monitor your account regularly for suspicious activity – Prevent problems by staying alert and catching any suspicious activity early. We recommend that you log into your eBay and PayPal accounts frequently to ensure that all the transactions listed are legitimate.

I'll be back again next quarter with another update from the Global Law Enforcement Team. Until next time, stay safe!

Sincerely,

Mike Rou

The Global Law Enforcement Team
eBay North America

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Amy Skeeters- Behrens

As many of you already know book publishers began shifting from a 10-digit ISBN to a 13-digit ISBN earlier this year. Starting next week eBay and Half.com will begin supporting the new 13-digit format, as well as the existing 10-digit format. This means that whichever format your book was published under, you should have no problem finding it on the site.

Changes to File Exchange Format
To accommodate this change we also had to make some changes to the File Exchange downloadable file format. If you currently use any of the File Exchange downloadable files, whether you sell books or not, you will need to adjust your formatting to accommodate an additional data column. A complete rundown of the changes, and answers to related questions, can be found on this thread on the File Exchange board.

Sincerely,

Amy Skeeters-Behrens
Half.com

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Jim "Griff" Griffith

If you can't catch the live show you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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Learn to use Blackthorne
This workshop will be held on Monday, February 26th from 10:00 a.m. Pacific time to 11:00 a.m. Pacific time. Join the Blackthorne Software team for this workshop to learn about eBay Blackthorne, the redesigned Seller's Assistant. This top-of-the-line sales management tool can help you scale your eBay business. To learn more, go to the Blackthorne Basic page or Blackthorne Pro page.

Customer Service Tools and Tips for eBay Sellers
This workshop will be held on Monday, February 26th from 1:00 p.m. Pacific time to 2:00 p.m. Pacific time. Providing great customer service for your buyers is a great way to differentiate yourself as an eBay seller. Come learn how to manage buyer questions more easily with our new Customized Question Subjects feature, existing eBay tools such as our Frequently Asked Questions and Selling Manager Pro Automation, and best practices to streamline your business and convert one time buyers into repeat customers!

How to Generate More Money per Sale – Exploring Potential Add-ons Using Market Research
This workshop will be held on Friday, March 2nd from 11:00 a.m. Pacific time to 12:00 p.m. Pacific time. Spring is springing in some areas this month! With all that new life inspiring change and growth, why not put a little spring in your business steps and develop your eBay product line? By exploring additional markets within the general product area you are already selling, you can expand your business, rejuvenate your sales, and generate more cash! Join Sara and Denise from Terapeak Marketplace Research and review how to explore the current eBay marketplace using the market research available at Terapeak.com. Also, learn how to use the information from Terapeak to find and create add-on products within your existing category to beef up your eBay sales.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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Jason Miner

I've been teaching at eBay Universities nationwide since 2002.  I began buying on eBay back in 1998 and have built a collection of over 20,000 comic books and 1,500 DVD's.  Over the years, my enthusiasm for collecting combined with space constraints have led me to become pretty successful at selling on eBay, as well! 

Don't miss your chance to learn about eBay from me, as well as other great instructors, while enjoying the Sunshine State. I have a special place in my heart for Tampa, as I taught both the full “Selling Basics” and “Beyond the Basics” courses there last time we visited.  I made a lot of new friends then, and I hope to this time, too. I'm always looking forward to providing a fun and educational experience for new eBay sellers, as well as those looking to grow their existing eBay businesses.  

Our one-day program is only $59, and includes the opportunity to network and learn from other sellers. You can even bring a friend for free if you register before 11:59 p.m. Pacific Time on February 23rd.  See our course page for a description of the classes, and for more information about eBay University.

I hope to see you in Tampa!

Sincerely,

Jason

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Kristin Cunningham

To celebrate this momentous occasion, the eBay Foundation will be giving a gift of $2,500 to the 10,000th eBay Giving Works nonprofit participant - The Lollipop Theater Network. This donation will support the organization in their mission to help hospitalized and chronically ill children by bringing the magic of movies to their bedside.

We're thrilled that there are now 10,000 organizations in the nonprofit directory who are raising funds on eBay Giving Works. Sellers and buyers have more choices than ever when selecting a nonprofit they'd like their sales to benefit.

I'd also like to take this opportunity to express our appreciation for those of you who are buying and selling on eBay Giving Works to support the causes you care about. Your generosity is changing the world, one listing at a time!

Sincerely,

Kristin Cunningham
eBay Giving Works

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Jim "Griff" Griffith

• Jen Cano, VP of Marketing at Hammertapnow.com, comes on to discuss the results of a study conducted by HammerTap and Worldwide Brands on how market research and product sourcing work hand-in-hand.  
• Stacey Zuniga, Director of Product Strategy and Co-Founder of Unwiredbuyer.com, talks about how eBayers are benefiting from using mobile marketing.  
• A representative from Wesleyan University comes on to share their exciting news about their highly publicized tuition auction.  
• Tim Vernor, Powerseller Challenge Winner and Owner of Happy Hour Collectibles, shares his secrets of success with us.  
• Skip McGrath, Publisher of "The eBay Seller's News," tells how the “little guy” can make money selling on eBay.  

Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the, or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an  reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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	***Original: eBay Motors Parts & Accessories Two-Day 1¢ Subtitle Sale From Feb. 20-21***
	February 19, 2007 | 04:47PM PST/PT eBay Motors Parts and Accessories is holding a two-day 1¢ Subtitle Sale on February 20–21, 2007! The promotion starts Tuesday, February 20, 2007 at 00:00:01 PT (12:00 AM plus one second) and ends on Wednesday, February 21, 2007 at 23:59:59 PT (11:59 PM plus 59 seconds). During the eBay Motors Parts and Accessories 1¢ Subtitle Sale: For regular Auction-Style and Fixed Price Parts & Accessories listings on the U.S. eBay Motors site (www.ebaymotors.com), the Subtitle fee will be 1¢. Listings created prior to February 20, 2007 which are scheduled to start during the promotional period (February 20–21, 2007) will be eligible to receive the promotional rate. Excluded are Live Auction, Professional Services, Store Inventory, and eBay Motors Vehicle listings, as well as listings on www.ebay.com. We hope you enjoy the eBay Motors Parts & Accessories 1¢ Subtitle Sale!
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Jim "Griff" Griffith

If you can't catch the live show you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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10 Things No One's Ever Told You About Starting Your eBay Business
This workshop will be held on Tuesday, February 20th from 11:00 am PT to 12:00 pm PT. Have you ever found yourself saying "If only I knew then, what I know now"... or "Hindsight is 20/20"? Well, there's no need for that to happen when starting your eBay business. Join Lisa Suttora, Founder/CEO of What Do I Sell.com, an eBay Certified Service Provider, as she pulls back the curtain on the 10 little known keys that can make the difference between a business that never gets off the ground and a SUCCESSFUL eBay business launch.

Five steps to success in 2007!
This workshop will be held on Wednesday, February 21st from 12:00 pm PT to 1:00 pm PT. Good business planning and recordkeeping is as important a function to business success as product sourcing, listing tools, marketing and selling products at a profit. Please join me, Phyllis Wischer, for our next workshop covering five basic (5) steps to your personal and business success in 2007.

Attract more buyers with Markdown Manager!
This workshop will be held on Thursday, February 22nd from 2:00 pm PT to 3:00 pm PT. Buyers love a good Sale . Give them what they want with Markdown Manager! Join us to learn more about this exciting free feature, developed exclusively for eBay Stores sellers. The feature allows you to offer discounted pricing to your buyers. During the workshop, we will review how to create a Sale and give you exciting tips on how to maximize the success of your Sales with marketing.

Taking it to the Next Level!
This workshop will be held on Friday, February 23rd from 2:00 pm PT to 3:00 pm PT. Please join Janelle Elms, lead instructor with eBay University, and Phil Dunn, Fortune 500 marketing consultant, for the seventh installment of The 7 Essential Steps to Successful eBay Marketing workshop series. This is the session where we put it all together and take it to the next level. We'll work on extended goal setting, measuring success, keeping up with demand, sourcing inventory, improving what works and planning for the future. Come join us for this final installment of the popular 7 Steps series.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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Bill Cobb

Ask us your question on the air
We've extended this Town Hall to 90 minutes so we can answer more questions live on the air. If you have a question for me or one of the other leaders on our panel, you'll be able to call us at our toll-free number – 877-474-3302 – to talk to us in person. We'll be broadcasting LIVE via Internet radio with the help of our friends at wsRadio (the same folks that produce Griff's eBay Radio show). As always, you'll be able to listen in via Windows Media Player or Real Player.

If you'd prefer to type your question, you can post it to our new Town Hall forum. We'll be answering some of the questions posted there as well.

I hope you'll join us to let us know what's on your mind and to hear what other Community members have to say. Visit www.ebay.com/townhall for more information.

Sincerely,

Bill Cobb
President, Marketplaces North America

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Edurne Jorda

Amy Skeeters-Behrens

Sellers, get credit for Half.com Sales going back to November!
Many sellers list on both eBay.com and Half.com. Now every sale you make on Half.com will take you closer to qualifying for the PowerSeller program. What's more, all sales on Half.com since November 2006 will be taken into account when determining your PowerSeller eligibility.

An average minimum of $1,000 in sales per month, for 3 consecutive months, satisfies the sales requirement for the bronze PowerSeller tier. Please click here to learn about the other requirements. Sellers who meet all the requirements for the PowerSeller program will receive an invitation later this month within My Messages.

This is a great opportunity for eBay to reward sellers across both platforms. Joining the PowerSeller program gives you access to a host of benefits, including:

• Prioritized customer service - PowerSellers receive prioritized support by email or telephone, depending on sales level.
• More buyer confidence - The PowerSeller icon will appear next to your user ID in your listings and on your About Me pages.
• Networking - PowerSellers share selling strategies on an exclusive, PowerSeller-only discussion board.
• PowerSeller templates - Get PowerSeller letterhead and business card templates to use in customer communications.
• Newsletters - Receive monthly PowerUp! email newsletter and quarterly PowerUp! print newsletter.

Check out Half.com at www.half.com, and click here to learn more about the PowerSeller program.

Sincerely,

Edurne Jorda
eBay Seller Development

Amy Skeeters-Behrens
Half.com

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Philipp Justus

Everyone in the United States has welcomed me so warmly that I'd like to spread the love! So, tomorrow, February 14th, insertion fees for auction-style listings will be 50% off. For full details, see our information page.

I hope you have a happy Valentine's Day, and I look forward to meeting many of you at eBay Live! this year.

Sincerely,

Philipp Justus
Senior Vice President, Auctions

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We appreciate your input on how we can make categories better for everyone. You may submit categories suggestions here.

Thanks again to all our members who contribute to these trade-enhancing changes!

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	***Original: Coming Soon: Category Updates***
	February 01, 2007 | 03:43PM PST/PT The category structure will be updated in mid-February based on feedback received from the eBay Community and from experts in the affected fields. You may provide category structure feedback at any time by clicking here. A complete list of the new category structure can be found on Seller Central here. Updated categories: CAMERAS & PHOTO Look for the HDD format in the Camcorders section. CLOTHING, SHOES & ACCESSORIES Men's Clothing will have a new Kilts category, and so will Men's Wedding Attire. CONSUMER ELECTRONICS In the GPS sections, we're adding brands Holux, Mio, and Nextar. HEALTH & BEAUTY Look for updates to the Lip Gloss and Lipstick categories. EVERYTHING ELSE Look for changes to our Reward Points section. As always, you can move your item to another category by revising your listing here as long as it has not received a bid and there are more than 12 hours left in the listing. We appreciate your input on how we can make categories better for everyone. You may submit categories suggestions here. Thanks again to all our members who contributed to these changes!
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Jim "Griff" Griffith

• Cliff Ennico, Author of the "Small Business Survival Guide," and the soon to be released "eBay Seller's Tax and Legal Answer Book" talks about small business "predators" who sometimes prey on eBay sellers and how you can protect yourself.  
• Chris Malta, Founder and CEO of Worldwide Brands and Don Hoffman, an import customs broker and CEO of EveryOnlineShoeStore.com tell you what you need to know about importing goods and finding a broker.  
• Christophe Gillet, Product Manager of eBay Stores, discusses the new Markdown Manager Tool, including who access to it and where you can find it.  
• Jennifer Ibarra, Associate Manager of eBay Cause Related Programs, and Mary Barr, Executive Director for the Jimmie Johnson Foundation, discuss the Jimmie Johnson online charity auction in conjunction with the start of the NASCAR Nextel Cup season and the Daytona 500.  
• Rob Chesnut, Sr. Vice President with eBay Trust & Safety will be with us to discuss safeguarding Member ID's and Feedback 2.0.

Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the, or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an  reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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