eBay My World – An Introduction to Getting Started on My World!
This workshop will be held on Thursday, October 5th from 2:00 pm PT to 3:00 pm PT. Just launched on eBay, My World is a new tool that allows members to showcase their personalities, interact with others, and display their listings, interests and more! eBay Staff will be on hand to discuss My world, to help you get started, and to answer your questions!

Know the Best Time to List
This workshop will be held on Friday, October 6th from 11:00 am PT to 12:00 pm PT. Terapeak marketing team Sarah Taheri, Dave Frey, and Morgan Brooks will be hosting a workshop introducing you to some tools that you can use to find the best times to end your auctions. There are a variety of free and paid tools that eBay Sellers can use to find out how long to list an item, what time of the day or week to end an auction, or what times of year see big spikes in demand. We will even show you a few cool trends that illustrate the huge spikes in sales that occur over the holiday season! Come join us as we show you some of the research tools available to eBay sellers!

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

Link to this announcement | Back to top

Leigh Goldstein

Here’s a rundown of the changes and their benefits:

For buyers

• Shipping costs automatically calculated on item pages. Just like with search results, when we know the buyer's location, we'll automatically calculate shipping costs on the item page for any listing using the shipping calculator. This will not only save buyers time, but will help put sellers using the calculator on equal footing with non-calculator sellers (since their buyers no longer need to make that extra click to learn about shipping).

• Shipping Cost section easier to read. We're making the display of shipping costs on the item page cleaner and easier to read. To see an example of what this will look like, see our thread on the Packaging & Shipping discussion board.

These changes will be rolling out in the next few days.

For sellers who are using the new Sell Your Item form

• More shipping options for international shipments. You'll soon be able to set a flat rate shipping cost for domestic shipments, while using the shipping calculator for international ones.

• More flexibility through UPS. You'll be able to specify a separate shipping cost to Alaska, Hawaii, and Puerto Rico when shipping via UPS.

These two will roll out roughly a week later.

As mentioned before, we invite you to come visit our thread on the Packaging & Shipping discussion board and leave your feedback.

Sincerely,

Leigh Goldstein
Director, Shipping

Link to this announcement | Back to top

More information about the new policy can be found in the original announcement directly below.

Link to this announcement | Back to top
	***Previous update: Important eBay Giving Works Changes***
	September 14, 2006 | 09:14AM PST/PT The lower minimum donation requirement of $5 (down from $10) for eBay Giving Works listings that sell, as well as the changes regarding MissionFish deductions for donation processing, have now gone into effect. More information about these changes can be found in the original announcement directly below. The new eBay Giving Works Fee Credit Policy will apply as of October 1st. Please note: You may still see references to the old $10 minimum donation requirement in some Help text throughout the site, as well as in tools such as Turbo Lister. This will be updated shortly. As stated below, the $5 minimum donation requirement will apply to all listings that ended on or after 12:01am PT this morning.
	Link to this announcement | Back to top
	***Original: A Message from Kristin Cunningham – Important eBay Giving Works Changes***
	August 31, 2006 | 01:16PM PST/PT Kristin Cunningham Hi everyone, this is Kristin Cunningham with eBay Giving Works, our dedicated program for charity listings. eBay Giving Works allows you to donate part or all of your final sale price to any of over 8,500 certified nonprofit organizations. I want to share some changes we have coming in the next few weeks. New Lower Minimum Donation Many members have told us that they would like to list more often with eBay Giving Works, but the $10 minimum donation requirement has been a barrier. We are pleased to announce that on September 14, we will be lowering the minimum donation requirement to $5 for all eBay Giving Works listings. Now when you create an eBay Giving Works listing and the item sells, your minimum commitment will either be the percentage of your item's final sale price that you've opted to donate, or $5 — whichever is greater. Any existing eBay Giving Works listings that end on or after 12:01 a.m. PT on September 14 qualify for this new lower minimum donation requirement. (Please note: the $5 minimum donation requirement is applied per eBay listing, not per item, and does not apply for nonprofits selling directly on eBay for their cause.) Change in MissionFish Deductions for Donation Processing As you know, the area of charitable donations is highly regulated. Therefore, eBay Giving Works is powered by a third-party organization, MissionFish, a fully licensed nonprofit organization that is responsible for handling and processing all donation amounts. To cover their staff expenses and other operating costs they must support in order to provide these valuable services, MissionFish deducts a small portion of each total donation amount. All charitable organizations participating in the eBay Giving Works program have authorized MissionFish to offset their expenses in this way. Currently, MissionFish deducts a flat amount of $3 for operating costs, and 2.9% for credit card processing. Beginning September 14, they will deduct a percentage based on a tiered schedule as follows: Donation Amount MissionFish Deduction $5.00 - $49.99 20% of the donation $50.00 - $199.99 15% of the donation above $50 (+) $10 from the first tier (20%) $200.00 - $999.99 10% of the donation above $200 (+) $32.50 from the first two tiers (20%, 15%) $1,000 - $4,999.99 5% of the donation above $1,000 (+) $112.50 from the first three tiers (20%, 15%, 10%) $5,000+ 3%* of the donation above $5,000 (+) $312.50 from the first four tiers (20%, 15%, 10%, 5%) * If the seller pays by check or EFT, the deduction is only 1.5% of the donation above $5,000 MissionFish needs to make these changes in order to remain a viable, cost-effective solution provider, and has worked closely with us — as well as leaders in the nonprofit world — to ensure that their deduction structure is in line with industry standards. These deductions only apply to individuals selling their items on eBay, and not to nonprofits selling directly on the site. Receive A New Credit on Your Listing Fees We've seen firsthand the generosity our sellers have shown by using the eBay Giving Works program. In order to further support your philanthropic efforts, we are excited to introduce the new eBay Giving Works Fee Credit Policy, which will go into effect on October 1. (This will replace our current eBay Giving Works Fee Donation Policy on that date.) Under this new policy, when you create an eBay Giving Works listing and that item sells, eBay will credit the Insertion and Final Value Fees back to you, equal to the percentage of your final sale price that you opted to donate. For example, if you donate 30% of your sale price with eBay Giving Works, you'll get 30% of your Insertion and Final Value Fees back as a credit. One important note: These credits can not be handled automatically during the listing process, since they are based on the final price. For this reason, sellers will receive a credit to your selling account approximately six weeks after the listing ends. (We hope to shorten this timeframe in the future.) Any eBay Giving Works listing that ends on or after 12:01 a.m. PT on October 1 will have the new eBay Giving Works Fee Credit Policy applied. We hope these changes will enable you to support the causes you care about by listing even more often with eBay Giving Works! We will be hosting a workshop on September 14 from 2:00 p.m. to 3:00 p.m. PT to talk more about these changes and answer your questions. Again, we thank you for your incredible commitment and generosity. Your efforts are helping to make the world a better place! Sincerely, Kristin Cunningham eBay Giving Works
	Link to this announcement | Back to top

Bill Onderdonk

We've heard that this feature has been very helpful, but that resolving account issues still poses a problem because for security reasons PayPal Support can only speak directly with the account owner.  As a result we have added an additional multi-user access permission that will give account holders the ability to allow certain employees to speak to Support on behalf of their businesses.

Sellers already using Multi-User Access should be able to view the new permission option immediately.  For detailed instructions on setting up your additional users, or enabling the new permission for an existing user, you can check out this thread on the PayPal discussion board.

Sincerely,

Bill Onderdonk
VP Marketplaces, PayPal

Link to this announcement | Back to top

Jim "Griff" Griffith

• Jay Blazensky, Vice President of Business Development at Ring Central, will discuss the survey results on communication/marketing trends of eBay PowerSellers.
• Oren Levy, Executive Vice President, Oddcast, with a unique tool that might help your eBay Listings standout and attract more bids.
• Gail Goodman, CEO of Constant Contact, will discuss email etiquette: the dos and don'ts of sending email.
• Dana Korey, Chairman of Order, Away With Clutter, with some tips that every eBay entrepreneur should know to stay organized.
• Jason Miner, Host of PayPal Radio, with the latest PayPal site updates. Jason will be staying on during the open phone segments during in the last hour to answer all your PayPal questions.

Be sure to check out the eBay Chatter Blog for Letters from Griff, and other stories about eBay and the Community.

Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Link to this announcement | Back to top

The promotion will start Tuesday, September 26, 2006 at 00:00:01 PT (12:00 AM plus one second) and end on Wednesday, September 27, 2006 at 23:59:59 PT (11:59 PM plus 59 seconds). Listings created prior to September 26, 2006 and scheduled to start during the promotional period (September 26-27, 2006) will be eligible for the promotional rate. Take advantage of this promotion and add Subtitle to all your listings so you can tell buyers more about your items!

This promotion will not apply to the following types of listings: International, Live Auction, Professional Services, Motors Vehicles and Non-Vehicles, Real Estate/Ad Format, and Store Inventory listings. For full promotion details, please see our information page.

We hope you enjoy the 1˘ Subtitle Sale!

Link to this announcement | Back to top

Jim "Griff" Griffith

Be sure to check out the eBay Chatter Blog for Letters from Griff, and other stories about eBay and the Community.

If you can't catch the live show, you can always subscribe to the , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Link to this announcement | Back to top

Preparing your Store for the Holidays
This workshop will be held on Monday, September 25th from 2:00 pm PT to 3:00 pm PT. eBay Stores are one of the most powerful e-commerce solutions for running an online business, yet most of them are set up incorrectly. Join Janelle Elms, eBay University Instructor and online business consultant, as she shows you how to take full advantage of the tools that come with your eBay Stores subscription. Get your eBay Store in top shape for this year's busy holiday season by learning how to set up your Store for search engine optimization, choosing templates, business names & logos, and setting up custom categories to assist your buyer's in spending their money with you.

The Formula for Deciding What's Hot on eBay
This workshop will be held on Tuesday, September 26th from 11:00 am PT to 12:00 pm PT. Please join Jen Cano of HammerTap market research, a Certified Solution Provider, as she discusses the formula for discovering hot products to sell on eBay. The question isn't whether a product has a great sell-through rate or whether it sells for a great price - it's whether you can make a profit on it. The answer to that question is different for every seller. Join us to learn how to forecast a product's profitability, to predict when a product is gaining momentum in the market, and to make educated decisions about how to expand your business.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

Link to this announcement | Back to top

Steve Haas

The magazine will feature news and information tailored to the interests of eBay Motors members such as trend reports, information on future collectible cars, new parts and accessories, and interesting and off-beat finds from eBay Motors. Jim McCraw, former editor of Hot Rod and Motor Trend, is the editor of this publication. The magazine will also feature a regular column by Winding Road’s iconic editor-in-chief, David E. Davis, Jr., former editor-in-chief of Car and Driver and founder of Automobile Magazine.

The magazine can be accessed through various links on the eBay Motors site or directly at www.ebaymotors.com/windingroad. You can also sign up to receive a monthly email reminder when a new issue becomes available.

Check it out!

Sincerely,

Steve Haas
Senior Manager, Collector Cars

Link to this announcement | Back to top

Anar Shah

Some of the changes that you'll see this week include:

• Bulk edit capability for templates – Users of Selling Manager Pro products can now edit inventory templates individually or in bulk, saving time when making changes across many of your listings.
• Listings matched to inventory – You can now associate your listings with items in your inventory from the new "Product" column we're adding to the Active Listings view of Selling Manager Pro. This will take you fewer steps than before, and will help improve your efficiency.

And for Stores sellers…

• Customizable Summary page – eBay Stores owners can customize the main page in Selling Manager to display the statistics and inventory information most important to them.
• Improved navigation – You'll be able to search in Stores subcategories from all views within Selling Manager (Active Listings, Sold Listings, etc.), helping you to locate specific items more easily.

For more details, or to subscribe to Selling Manager products, please visit the information pages for Selling Manager and Selling Manager Pro. If you haven't used Selling Manager or Selling Manager Pro, try a 30-day free trial!

I will also be hosting an online workshop on October 26th, at 2:00 p.m. Pacific time. Stop by with your questions on the workshop board during our event!

Sincerely,
Anar Shah
Seller Tools Product Team

Link to this announcement | Back to top

Jim "Griff" Griffith

I’ve been teaching at eBay Universities nationwide ever since the program began in 2000. I usually teach the Basic Selling course, where I enjoy getting to meet "newbies" and buyers who are just thinking about selling for the first time. Our Tampa event will host the widest selection of topics we've ever offered, and we'll continue to offer classes for our beginners. Plus, in response to requests from students, we've added more advanced classes focusing on areas such as Business Operations, Marketing, and Marketplace Tools. Don't miss your chance to learn about eBay from me, as well as other great instructors, while enjoying the Sunshine State.

Our two-day program is only $59, and includes customizable course tracks to choose from, as well as the opportunity to network and learn from other sellers. You can even bring a friend for free if you register before 11:59pm Pacific Time on September 28th. See our course page for a description of the classes, and for more information about eBay University.

I hope to see you in Tampa!

Sincerely,

Griff

Link to this announcement | Back to top

• Wheels
• Tires
• Wheel & Tire Packages

The new item specifics will allow seller to specify item characteristics (e.g. Rim Material, Rim Width, Rim Diameter, Offset, Number of Bolts, Bolt Pattern, Rim Brand, Tire Type, Tire Width, Tire Brand, Car Type, and Condition). For sellers, Item Specifics help make it easier to present a clean, well-organized description that clearly articulates important details that buyers want to see. Using Item Specifics is free and optional. For buyers, Item Specifics improves the ability to find the right item for a given application, and you'll be able to search for items using Item Specifics a few weeks later.

If you list items manually through an eBay seller tool (e.g. Sell Your Item form, Turbo Lister) or the eBay API, the updated Item Specifics will be available in the next few weeks. If you utilize a 3rd party listing service (e.g., Andale, Marketworks, etc.), please contact them to verify that they will update their Item Specifics in the Wheels, Tires, and Wheel + Tire Packages categories.

A complete list of the included categories and item specifics can be found on the eBay Motors Discussion Board. For general information about Item Specifics and how to use them, please visit the Item Specifics overview page.

Link to this announcement | Back to top

Jim "Griff" Griffith

• Jen Cano, Hammertapnow.com, with a segment called: "Help, I'm Stuck with Product that's Hard to Sell!" Jen will show us her "Four Ways to Research."
• Alex Zai, Executive VP and Chief Operating Officer, Pak Mail Centers of America, with what to watch out for when pricing shipments.
• Lynn Dralle, Queen of Auctions, with "Why you should never have a garage sale" and "What's hot this fall."
• Lisa Suttora, Founder, www.whatdoIsell.com, will tell us what's hot to sell this holiday season.
• JP O'Brien, CEO and Founder, Keepmore.net, with why it's important to track your business.

Be sure to check out the eBay Chatter Blog for Letters from Griff, and other stories about eBay and the Community.

Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Link to this announcement | Back to top

During the eBay Motors Parts and Accessories 50˘ Insertion Fee sale:

For regular auction-style and Fixed Price Parts and Accessories listings with a starting price above $9.99 on the U.S. Motors site (www.ebaymotors.com), the insertion fee will be capped at $0.50. All insertion fees less than $0.50 will still be charged at the normal rate. For more information about insertion fees during this promotion, please click here.

Listings created prior to September 19, 2006 that are scheduled to start during the promotional period (September 19, 2006) will be eligible to receive the promotional rate. Excluded are Vehicle listings, listings on international eBay sites, Live Auction listings, Professional Services and Store Inventory listings, and listings on www.ebay.com. For full details about the sale, please see our information page.

We hope you enjoy the eBay Motors Parts & Accessories 50˘ Insertion Fee sale!

Link to this announcement | Back to top

• Advertising
• Transportation
• Tools, Hardware & Locks
• Vanity, Perfume & Shaving
• Lamps & Lighting

Item Condition is an important piece of information for buyers, and we've found that listings with specified conditions are more likely to sell. Additionally, to be eligible for inclusion in eBay Express, items in these Collectibles categories will need to have a specified Item Condition. Buyers will be able to search for items using Item Specifics a few weeks later.

If you list items manually through an eBay seller tool (e.g. Sell Your Item form, Turbo Lister) or the eBay API, the updated Item Specifics will be available in the next few weeks. If you utilize a 3rd party listing service (e.g., Andale, Marketworks, etc.), please contact them to verify that they will update their Item Specifics in the Collectibles category.

For general information about Item Specifics and how to use them, please visit the Item Specifics overview page. We have also started a thread on the Collectibles discussion board to provide more detail about the upcoming changes.

Link to this announcement | Back to top

Jim "Griff" Griffith

If you can't catch the live show, you can always subscribe to the , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Link to this announcement | Back to top

And save the date for Bill’s next Town Hall on September 29th at 10am PT as he’s joined by Gary Briggs, Senior Vice President and Chief Marketing Officer.

Link to this announcement | Back to top
	***Previous update: Reminder for the eBay Town Hall Event with Bill Cobb – Tomorrow, September 6th***
	September 05, 2006 | 12:45PM PST/PT Don't forget to listen in as Bill Cobb, President of eBay North America, hosts our next Town Hall on Wednesday, September 6th from 4:00pm PT to 5:00pm PT. Bill and his leadership team will take your questions and suggestions during this open-topic Town Hall. To submit your question and to listen in, visit our Town Hall page.
	Link to this announcement | Back to top
	***Original: Save The Date: Town Hall with Bill Cobb on Wednesday, September 6th***