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March 2006
***Daylight Saving Time Reminder***

March 31, 2006 | 04:00PM PST/PT


It's that time of year again - time to spring forward with Daylight Saving! We will be setting our clocks ahead one hour at 02:00 PT on Sunday, April 2nd.

As a reminder, all listings that are running during the Daylight Saving change will still receive the full amount of exposure. For example, if you have a 1-day listing that you started at 13:00 PT (1pm) on Saturday the 1st, it will end at 14:00 PT (2pm) on Sunday the 2nd.


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***Upcoming Workshops: Trading Assistants, Market Research, Tax Advice, & Sourcing Products***

March 31, 2006 | 03:06PM PST/PT


We would like to invite you to attend the following workshops:

Marketing and Business Advice for Trading Assistants
This workshop will be held on Monday, April 3rd from 11:00 PT to 12:00 PT. Please join Daniel Nissanoff, prominent entrepreneur and author of the new bestselling book "FutureShop", as he discusses how eBay is creating an "auction culture" that will soon change the way consumers think about their possessions. Mr. Nissanoff believes that as more and more people gain easier access to eBay, we will start using our possessions more efficiently, trading up to newer things more frequently by selling our older things while they still have value. Join us to learn how Trading Assistants are uniquely positioned to take advantage of this development.

eBay and The Tax Man
This workshop will be held on Wednesday, April 5th from 10:00 PT to 11:00 PT. "What taxes do I need to pay for my eBay business?" This is one of the most common questions this time of year from sellers. Please join best-selling author and CPA Diane Kennedy as she explains how to organize your business to help lessen the tax impact. She'll also review other business taxes that may be relevant to your eBay business.

Sell Smarter Using Market Research
This workshop will be held on Thursday, April 6th from 10:00 PT to 11:00 PT. There are a variety of free and paid tools that eBay sellers can use to find out how long to list an item, what time of the day or week to end a listing, and how to increase their sell-through rate and total sales. Please join Sara Taheri and Dave Frey, Brand Managers from eBay Certified Provider Terapeak, as they walk you through a number of examples of research tools, show you how to use research in your sales strategies, and demonstrate how specific events and seasonal changes can result in sales spikes and interesting market trends on eBay.

Sourcing Products at Trade Shows
This workshop will be held on Friday, April 7th from 11:00 PT to 12:00 PT. In this workshop, Rebecca Shapiro, Artist & Creative Director of Pig and Panda, will discuss how to source products at trade shows, as well as how to organize yourself for success after the show. Join Rebecca as she offers tips for finding viable products, negotiating with vendors, and making the most of a great opportunity to expand your business.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

  • Click on Community at the top of almost any eBay page
  • Click on "Discussion Boards" in the "Connect" Section
  • Click on "Workshops" underneath the category-specific boards on the right-hand side of the page
  • This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshop Calendar.

Want timely reminders about workshops?
To make sure you never miss an important workshop topics, sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held. To sign up for the Workshops Information Group, please click here.

You can also find out about other Community events by visiting the Community Calendar.

We look forward to seeing you there!


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***Enter eBay’s Reviews & Guides $10,000 Guide Contest***

March 31, 2006 | 09:55AM PST/PT


There has never been a better time to write a Guide and share your knowledge with your fellow members! Starting on April 1, 2006, we'll be giving away $1,000 in eBay Gift Certificates to a winner per week for 10 weeks. That's $10,000 in prizes!

Each week, we'll select a winning guide based on its originality, thoroughness and visual appeal, and the author will receive $1,000 in eBay Gift Certificates to spend like cash on eBay purchases. To enter, all you need to do is write and submit your guide at Reviews & Guides between April 1 and June 9, 2006. Your entry is automatically entered into the contest for that week. There is no limit to the number of times you can win, so get started here.

In addition to potential prizes, writing reviews and guides is a great way to interact with other eBay members, share your opinions and expertise, and learn from other knowledgeable authors.

You can learn more about creating a Guide at http://reviews.ebay.com. For full contest details, please see our contest page.


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***eBay Radio: Call In Today at 11:00 PT***

March 28, 2006 | 09:18AM PST/PT

Jim Jim "Griff" Griffith

Call in to eBay Radio today, March 28, with your host Jim "Griff" Griffith, Dean of eBay University, live from 11:00am to 1:00pm PT. Guests this week include:

        • Greg Cole, President of HammerTapNow.com, who will discuss how Reserve pricing affects sales.
        • Skip McGrath, Author and Publisher of "The eBay Seller's News," who'll talk about how to maximize your eBay Store sales.
        • Jason Miner, Paypal's Lead eBay University Instructor, who'll update you on the latest news and features from PayPal, and will answer all your PayPal questions.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible."

If you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. And don't forget to tune in to our "Ask Griff" edition of eBay Radio on Sunday from 3:00pm to 5:00pm PT.

Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.


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***eBay University - Coming to Houston, TX on Saturday, April 8th***

March 27, 2006 | 10:22AM PST/PT


eBay University is coming to Houston, TX on Saturday, April 8th. Don’t miss your opportunity to learn all about selling on eBay from the experts - right in your hometown. Choose from one of the 2 courses below to get started selling or increase your sales.

Attend the Selling Basics course if you’re just getting started and learn about:

  • Basic selling techniques
  • How to create listings
  • How to accept online payments with PayPal, and more.

Attend Beyond the Basics of Selling to take your sales to the next level and learn:

  • Advanced selling techniques
  • How to market your eBay listings
  • What selling tools will save you time and increase sales, and more.

Register online before 11:59pm PT on April 7th and bring a friend for free!

Event Details
April 8th, 2006
JW Marriott
5150 Westheimer
Houston, TX 77056


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***eBay Radio: Call In Today at 3:00pm PT***

March 26, 2006 | 01:13PM PST/PT

Jim Jim "Griff" Griffith

Call in to eBay Radio today, March 26, from 3:00pm to 5:00pm PT for the "Ask Griff" eBay Radio Sunday Show with your host Jim "Griff" Griffith, Dean of eBay University. This two-hour Sunday edition of eBay Radio is dedicated entirely to your calls! Call in during the show toll-free at 888-327-0061 or 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff, ask a question or just share your voice with the rest of the eBay Community.

If you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.


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***Access More of Your Purchase History***

March 24, 2006 | 04:34PM PST/PT

Jenny Copson
Hello everyone, my name is Jenny Copson, and I'm with eBay's Product Management team. We're often asked if we can give members access to more of their purchase history than we provide today. I'm pleased to announce that over the next few days we’re going to do exactly that.

Soon you'll see a new section within My eBay called Past Purchases. Here you'll be able to quickly review your last 3 years of purchases, up to a maximum of 500 items. Also included will be links to easily:

        • Find similar active items to bid on or purchase.
        • Research similar Completed Items.
        • Sell that item or one similar to it.

Once the Past Purchases section has been introduced, simply go to the All Buying or All Selling sections of My eBay to find it.

Sincerely,

Jenny Copson
eBay Product Management


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***Upcoming Workshops: Dealing with Taxes, How to use Research, and the New Version of Turbo Lister***

March 24, 2006 | 03:52PM PST/PT


We would like to invite you to attend the following workshops:

Dealing With Your Income Taxes
This workshop will be held on Monday, March 27th from 13:00 PT to 14:00 PT. Please join small business expert Cliff Ennico, popular eBay University instructor and host of the PBS television series "MoneyHunt," as he discusses business tax issues and online selling. Cliff will cover hot topics such as getting organized and taking business deductions. For newer sellers, he'll focus on how to turn a hobby into a business and deduct start-up costs. Come join Cliff as he answers your toughest tax questions and gives you the information you need to survive yet another tax season.

Getting Started With the New Version of Turbo Lister
This workshop will be held on Monday, March 27th from 15:00 PT to 16:00 PT. If you are currently using Turbo Lister to upload your listings to eBay, you'll want to join us for this workshop to learn about the all-new version of the popular listing tool. The Turbo Lister team will be here to explain the changes, get you set up to use the new and improved bulk listing tool, and answer your questions.

Predicting Market Performance with Auction Research
This workshop will be held on Wednesday, March 29th from 14:00 PT to 15:00 PT. In this workshop, Jen Cano, from Certified Solution Provider HammerTap, will take a close look at how auction research looks into the past to help you determine what is likely to happen within the market in the future. Then, using simple research techniques, she'll share some ways that you can put your competition's trials and errors to work for you.

eBay Marketplace Research: Picking your Price
This workshop will be held on Thursday, March 30th from 14:00 to 15:00 PT. Buying and selling are both driven by pricing decisions. What price are you willing to pay for the item? How much can you expect to sell your item for? Please join John Bodine for a discussion on picking prices and learn how you can use eBay Marketplace Research to be a more informed buyer or seller. During the workshop, we'll also analyze elements of listings (such as listing features used, day the listing closed, duration, etc.) from members who attend.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

  • Click on Community at the top of almost any eBay page
  • Click on "Discussion Boards" in the "Connect" Section
  • Click on "Workshops" underneath the category-specific boards on the right-hand side of the page
  • This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshop Calendar.

Want timely reminders about workshops?
To make sure you never miss an important workshop topics, sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held. To sign up for the Workshops Information Group, please click here.

You can also find out about other Community events by visiting the Community Calendar.

We look forward to seeing you there!


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***eBay Express Update: Checkout Redirect, Canadian Sellers and an Opt-Out***

March 24, 2006 | 12:02PM PST/PT

Chung Cheong
Hi, this is Chung Cheong from the eBay Express team. We’re getting closer to launching eBay Express! As you've probably heard by now, eBay Express will be a new specialty site that delivers a more conventional shopping experience for buyers. Most of the items on eBay Express will be new items at fixed prices.

Since Bill Cobb first announced that eBay Express would be coming this spring (read A Message from Bill Cobb posted in January), the eBay Express team has been gathering input from members. I'd like to update you on a few points that answer some of the top questions we've received.

Support for Sellers Using Checkout Redirect
If you currently use Checkout Redirect through eBay's API, you need to also use the new Checkout Integration API to have your listings be eligible for eBay Express (assuming you meet the other seller and item eligibility criteria). Buyers who purchase your items through eBay Express will go through the standard checkout process on eBay Express, instead of your custom process. Of course, if they buy from you on eBay.com, they'll be redirected to your custom checkout process as usual.

For more details, check out this post on our Developers Program blog. If you use a third-party service for your checkout process, please contact them to make sure they'll support this feature when it launches in early April.

Limited Canadian Support on eBay Express
Many Canadian sellers have asked whether they will be able to sell items through eBay Express at launch. You will, under certain conditions. If your item is physically located in and shipped from the United States, and your listing is on eBay.com, it will be eligible (again assuming you meet the other seller and item eligibility criteria).

Opt-Out Preference for eBay Express
eBay Express is designed so that sellers whose items qualify will automatically get this additional exposure by default. For sellers who would rather not receive this exposure, we've added an Opt-Out preference in My eBay. Go to your Selling Preferences within My eBay to remove your listings from eBay Express. If you opt out after eBay Express launches, your listings will disappear within a few hours. Also, you can always choose to opt in again later. (Please note that it may take up to 2 weeks for your items to appear in eBay Express after you have opted back in.)

To learn more about the categories that will be supported on eBay Express at launch, please refer to our earlier announcement. Also, as you prepare your listings for inclusion, make sure to check out our seller checklist here and review our updated FAQs.

Sincerely,

Chung Cheong
eBay Express Team


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***Reviews & Guides: Links On Pre-filled Item Pages and In Search***

March 22, 2006 | 05:21PM PST/PT

Ryan Spoon
Hi everyone, I'm Ryan Spoon, and I work on Reviews & Guides. In case you've never used Reviews & Guides, this is an area on eBay where you can write reviews on certain products, or create informational how-to guides on just about any topic.

Since their launch last September, the reviews and guides you’ve written have been very helpful to buyers doing research before they buy! And for sellers, they've helped you showcase your expertise and get some extra exposure for your listings and eBay Stores.

We're now making a few enhancements to Reviews & Guides to make them more visible to buyers looking for particular items. These include:

Product Ratings on Item Pages
When you list an item with our Pre-Filled Item Information feature, your listing is populated with basic, standard information about that item (such as Author and Publisher if you're listing a book). Starting this week, we'll also include two new pieces of information beneath this area: an "Average Rating" bar showing how other members rated that product, plus a "See Reviews" link that lets the buyer easily read what other members thought of it.

If you don't want this extra information to appear on your listings, you'll be able to opt out through the "Show product ratings on your listings, if available" option within your Seller Preferences in My eBay.

Coming in April -- Member Guides in Search
In mid-April, we'll be giving Reviews & Guides a huge boost by including them in search results! Up to four relevant member-written Guides that have been voted as helpful will be included in a "Related Guides" box on the left-hand side of the page when you search for an item. These will be in addition to any of the eBay-provided Guides that we display today.

We appreciate the Community support we've seen for Reviews & Guides, and we want to encourage you to keep on sharing with others through this area. For more details about Reviews & Guides, see our information page.

Sincerely,

Ryan Spoon
Reviews & Guides


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***Limited Test: Providing More Information in Bidding/Buying Process***

March 22, 2006 | 04:17PM PST/PT

Scott Loper
Hi everyone, I'm Scott Loper with eBay's Buyer Product team. My team looks for ways to make it easier for buyers to use the site, especially when they go to place a bid or make a purchase.

We're running a limited test
In the next few days, we're going to start displaying a few enhancements to a small group of users to test their effectiveness. A small, random percentage of buyers will start seeing some of these changes to the bidding/buying process:

  • The seller's Gallery photo – If the seller chose to use Gallery, the picture will be displayed when the buyer goes to confirm their bid.

  • Average Selling Price for Items with Pre-Filled Item Information — We'll display the average selling price for that item when the buyer’s bid is significantly below the average. This will only be included on items where the seller’s listing was created using Pre-Filled Item Information. (Items listed with the same Pre-Filled Item Information are close or identical products and can be compared to determine a reasonably accurate average price.)

  • More education about bidding – We're putting more education on the "Place Bid" page, including a graphic demonstrating how the bidding system works.

  • Warnings to prevent accidental Buy It Nows – Buyers sometimes purchase multiple items accidentally by hitting Buy It Now more than once. This warning will prompt them after they've bought the first item to make sure they really want to buy another.

The data from this test will help us plan how to proceed, and we'll keep you updated on any permanent changes we may decide to make.

Sincerely,

Scott Loper
Buyer Product Team


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***More Flexibility For Revising and Resending Invoices***

March 22, 2006 | 02:29PM PST/PT


Currently, sellers cannot revise or resend an invoice once their buyer has completed checkout and selected a payment method other than PayPal. To make the invoicing process more convenient, in the next few days a change will be made so sellers can revise or resend in these situations.

This should be especially helpful when your buyer completes checkout for one item, and then decides they want to make more purchases from you. You'll soon be able to revise your original invoice to include the new purchases. Your buyer will then be able to go through Checkout again to pay for everything at once.


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***eBay Radio: Call In Today at 11:00 PT***

March 21, 2006 | 08:55AM PST/PT

Jim Jim "Griff" Griffith

Call in to eBay Radio today, March 21, with your host Jim "Griff" Griffith, Dean of eBay University, live from 11:00am to 1:00pm PT. Guests this week include:

        • Darlene Clementz and Artemisa Saucedo from eBay Stores Marketing. They'll talk about the new eBay Stores enhancements that launched last week, and share news about the Best in Stores Contest.
        • Lori Pretzer, Category Manager for Home & Garden, and Maria Aviles, Co-Host of "Real Moms, Real Stories, Real Savvy," who will talk about the eBay and Real Savvy Mom's Baby Dream Room Contest.
        • Greg Isaacs, Director of the eBay Developers Program, and Steve Yeich, CEO of HostedSupport.com, who will discuss their product called ezSupport.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. And don't forget to tune in to our "Ask Griff" edition of eBay Radio on Sunday from 3:00pm to 5:00pm PT.

Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.


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***RSS Technology Expanded to Search***

March 20, 2006 | 09:13AM PST/PT


Arturo Zacarias
Arturo Zacarias

Hi, it's Arturo Zacarias again, from the New Technologies team. In November I let you know about the latest expansion of eBay's RSS ( ) offerings.

Members can already use RSS to keep an eye on the Announcement Board, the eBay Discussion Boards, or listings from specific eBay Stores. This week we're adding RSS support to our eBay Search pages. With this enhancement you can create a custom RSS feed that will deliver the results of your eBay Search to you via any RSS reader. Since we are integrating the RSS support with our Advanced Search pages, you'll have complete control over how you narrow down your search.

To subscribe to a RSS feed, you'll need an RSS reader or aggregator to gather and view the updates. Several free and commercial RSS readers are available, and some examples can be seen here (provided by dmoz.org). Once you have an RSS reader, simply go to the bottom of any RSS-enabled page you are interested in, click on the RSS button, copy the URL from the page that opens, and paste it into your reader to display the content in RSS.

We're working to add RSS to other areas as well in the coming months, so stay tuned.

Sincerely,

Arturo Zacarias
Senior Product Manager, New Technologies


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***eBay Radio: Call In Today at 3:00pm PT***

March 19, 2006 | 07:46AM PST/PT

Jim Jim "Griff" Griffith

Call in to eBay Radio today, March 19, from 3:00pm to 5:00pm PT for the "Ask Griff" eBay Radio Sunday Show with your host Jim "Griff" Griffith, Dean of eBay University. This two-hour Sunday edition of eBay Radio is dedicated entirely to your calls! Call in during the show toll-free at 888-327-0061 or 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff, ask a question or just share your voice with the rest of the eBay Community.

If you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.


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***Upcoming Workshops: Using the New SYI Form and Writing Effective Titles***

March 17, 2006 | 02:11PM PST/PT

We would like to invite you to attend the following workshops:

The Benefits of Using the New Sell Your Item (SYI) Form
This workshop will be held on Monday, March 20th from 09:00 PT to 10:00 PT. A new SYI form is coming and we want to get your feedback. The new SYI form is shorter and more efficient for both new and experienced sellers, with new features like personalized tips, the ability to save a draft and a listing preview section. Join us to walk through these new features and more. In preparation for this workshop, give the new SYI form a try.

How to Build a Product Line that Will Keep Your Customers Coming Back Time & Time Again
This workshop will be held on Tuesday, March 21st from 11:00 PT to 12:00 PT. Please join Lisa Suttora, Founder and CEO of Certified Service Provider WhatDoISell.com, in a discussion on how to build a product line that will bring customers back to your eBay store time and time again to purchase more. Learn how to use Power of 10 Product Sourcing™ to drive repeat business and expand your sales.

eBay Marketplace Research: Building an Effective Title
This workshop will be held on Thursday, March 23rd from 14:00 PT to 15:00 PT. An effective title not only informs buyers about what you are selling, but will also draw in buyers who search for specific products and do not browse the items available within a category. During this workshop, we will learn to write more effective titles by looking at buyer behavior and top sellers' strategies. Attend the workshop and learn how eBay Marketplace Research can help you grow your business.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

  • Click on Community at the top of almost any eBay page
  • Click on "Discussion Boards" in the "Connect" Section
  • Click on "Workshops" underneath the category-specific boards on the right-hand side of the page
  • This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshop Calendar.

Want timely reminders about workshops?
To make sure you never miss an important workshop topics, sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held. To sign up for the Workshops Information Group, please click here.

You can also find out about other Community events by visiting the Community Calendar.

We look forward to seeing you there!

 


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***Updated: eBay Stores Enhancements: Category Expansion and Custom Listing Frame***

March 17, 2006 | 09:39AM PST/PT

Ryan Dieckmann

Ryan Dieckmann
Hi everyone, this is Ryan Dieckmann again. I'm pleased to let you know that the Store categories expansion and Custom Listing Frame described in my original announcement below are available. You can now create up to 300 Store categories or add your own branding to your listings via the new Custom Listing Frame through Manage My Store.

For more information about Store categories and the Custom Listing Frame, please click here.

Custom Categories Supported in Blackthorne (Not Seller's Assistant)
As announced, eBay will be retiring Seller's Assistant in mid-May. For this reason, the Store categories expansion feature is not available from the Seller's Assistant tool.

Sellers are able to create these categories with Blackthorne, however, the tool that replaces Seller's Assistant. Blackthorne is available, so if you use Seller's Assistant, I strongly recommend that you switch now. Plus if you migrate over this month, you'll get one month of Blackthorne for free! For more details, please see the recent Blackthorne announcement.

Sincerely,

Ryan Dieckmann
eBay Stores



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***Original: eBay Stores Enhancements: Category Expansion and Custom Listing Frame***

March 06, 2006 | 02:13PM PST/PT

Ryan Dieckmann

Ryan Dieckmann
Hi everyone, I'm Ryan Dieckmann, Manager of eBay Stores, and I want to provide you with an update to two exciting developments for eBay Stores.

Up to 300 Custom Stores Categories
In Bill Cobb's letter in January, he mentioned that this year we would be expanding our Stores category navigation to enable sellers to create up to 300 custom categories with up to three levels of categories and sub-categories. We're planning to make this available within the next few weeks.

As an eBay Store owner, how you set up your categories is totally up to you. For example, you could use your 300 categories to create all top-level categories, or you could create two or three levels of categories (e.g. 30 top-level categories with 5 subcategories each). This category expansion will allow you to create an extensive category structure that is tailored tfor the items you sell and how buyers browse for your products.

New Custom Listing Frame That Highlights Your Category Structure
Currently, the Custom Listing Header gives Stores sellers the ability to automatically display a special version of their eBay Store header at the top of all their item descriptions. Very soon, Store sellers will also be able to include most of their Store category navigation (essentially, the links on the left-hand side of your Store) as well.

The combined options for displaying your Store header and category navigation in item descriptions will be called the Custom Listing Frame. Sellers will be able to "frame" their listing description with content and branding from their Store. The Custom Listing Frame will be a simple, effective way for sellers to help buyers discover the full range of items available.

Sellers will be able to add this new navigation to their existing Custom Listing Header display in just a few clicks through Manage My Store.

We're excited about these new features, and we hope you are, too. I'll be back with more information as we get closer to launch.

Sincerely,

Ryan Dieckmann
eBay Stores


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***Access Your Favorite Searches Easily from the eBay Home Page***

March 16, 2006 | 02:26PM PST/PT


In case you are not familiar with this feature, Favorites allows members to save searches, sellers, and categories as ‘favorites' in My eBay.

Soon you will be able to access your three most recently added Favorite Searches directly from the home page. If you do not wish to see your Favorites, you can disable this functionality under the preferences section of My eBay. (This module will replace the existing Favorites navigation on the bottom of the home page.)


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***Item Specifics Updates in Passenger Vehicles***

March 16, 2006 | 09:59AM PST/PT


In the next few weeks we will be updating a number of the Item Specifics within the Passenger Vehicle category on eBay Motors. Item Specifics that will be added or updated include:

  • Number of Doors
  • Interior Color
  • Number of Cylinders
  • Transmission
  • Vehicle Warranty
  • Vehicle Title and Condition
  • Fuel Type

If you list items manually through an eBay seller tool (e.g. Sell Your Item form, Turbo Lister) or the eBay API, the updated Item Specifics will be available in the next few weeks. If you utilize a 3rd party listing service (e.g., Andale, Marketworks, etc.), please contact them to verify that they will update their Item Specifics in the Passenger Vehicle category.

For general information about Item Specifics and how to use them, please visit the Item Specifics overview page.

We have also started a thread on the eBay Motors discussion board to provide more detail about the upcoming changes. To access the discussion board thread please click here .


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***Best Offer Expansion for Jewelry & Watches Categories***

March 15, 2006 | 12:04PM PST/PT

Erik Rannala
Hi, this is Erik Rannala again, and I'm back with some more news about Best Offer. As a refresher, sellers can use the Best Offer feature to receive purchase offers from buyers, and then decide whether to accept or decline them.

You might recall that we recently made a few improvements to our Best Offer feature for Fixed Price listings on eBay Motors. In the next few days, we’re also going to expand the ways sellers can use Best Offer in the Jewelry and Watches categories. We want to see whether buyers and sellers find some of the expanded capabilities valuable in categories outside of eBay Motors. If so, we’ll look into extending them to other categories across the site. These expanded capabilities include:

Increased Number of Offers - Buyers in these categories will be able to make up to 3 offers per item (increased from one), making it easier to negotiate a price acceptable to both parties.

Counter-Offer – Sellers can respond directly to a Best Offer by either accepting the offer or by making a counter-offer.

Auto Decline Feature – Sellers can set a minimum Best Offer price that they will consider. All offers below that price will be declined automatically.

To learn more about Best Offer, please see our information page.

Sincerely,

Erik Rannala
Senior Manager, eBay Product Marketing


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***10¢ Fixed Price Listing Day Tomorrow, March 15th***

March 14, 2006 | 05:00PM PST/PT


As a special offer to our sellers, we are pleased to announce a one-day promotion for www.ebay.com, www.ebay.ca and www.ebaymotors.com (for non-vehicles listings), where the insertion fees for Fixed Price listings will be 10¢!

The promotion starts on Wednesday, March 15, 2006 at 00:00:01 PT (12:00 AM plus one second) and ends that same day, Wednesday, March 15, 2006 at 23:59:59 PT (11:59 PM plus 59 seconds). Listings which were created prior to March 15, 2006 and scheduled to start during the promotional period will also be eligible for the special promotional rate.

The 10¢ Fixed Price Sale will not apply to eBay Motors vehicles, International, Live Auction, Professional Services, Real Estate/Ad Format, and Store Inventory listings. Also, the following Business & Industrial categories are excluded from this promotion: tractors & farm machinery (category #91952), heavy equipment (25249), concession trailers, carts (67145), imaging and aesthetics equipment (92035), forklifts and other lifts (97185), manufacturing equipment (92080), metalworking equipment (92082), and commercial printing presses (26247). Please click here for more details.

For full promotion details, please click here.

We hope you enjoy the one-day 10¢ Fixed Price Insertion Fee Sale!


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***Updated: Category Updates Now Available***

March 14, 2006 | 02:51PM PST/PT


The category updates outlined in the announcement below have now been introduced to the site.

We appreciate your input on how we can make categories better for everyone. You may submit categories suggestions here.

Thanks again to all our members who contribute to these trade-enhancing changes!

 


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***Original: Coming Soon: Category Updates***

March 07, 2006 | 01:02PM PST/PT


The category structure will be updated in mid-March based on feedback received from the eBay Community and from experts in the affected fields. You may provide category structure feedback at any time by clicking here.

A complete list of the new category structure can be found on Seller Central here.

Updated categories:

CLOTHING, SHOES & ACCESSORIES
Check out changes under Vintage.

CONSUMER ELECTRONICS
Look for iPod Nano, 1GB (240 songs) under MP3 Players & Accessories.

SPORTING GOODS
Check out a change under Skiing & Snowboarding.

As always, you can move your item to another category by revising your listing here as long as it has not received a bid and there are more than 12 hours left in the listing.

We appreciate your input on how we can make categories better for everyone. You may submit categories suggestions here.

Thanks again to all our members who contributed to these changes!


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***eBay Radio: Call In Today at 11:00 PT***

March 14, 2006 | 09:09AM PST/PT

Jim Jim "Griff" Griffith

Call in to eBay Radio today, March 14, with your host Jim "Griff" Griffith, Dean of eBay University, live from 11:00am to 1:00pm PT. Guests this week include:

        • Chris Malta, Product Souring Editor, and Attorney Harry B. Ray, who will discuss how buying groups work.
        • Garrett Sutton of the Sutton Law Center, who will be joined by CPA Jim Reed to discuss how incorporating can actually save you money while protecting your assets.
        • Sam Shearer, Managing Director of Ortery Technologies, to talk about how their Photosimile technology can help eBay Sellers with their photography requirements.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. And don't forget to tune in to our "Ask Griff" edition of eBay Radio on Sunday from 3:00pm to 5:00pm PT.

Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.


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***eBay Radio: Call In Today at 3:00pm PT***

March 12, 2006 | 10:45AM PST/PT

Jim Jim "Griff" Griffith

Call in to eBay Radio today, March 12, from 3:00pm to 5:00pm PT for the "Ask Griff" eBay Radio Sunday Show with your host Jim "Griff" Griffith, Dean of eBay University. This two-hour Sunday edition of eBay Radio is dedicated entirely to your calls! Call in during the show toll-free at 888-327-0061 or 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff, ask a question or just share your voice with the rest of the eBay Community.

If you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.


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***Upcoming Workshops: Effective Listing Templates and Titles, and Get Ready for eBay Express***

March 10, 2006 | 02:47PM PST/PT


We would like to invite you to attend the following workshops:

eBay Listing Templates
This workshop will be held on Monday, March 13th from 12:00 PT to 13:00 PT. In this workshop, Debbie Levitt, President of eBay Certified Provider AsWas, will review some of the key elements your listing designs and templates should include (and avoid) to help you generate sales and repeat business. Bring your questions, and also a few of your listing designs - she'll look at and provide feedback on as many as she can.

Create the Most Effective Listing Titles Using Research
This workshop will be held on Thursday, March 16th from 12:00 PT to 13:00 PT. Did you know that the keywords in your listing title are equivalent to the "Location, location, location" mantra of real estate? Sara Taheri and Dave Frey, Brand Managers from eBay Certified Provider Terapeak, will explain how research can assist you in selecting keywords that can increase your sales and sell-through rate.

eBay Express – Get Ready!
This workshop will be held on Friday, March 17th from 11:00 PT to 12:00 PT. As you have now probably heard, eBay Express is launching in April, and this workshop will help you prepare for what promises to be an incredible opportunity for both sellers and buyers. eBay Express will be a new site that offers primarily new items that are available for purchase right away. Members of the team who have been busy planning and building the site will discuss the necessary steps to prepare your listings for Express, and answer any of your questions.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

  • Click on Community at the top of almost any eBay page
  • Click on "Discussion Boards" in the "Connect" Section
  • Click on "Workshops" underneath the category-specific boards on the right-hand side of the page
  • This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshop Calendar.

Want timely reminders about workshops?
To make sure you never miss an important workshop topics, sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held. To sign up for the Workshops Information Group, please click here.

You can also find out about other Community events by visiting the Community Calendar.

We look forward to seeing you there!


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***Coming Soon: Item Condition Expansion within Books Category***

March 10, 2006 | 10:46AM PST/PT


In the next week we will be adding Item Condition to the following sub-categories within Books:

  • Accessories
  • Catalogs
  • Other

Sellers will be able to choose between “new” and “used.”  Item Condition is an important piece of information for buyers, and we've found that listings with specified conditions are more likely to sell.  Additionally, to be eligible for inclusion in eBay Express, items in these Books categories will need to have a specified Item Condition.

If you list items manually through an eBay seller tool (e.g. Sell Your Item form, Turbo Lister) or the eBay API, the updated Item Specifics will be available in the next week. If you utilize a 3rd party listing service (e.g., Andale, Marketworks, etc.), please contact them to verify that they will update their Item Specifics in the Books category.

To learn more about Item Condition, please click here.

To learn more about eBay Express, please see our information page.


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***Updated: Transcript and Audio Archive from February’s Town Hall Now Available***

March 09, 2006 | 04:57PM PST/PT


The transcript and audio archive from February's Town Hall event are now available. Check out Bill Cobb, President of eBay North America, as he answers questions about Trust & Safety with Rob Chesnut, Senior Vice President of Rules, Trust & Safety, and Matt Halprin, Vice President of Global Policy Management.

Please visit www.ebay.com/townhall to read the transcript or to listen to the audio archive.

Also, remember to save the date on Wednesday, March 29th at 10:00am PT for our next Town Hall event. Bill and his leadership team will answer your questions on a variety of eBay topics. For more information, please see our Town Hall page.


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***Previous update: Reminder - eBay Town Hall Event on Tuesday, February 28th***

February 27, 2006 | 03:42PM PST/PT


Don’t forget to join Bill Cobb, President of eBay North America, and his guests Rob Chesnut, Senior Vice President of Rules, Trust & Safety, and Matt Halprin, Vice President of Global Policy Management, for our Town Hall event on Tuesday, February 28th at 3:00pm PT.

To submit your question and to join the event on February 28th, please see our Town Hall page.


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***Original: Save The Date: Bill Cobb’s Town Hall with Rob Chesnut & Matt Halprin on Tuesday, February 28th***

February 21, 2006 | 01:39PM PST/PT


Bill Cobb
Bill Cobb

Hi everyone...this is Bill Cobb, President of eBay North America. I’m here to invite you to our next Town Hall event on Tuesday, February 28th from 3:00-4:00 pm PT.

I know that Trust & Safety is an important subject to all of you, so I’ve asked two key members of eBay’s Trust & Safety team to join me this month. Rob Chesnut, Senior Vice President of Rules, Trust & Safety, is a veteran to the Town Hall forum, and we’re happy to have him back as my guest. He will be joined by Matt Halprin, Vice President of Global Policy Management. Rob and Matt will be able to talk about eBay’s Trust & Safety priorities and answer your questions.

To submit your Trust & Safety question, visit our Town Hall page at www.ebay.com/townhall. We will also answer questions you submit to us live during the event.

You can listen to the audio of this Town Hall through Windows Media Player or through Real Player. Details on how to download and install the latest versions of both of these are available on our Town Hall page.

I hope you’ll join us on the 28th!

Sincerely,

Bill Cobb
President, eBay North America


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***eBay University - Coming to Birmingham, AL on Saturday, March 18th***

March 08, 2006 | 10:51AM PST/PT


eBay University is coming to Birmingham, AL on Saturday, March 18th. Don’t miss your opportunity to learn all about selling on eBay from the experts - right in your hometown. Choose from one of the 2 courses below to get started selling or increase your sales.

Attend the Selling Basics course if you’re just getting started and learn about:

  • Basic selling techniques
  • How to create listings
  • How to accept online payments with PayPal, and more.

Attend Beyond the Basics of Selling to take your sales to the next level and learn:

  • Advanced selling techniques
  • How to market your eBay listings
  • What selling tools will save you time and increase sales, and more.

Register online before 11:59pm PT on March 17th and bring a friend for free!

Event Details
March 18th, 2006
Sheraton Birmingham
2101 Richard Arrington, Jr. Blvd.
Birmingham, AL 35203


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***Want It Now Information in My eBay***

March 07, 2006 | 02:54PM PST/PT

Susan Kim
Susan Kim

Hi everyone, this is Susan Kim again. I have another new exciting improvement we're making soon to Want It Now. In case you're not familiar with it, Want It Now (also known as WIN) is our specialty area where buyers can tell sellers what items they’re looking for.

And in the next few days, you'll be able to manage all of your WIN post activity directly in My eBay!

See Responses and Renew WIN Posts from My eBay
We know My eBay is the hub for all your important eBay information, so we're adding space for all your WIN-related activities. You'll find a new Want It Now section within My eBay where you can check out all your posts and their responses. Plus, you can see which of your posts have expired, and easily renew them if you wish.

To learn more about Want It Now, including this new addition, check out our information page.

Sincerely,

Susan Kim
Product Marketing


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***eBay Radio: Call In Today at 11:00 PT***

March 07, 2006 | 09:29AM PST/PT

Jim Jim "Griff" Griffith

Call in to eBay Radio today, March 7, with your host Jim "Griff" Griffith, Dean of eBay University, live from 11:00am to 1:00pm PT. Guests this week include:

        • Tim Woda, Director of Community Development for BuySafe Services, who will discuss how they can help buyers purchase with confidence.
        • Dan Burkhart, eBay’s Director of Internet Marketing, with an update on Reviews & Guides.
        • Colin Rule, eBay's Dispute Resolution Specialist and eBay Radio's "Mr. Manners and Etiquette," who will cover the Unpaid Item process and how to cancel a transaction by mutual agreement.

And as always we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. And don't forget to tune in to our "Ask Griff" edition of eBay Radio on Sunday from 3:00pm to 5:00pm PT.

Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.


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***Early Access Version of the New Sell Your Item Form Being Updated, Currently Unavailable***

March 06, 2006 | 06:21PM PST/PT

David Wygant
David Wygant

Hi everyone...this is David Wygant, Product Marketing Manager for the new Sell Your Item form. Thank you to all the sellers who have tried the Early Access version of the new Sell Your Item (SYI) Form. As you probably know, our goal with the new version is to make it shorter and easier to use, and we’ve received some great feedback so far.

This week we are going to update the new SYI with more features and improvements. Highlights include:

  • Incorporating the Sell Similar and Relist processes in the new form
  • Adding nine fonts and 120 colors for you to create eye-catching descriptions
  • Improving the speed and performance of the form.

New Sell Your Item Form to be Unavailable During Update
In order to update the form, the Early Access version will be unavailable for about a week. In the meantime, please use the regular Sell Your Item form to list your items.

Once the new form is available again next week, we hope you'll try it and give us your feedback and comments. You'll be able to find the link again after clicking on Sell at the top of almost any eBay page.

Sincerely,

David Wygant
Manager, eBay Product Marketing


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***Updated: Layout Changes to the Top of the Item Page Available Soon***

March 06, 2006 | 05:34PM PST/PT


We are currently in the process of introducing the layout changes described in the announcement below to the site. Over the next few days, you may notice the new layout appearing intermittently until the rollout is complete.

To see a screenshot of the new item page layout, please click here.


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***Original: Coming Soon: Layout Changes to the Top of the Item Page***

February 27, 2006 | 03:42PM PST/PT

Scott Loper
Elliot Shmukler
Hi everyone, this is Scott Loper and Elliot Shmukler from eBay's Product Team. We’ve done a lot of buyer research over the past year, and one of the things we learned is that newer members have some difficulty finding the most important information on the item page. Basically, we need to better organize some of the information at the top of the item page (the section above the item description).

Here's a rundown of what you'll see in the next few weeks:

"Meet The Seller” Section - We’re renaming the Seller Information area on the item page to "Meet The Seller." Most of the information will remain the same, except for a few visual changes to make it easier to read.

New "Buy Safely" area - Directly below Meet The Seller will be a Buy Safely section. Buyers expect to find trust-related information in one place, so here we'll list the seller's feedback information, any applicable protection programs (such as whether the listing qualifies for PayPal Buyer Protection), and the seller's return policy, if specified.

Shipping Information Higher on the Page - To make it easier to quickly determine the total cost of the item, we're moving the shipping information up on the page, closer to the current item price.

Relocated Links - The Watch This Item and Email to a Friend links will be moved into the center of the "blue" section. They’ll still work exactly as they do today – they're just in a different location.

Show/Hide Additional Listing Details - Additional listing details, such as the Starting Time and Duration, have been moved underneath the Watch This Item and Email to a Friend links. These will be hidden by default, but you can easily choose to display them if you wish. Plus, your choice will be "sticky," meaning that these will display (or stay hidden) as you move from item to item.

View the Changes in Advance
To become familiar with the new page layout, we encourage you to check out this screenshot so you can see exactly how it will look.

Sincerely,

Elliot Shmukler and Scott Loper
eBay Buyer Product Team


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***Upcoming Workshops: Policy Enforcement, Tax Strategies, and Seller's Assistant Migration***

March 03, 2006 | 04:13PM PST/PT


We would like to invite you to attend the following workshops:

Policy Management Workshop: Enforcing Policy Violation Consequences & Mitigation
This workshop will be held on Tuesday, March 7th from 16:00 PT to 17:00 PT. While we know that the vast majority of sellers on eBay don't intentionally violate our listing policies, our policy management team recently added some additional consequences for those sellers who do. These range from restricting the violator's ability to list to retaining listing fees for repeat violators. Read more in the January letter from Matt Halprin, VP of Global Marketplace Policy Management. Join the Policy Management team for this workshop as they answer your questions about these new consequences for policy violation.

Last Minute Tax Strategies
This workshop will be held on Wednesday, March 8th from 10:00 PT to 11:00 PT. In a previous workshop, best-selling author and CPA Diane Kennedy discussed how you can set up expense accounts to track your expenses and take as many business deductions as possible. But first, you need to know what a business deduction is. In this workshop Diane will cover various business deductions, from those that are obvious and straightforward, to those that are less obvious but no less important.

Transitioning from Seller's Assistant Basic to Blackthorne Basic
This workshop will be held on Thursday, March 9th from 13:00 PT to 14:00 PT. If you're using eBay's Seller's Assistant Basic, join us for this workshop geared towards helping you move your sales and management processes to the newest seller tool: Blackthorne Basic. Blackthorne Basic will replace Seller's Assistant Basic in May, so take advantage of this interactive workshop to ask questions and get answers directly from the Blackthorne team. John Slocum, Founder of Blackthorne Software, will discuss the steps for transferring your data over and walk you through the key features of this new seller tool.

Transitioning from Seller's Assistant Pro to Blackthorne Pro
This workshop will be held on Friday, March 10th from 13:00 PT to 14:00 PT. This workshop is the same as Thursday's, but for users of Seller's Assistant Pro (instead of Seller's Assistant Basic). Blackthorne Pro will replace Seller's Assistant Pro in May, so plan ahead so that you're familiar with the helpful new inventory management and multi-user features. Join John Slocum, founder of Blackthorne Software, and his team to find out how to transfer your data over and learn how to use key new features so you're up and running in no time.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

  • Click on Community at the top of almost any eBay page
  • Click on "Discussion Boards" in the "Connect" Section
  • Click on "Workshops" underneath the category-specific boards on the right-hand side of the page
  • This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshop Calendar.

Want timely reminders about workshops?
To make sure you never miss an important workshop topics, sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held. To sign up for the Workshops Information Group, please click here.

You can also find out about other Community events by visiting the Community Calendar.

We look forward to seeing you there!


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***Coming Soon: Helpfulness Ratings for the Answer Center***

March 03, 2006 | 01:22PM PST/PT

Rachel Makool
Rachel Makool

Hi everyone. In the next few days we're going to make some improvements to the Answer Center, one of our member-to-member help areas. In case you've never visited, you can get to the Answer Center from the Community Hub (click “Community” from the navigation bar at the top of any eBay page).

The Answer Center is a place where buyers and sellers can get quick answers to their questions from other more experienced members. To make this area even more useful, next week we're adding a rating system in the Answer Center to make it easier to find the most helpful content.

Give a “Yes” or “No” helpfulness vote
For each answer provided by other members, you’ll be able to vote "Yes" or "No" to indicate whether it was helpful. The results will be shown to the right of each answer (for example, "4 of 5 members found this answer helpful").

Sorting by helpfulness
You'll also be able to search by keyword for information about a certain topic, and sort the results by the ratings so the most helpful answers are at the top.

Launch Plan: Answer Center Unavailable Monday Evening on 3/6 to Tuesday Morning 3/7
In order to add these ratings, the Answer Center will be unavailable from mid-afternoon PT on Monday, March 6th through the early morning on Tuesday, March 7th.

The Answer Center is a great place to get help and advice from some of your most knowledgeable colleagues. To visit, please click here.

Sincerely,

Rachel Makool
Director, Community Development


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***Reminder: eBay Seller's Assistant to Retire in 60 days***

March 02, 2006 | 04:50PM PST/PT

John Slocum
John Slocum

Hi… This is John Slocum from the eBay Blackthorne team. As I mentioned in my earlier announcement, starting Friday, May 12, 2006, eBay will no longer support Seller's Assistant products. I'm here to remind you again to migrate from Seller's Assistant products to the new and improved Blackthorne products as early as possible.

Helpful resources to help you migrate to Blackthorne
To assist our sellers with the migration, we've put together a migration details page containing a variety of information and resources, including short quick start guides, to help make your transition from Seller's Assistant to Blackthorne smoother.

In addition, we're conducting more online workshops this month, to walk you through the transition:

Special offer: one month of Blackthorne—at no charge!
As an extra incentive this month, we're offering Seller's Assistant subscribers one month of Blackthorne at no charge. If you've subscribed to Seller's Assistant Basic and/or Seller's Assistant Pro on or before October 1, 2005, and have maintained active subscriptions since then, just submit 25 or more listings using Blackthorne Basic and/or Blackthorne Pro in March 2006. You will receive a credit for one month's Blackthorne subscription fees. For more details, please visit the Blackthorne Special Offer page.

Sincerely,
John Slocum
Founder, eBay Blackthorne


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***eBay Express – Supported Categories and Item Condition Details***

March 02, 2006 | 03:54PM PST/PT

Adam Nash
Hi...this is Adam Nash from the eBay Express Team. As Bill Cobb mentioned in January, eBay Express will be a new shopping experience designed to meet the needs of today's busiest shoppers, and we're extremely excited about the enthusiasm its upcoming launch has generated.

Many of the categories on eBay.com will be available on eBay Express at launch, but not all of them. We've also stated in earlier messages that Item Condition will be a listing requirement for your item to appear on eBay Express. This is true for many, but not all, categories that will appear. I want to clarify these points below:

  • There are categories where standard Item Condition values like New, Used or Refurbished are not applicable since the condition of the item can vary significantly. An example is a category such as Roman Antiquities. In these cases, Item Condition will not be introduced into these categories prior to the launch of eBay Express, and these categories will not be included in eBay Express at launch.

  • There are also categories where Item Condition is not relevant for a product. Here an example would be a category such as Tickets. In these cases, Item Condition will not be introduced in these categories but these items will be included within eBay Express at launch.

To provide more information about which categories will and will not be included in eBay Express at launch, we've put together two different lists:

Click here to see which categories will not included at launch.

Click here to see categories that will be included at launch.

As you'll notice, the Collectibles categories make up a large share of these categories. We have started a thread on the Collectibles discussion board to provide further information about which categories in Collectibles will and will not be included in eBay Express at launch, and whether Item Condition will be available.

Sincerely,

Adam Nash
eBay Express


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***Enter the 2006 Best In Stores Contest to Win $1,500 or a Trip to eBay Live!***

March 01, 2006 | 04:50PM PST/PT

Artemisa Saucedo
Hi everyone. My name is Artemisa Saucedo, and I'm part of the eBay Stores Marketing team. I'm pleased to announce that, due to popular demand, this month we’re hosting the 3rd annual Best In Stores Contest!

Do you think you have the Best Looking eBay Store, the Best Shopping Experience, or the Best Store Marketing? Or do you have a great eBay Stores success story to share?

If you answered 'yes' to any of these questions, I encourage you to register for your chance to be recognized as a Best In Stores winner! You could win $1,500, or a trip to eBay Live! in Las Vegas, as well as bonus Store exposure on the site.

How To Enter the 2006 Best In Stores Contest
First, make sure your eBay Store looks its best. For help on customizing your Store, click here.

Next, register your eBay Store for the contest before March 31st, 2006 by clicking here.

Community Voting Begins in April – Grand Prize Winners Announced in May
eBay will select four finalists in each of four categories:

  1. Best Looking eBay Store
  2. Best Shopping Experience
  3. Best eBay Store Marketing
  4. Best Overall Success Story

Then in April, we'll open up voting to the eBay Community. Members will vote for one Grand Prize winner in each of the first three categories. The winner for the fourth category -- Best Overall Success Story -- will be selected by an internal panel of eBay judges. Finally, in May, we’ll announce the Grand Prize winners. (For complete details see the Official Rules)

Sincerely,

Artemisa Saucedo
Marketing, eBay Stores


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***Revise Your Listings In Bulk***

March 01, 2006 | 04:05PM PST/PT

Michael Maffeo
Hi, I'm Michael Maffeo, a Product Manager focusing on Seller Tools here at eBay. We know that one way we can help sellers save time is by letting you revise several of your listings at once. I'm pleased to let you know that we've now made several changes to our Revise process so that you can update listings in bulk.

For Stores Owners
We've upgraded your current bulk revision tools within My eBay and Selling Manager to include the ability to revise auction-style and Fixed Price listings, in addition to your Store Inventory Format listings. Also, you can now revise your BIN and Reserve prices and add to your descriptions for multiple listings at once, in addition to the fields you could revise before.

For All Other Sellers
Now you can revise multiple listings at the same time right within My eBay. You can make revisions to your start prices, BIN prices, Reserves, and the payment methods you accept, and even add listing upgrades (such as Subtitle or Bold), or the Item Condition to multiple listings at the same time. Revisions can be made on up to 10 listings of any format at once, or up to 200 listings if you are a Selling Manager or Selling Manager Pro subscriber.

To revise multiple listings, go to your My eBay Selling page and use the checkbox next to the listings you want to revise. Then simply hit Edit at the top of the Items I’m Selling section.

Note: In keeping with our revision rules, you may not be able to change certain details if your listing has bids, purchases, or there are fewer than 12 hours left.

For more information about how to revise your listings in bulk, please see our information page.

Sincerely,

Michael Maffeo
Product Manager, Seller Tools


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***A Message From Julian Green: ProStores Enhancements and the eBusiness Boost Challenge***

March 01, 2006 | 03:38PM PST/PT

Julian Green
Julian Green

Hi everyone, I'm Julian Green, Director of ProStores. As you probably know, ProStores is a full-featured ecommerce solution, independent of the eBay marketplace, that helps small to medium businesses sell online through a fully customized web store. And I’m here today to tell you about a couple of exciting things going on for ProStores.

Our New ProStores 6.1 Release
First, we’ve just released ProStores version 6.1. We've made several enhancements that make it even easier for merchants to set up and customize their ProStores web store.

Here are the highlights of our 6.1 release:

  • Dreamweaver Extension – You can now use the leading Macromedia design tool Dreamweaver to help create attractive, professional ProStores site.
  • Design Wizard Checklist and Design Studio Improvements - We've improved the step-by-step design wizard and our more advanced design tool, Design Studio, to help you more easily create your ProStores web site.
  • Improvements to eBay Integration - Merchants who list on eBay from their ProStores web store will now see the correct shipping and insurance information for items purchased through Checkout Redirect.
  • Getting Started Checklist - We’ve created a new set-up guide you can use when you sign into your Store Administration.

For full details about these enhancements, visit www.prostores.com/newfeatures.

Enter Our eBusiness Boost Challenge
Next, I want to tell you about the eBusiness Boost Challenge, a contest that we’re holding in collaboration with Entrepreneur magazine.

Entrepreneur magazine and ProStores are looking for essays from small business owners who want to enter the eBusiness Boost Challenge. In 250 words or less, describe your business, challenges you face as a company, your future vision, and your ultimate business goal. Six winners will be selected to go through a five-month "shape-up" program. A team of experts will provide these winners with business consulting, sales and marketing advice, and ecommerce solutions to help grow revenues and profits.

In addition, each winner will receive a one year subscription to ProStores (which will come with free consultation from a ProStores advisor), media coverage in Entrepreneur magazine and entrepreneur.com, and promotion on the ProStores Web site.

Submit Your Essay to Enter by April 21, 2006
So, are you up to the challenge? Simply send in your essay before April 21, 2006. For more information and to enter, log on to www.prostores.com/ebusinessboost.

Sincerely,

Julian Green
Director, ProStores


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***eBay University - Coming to Chicago, IL on Saturday, March 11th***

March 01, 2006 | 09:36AM PST/PT


eBay University is coming to Chicago, IL on Saturday, March 11th. Don’t miss your opportunity to learn all about selling on eBay from the experts - right in your hometown. Choose from one of the 2 courses below to get started selling or increase your sales.

Attend the Selling Basics course if you’re just getting started and learn about:

  • Basic selling techniques
  • How to create listings
  • How to accept online payments with PayPal, and more.

Attend Beyond the Basics of Selling to take your sales to the next level and learn:

  • Advanced selling techniques
  • How to market your eBay listings
  • What selling tools will save you time and increase sales, and more.

Register online before 11:59pm PT on March 10th and bring a friend for free!

Event Details
March 11th, 2006
Hilton Oak Lawn
9333 South Cicero Avenue
Oak Lawn, IL 60453


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