Did You Get Everything For The Holidays (Except For What You Wanted)? Sell It On eBay!
This workshop will be held on Wednesday, January 4th, from 12:00 PT to 13:00 PT. Join us for this fun and informative workshop to learn how easy it is to sell those holiday gifts you don't want. In this workshop, Certified Solutions Provider Receller will discuss tips and tricks on getting the best prices on your unwanted items, and also how to get great deals on the items you actually do want.

Choosing & Effectively Implementing the Services of an eBay Solutions Provider
This workshop will be held on Friday, January 6th, from 13:00 PT to 14:00 PT. In this workshop, Larry Velman, Senior Integrations Specialist and Systems Analyst at Certified Solution Provider Kyozou, will discuss how to effectively implement the services of a Solutions Provider into your business. You will learn the many ways your business can benefit from the tools offered by eBay Solutions Providers, how to choose a Solutions Provider that best suits the needs of your business, and how to integrate new methods, strategies and processes without the loss of time and money.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Click on Community at the top of almost any eBay page
• Click on "Discussion Boards" in the "Connect" Section
• Click on "Workshops" underneath the category-specific boards on the right-hand side of the page
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshop Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

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Tune in to eBay Radio today, December 27, 2005 with host Griff (Jim Griffith), Dean of eBay University, from 11:00am to 1:00pm PT. Today's show is a "Best of eBay Radio" edition, and Griff will be back live in January.

Don't forget that you can also listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.

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Of course, you don’t have to use Skype to participate in this promotion. But if you haven’t tried it yet, I encourage you to get a free download. Try it with your friends and family to stay in touch over the holidays.

On behalf of everyone at eBay, we hope you’re having a safe, joyous holiday season and we wish you a Happy New Year.

Sincerely,

Bill Cobb
President, eBay North America

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How to be Successful on eBay
This workshop will be held on Tuesday, December 27th, from 11:00 PT to 12:00 PT. Join Certified Solutions Provider Receller for this informative workshop to learn how research will increase your bottom line on eBay. They'll show you how to use eBay research tools to better understand your buyers, gain more bidders and get the best prices.

How to Set Up Your eBay Business From Start to Finish
This workshop will be held on Friday, December 30th, from 11:00 PT to 12:00 PT. Please join Lisa Suttora, Founder and CEO of What Do I Sell.com, as she reviews a step-by-step process explaining licensing, how to establish a business name, and other relevant information on how to establish your eBay business.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Click on Community at the top of almost any eBay page
• Click on "Discussion Boards" in the "Connect" Section
• Click on "Workshops" underneath the category-specific boards on the right-hand side of the page
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshop Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

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Tune in to eBay Radio today, December 20, 2005 with your host Griff (Jim Griffith), Dean of eBay University, live from 11:00am to 1:00pm PT. Guests this week include:

• Greg Isaacs, Director of the eBay Developer Program, who will be showcasing UnwiredBuyer.com.
• Greg Cole, President of Hammertapnow.com, who will share "What's Hot on eBay".
• Jason Miner, Paypal employee and eBay University Lead Instructor, who will host the last PayPal Hour of 2005. If you have a PayPal question, suggestion, or even complaint, this is your opportunity to ask the PayPal expert.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 888-327-0061 (USA) or 001-858-623-0102 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. And don't forget to tune into our new "Ask Griff" edition of eBay Radio on Sunday from 4:00pm to 5:00pm PT.

Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.

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As a special promotion, all callers that get through and speak with Griff live on the air will win a special "You Got the Griff" T-shirt. And if you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.

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Basic RSS Concepts
This workshop will be held on Monday, December 19th, from 10:00 PT to 11:00 PT. Have you noticed the RSS icon at different locations throughout the eBay site, such as on the discussion boards? Do you wonder what an RSS feed is? Join eBay Staff as we review the basic concepts of RSS (sometimes known as "Really Simple Syndication"), what it has to offer, and how it can help you stay informed and become a better buyer and seller.

eBay Research Treasure Hunt
This workshop will be held on Tuesday, December 20th, from 14:00 PT to 15:00 PT. In this workshop, Jen Cano, Director of PR & Marketing for Certified Solution Provider Bright Builder's HammerTap, will discuss the power of eBay research. You’ll learn how to discover which products tend to sell best and yield the highest profit. She'll also discuss how to craft unbeatable listings that can create a bidding frenzy.

Tax Structure for Your eBay Business - Part I
This workshop will be held on Thursday, December 22nd, from 10:00 PT to 11:00 PT. Ever wondered about the income tax and sales tax ramifications of your eBay sales? Then this is the workshop for you! Best-selling author and CPA Diane Kennedy will tell you what you need to do to keep good records, and provide tips on how to keep your taxes under control. This is the first of a series of five monthly workshops Diane will host regarding accounting and tax issues for eBay sellers.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Click on Community at the top of almost any eBay page
• Click on "Discussion Boards" in the "Connect" Section
• Click on "Workshops" underneath the category-specific boards on the right-hand side of the page
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshop Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

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Please note that as before, any pictures already included when a bid is placed or when fewer than 12 hours remain in the listing cannot be edited or removed. You will also be unable to add pictures if both a bid has been placed and fewer than 12 hours remain in the listing. For more information about revisions for active listings, please go to the Revising Your Listing Help page.

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To change an existing account, go to the My Account section within My eBay. From there, go to Personal Information and add your business name by editing your Account Type.

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If you aren’t familiar with the term, a digital item is a product sold in the form of a computer file that a buyer can access online or have delivered electronically via email. For example, the product could be an MP3 file of an original song that you wrote and recorded, or an original fitness video that you made. It’s important to note that these are both examples of items you created yourself. Strict copyright laws prohibit selling digital items for content that you didn’t create yourself or for which you are not a copyright owner. You can learn more about what is and is not allowed by reading our Frequently Asked Questions.

Here are the highlights of the site changes we’re making to support digital items:

• “List as a Digital Item” option in the Sell Your Item form – Selecting this option when you start listing lets us know you’re selling a digital item, so you won’t have to fill out sections that don’t apply (such as “Shipping”). You’ll also see a “Digital Item Delivery” field in SYI, where you can provide delivery information to your buyers (such as how to access the file once they’ve completed their purchase).

• Search filter for digital items in certain categories – Buyers in categories that are more likely to feature digital items (such as Movies and Books) will be able to filter their results to see just the digital items that meet their search criteria.

• Digital Information Box on the item page – On listings for digital items, a new information area will help buyers identify digital items, confirm the file type and learn about any system requirements they will need.

For tips on buying or selling digital items, please visit our Digital Delivered Goods information page and our Frequently Asked Questions. We’ll also be holding a workshop on January 9th, where you can learn more about buying and selling digital items, as well as about the copyright laws that govern them. Stay tuned for more details about the workshop in the coming weeks.

Sincerely,

Mara Holian
eBay Product Marketing

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We also invite you to join us for a couple of special Pinks Day events:

A Pinks Game on the Building an eBay Business Discussion Board
How well do you know the eBay site? eBay Staff will ask questions relating to the areas of eBay they work in, and the first member to answer each question correctly will receive a prize! Visit the Pinks Game thread on the Building an eBay Business discussion board to find out more.

The thread will be open for posting in the morning and the game will continue throughout the day as different staff arrive to ask their questions!

Welcome New Pinks in The Park
Some eBay staff will be posting for the first time, or are still pretty new to posting, so we've created a thread where they can introduce themselves to the Community - and you can introduce yourself to the Pinks! Please stop by, say hello, and tell us about yourself on the Welcome New Pinks thread on The Park Discussion Board.

To find the discussions that staff are taking part in, look for the little "eBay" icon next to a topic title.

To get to the discussion boards, click "Community" at the top of any eBay page, then click "Discussion Boards."

We look forward to seeing you there!

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This offer for eBay Motors vehicles listings lasts for two days only and starts on Thursday, December 15, 2005 at 00:00:01 PT (12:00 AM plus one second) and ends on Friday, December 16, 2005 at 23:59:59 PT (11:59 PM plus 59 seconds).

During the eBay Motors Vehicles Pro Pack Sale:

For auction-style and Fixed Price eBay Motors vehicle listings on the US eBay Motors site, the fee for the eBay Motors Pro Pack upgrade will be $14.98. eBay Motors vehicles include Passenger Vehicles, Motorcycles, Powersports, and Other Vehicles as listed on www.ebaymotors.com. This promotion will not apply to non-vehicles listings, or for International, Live Auction, Professional Services, and Store Inventory listings. Listings on www.ebay.com are also not eligible for this promotion.

Listings created prior to December 15, 2005 and scheduled to start during the promotional period (December 15-16, 2005) will be eligible for the promotional rate. All other fees (transaction service fees, PayPal fees and all other optional listing upgrade fees) will still be charged. A description of optional listing upgrade fees may be found here.

We hope you enjoy the eBay Motors Vehicles Pro Pack Sale!

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Tune in to eBay Radio today, December 13, 2005 with your host Griff (Jim Griffith), Dean of eBay University, live from 11:00 to 13:00 PT. Guests this week include:

• Product Sourcing Editor Chris Malta, with special guest Skip McGrath, who will talk about setting up and running a consignment business on eBay.
• John Bodine, eBay Product Marketing Manager, and Leonard Tancuan, eBay Product Manager, who will show us how eBay Marketplace Research can help your business on eBay.
• Marsha Collier, author and eBay University instructor, who will share tips for sellers on how to promote their eBay business from their off-eBay web site using the Merchant Tool Kit.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 888-327-0061 (USA) or 001-858-623-0102 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.

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In early October we started including publicly-available information about the sender, such as their Feedback score and date of registration, on Contact eBay Member emails. This information appears near the top of the email, and is designed to help you decide whether or not to reply.

In the next week, we’re going to expand this to include additional transaction history information between you and the sender. For example, you will see messages such as “I am bidding on 3 of their items”, and/or “We have traded 10 items” when these situations apply.

As always, if you are concerned about the contents of a Contact eBay Member email, or if the email contains an offer to buy or sell outside of eBay, do not reply to the sender.

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About Me Page Design Basics
This workshop will be held on Monday, December 12th, from 13:00 PT to 14:00 PT. Did you know that every eBay member can have their own personal mini-website on eBay by creating an "About Me" page? Workshop hosts shipscript, *zip and merrygocats will discuss how to attract attention with your About Me page, focusing on basic page layout, use of color and fonts, photo placement, and how to format text to balance the page.

Sell Smarter – Finding the Best Time of Day, Week, and Year to Sell
This workshop will be held on Tuesday, December 13th, from 11:00 PT to 12:00 PT. Dave Popowich and Dave Frey, Brand Managers from eBay Certified Provider Terapeak, will introduce you to a variety of free and paid tools that eBay sellers can use to find out how long to list an item, what time of the day or week to end a listing, and what times of year see big spikes in demand. They will even show you a few cool trends that illustrate the spikes in sales that occur over the holiday season.

Packaging and Shipping Basics
This workshop will be held on Wednesday, December 14th, from 10:00 PT to 11:00 PT. Need help in deciding how to package and ship your eBay items? Not sure which supplies are best to use for your product? Please join Mark Le Vine of Bubblefast in a discussion on what supplies to use, how to get them, and other important information you will need to effectively ship your items.

Understanding & Managing your eBay Business Finances & Taxes
This workshop will be held on Friday, December 16th, from 11:00 PT to 12:00 PT. Greg Harrison, Founder and CTO of Mpire, will be joining us to discuss the importance of understanding financial management and taxes for your eBay business. You’ll learn how to determine your profit & loss for your business, and how to effectively use a chart of accounts, cash register and earnings summary to track your business expenses. He'll also discuss how to prepare information for your 2005 taxes, and how Mpire can make it easy for you.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Click on Community at the top of almost any eBay page
• Click on "Discussion Boards" in the "Connect" Section
• Click on "Workshops" underneath the category-specific boards on the right-hand side of the page
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshop Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

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Last month we launched a change to the feedback system that requires members who have 10 or less feedback to complete a brief tutorial before leaving their first neutral or negative feedback (read the announcement). At that time, I also announced that this month we will begin removing feedback ratings left by buyers who don't respond to the Unpaid Item claim process on eBay. This change is now live.

Beginning today, we will automatically remove feedback ratings left by buyers who do not respond to the Unpaid Item process on eBay. This means the rating (whether positive, neutral or negative) will no longer affect the recipient's feedback score, although the feedback comment itself will remain. An administrative note from eBay will be added to the comment, indicating that the feedback rating was removed because the member did not participate in the Unpaid Item process on eBay. This is a global change and will affect all eBay sites.

The new policy only applies to unpaid item claims filed on or after Monday, December 5th (except for those that were filed on or after December 5th and were closed before the change was fully implemented on December 8th). Eligibility is based on the Unpaid Item filing date, not when the feedback was left.

This change, as well as the other recent enhancements we've made, ensures that the feedback system continues to be a credible measure of trust. To comment on any of the recent changes, please visit the Feedback discussion board and always remember to read the Announcement Board for any future changes we may make to the feedback system.

Sincerely,
Brian Burke
Senior Manager, Marketplace Policy

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Based on our recent brand campaign, these pins are sure to go quickly, so get yours while supplies last. Visit The eBay Shop at www.theebayshop.com.

*This offer excludes collectibles purchases.

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To see the list of search expansions for both eBay Motors and eBay.com, please check out our information page.

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Tune in to eBay Radio today, December 6, 2005 with your host Griff (Jim Griffith), Dean of eBay University, live from 11:00 to 13:00 PT. Guests this week include:

• Monica Chua, a New Seller Marketing Manager with eBay. Monica will discuss how the eBay Seller OnRamp program offers expert consulting and guidance for exisiting and new businesses that want to sell on eBay.
• Leigh Goldstein, Senior Manager for Shipping Product Marketing, with tips on using eBay's Get It Fast feature to find those special items on your holiday shopping list.
• Jennifer Hunt and Matt Lundgaard from PayPal Consumer Protections, who will share tips and advice for utilizing the PayPal Seller Protection progam.
• Lee Mirabal, who continues to add her eBay purchases to the WSRadio green room for our weekly eBay Holiday Shopping Spree. See what Lee bought on her strict budget this week and get advice on searching and buying.

Plus Lee will return later with her usual "The News" segment, and we'll of course have the most important feature on eBay Radio: your calls! Call in during the show at 888-327-0061 (USA) or 001-858-623-0102 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.

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Recent Feedback System Changes
This workshop will be held on Monday, December 5th, from 13:00 to 14:00 PT. We recently announced two changes to the feedback system. As of last month, we started requiring new members (those who have 10 or fewer feedback) to complete a tutorial before leaving neutral or negative feedback. And beginning this month, we will be removing feedback ratings (but not comments) left by buyers who don't participate in the Unpaid Item process for that item. Please join Brian Burke, Senior Marketplace Policy Manager, Amjad Hanif and Jon Logan, Product Managers, and other eBay staff to learn about what these changes to the Feedback system mean, how they work, why we believe these changes are important for the Community, and what other changes are planned. This session will be dedicated entirely to questions and comments about these new Feedback system changes.

Natural Search & Search Engine Optimization
This workshop will be held on Tuesday, December 6th from 11:00 to 12:00 PT. Come learn about search engine traffic and how natural search optimization can help drive more traffic to your listings and eBay Store! eBay Staff will be on hand to discuss natural search and how you can use features such as About Me pages, Reviews & Guides, eBay Stores, and your Item pages to drive search engine success.

Don't Throw It Away...Sell It On eBay!
This workshop will be held on Friday, December 9th, from 09:00 to 10:00 PT. Janelle Elms, eBay University Instructor and corporate auction coach, will provide advice on getting the most money out of your items - whether it's your first or 5000th listing. Join us for this exciting workshop and find out how to beat out the competition.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Click on Community at the top of almost any eBay page
• Click on "Discussion Boards" in the "Connect" Section
• Click on "Workshops" underneath the category-specific boards on the right-hand side of the page
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshop Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

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For more details about Get It Fast please see our original announcement directly below, and visit the Get It Fast information page and Frequently Asked Questions. We’ve also added an updated discussion thread on the Packaging & Shipping discussion board with more information, and invite you to leave your feedback.

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