This will be in our new audio Town Hall format! Previous Town Halls have been text-based discussions in a live chat room. Now members will still use the text-based chat to ask questions, but you’ll be able to hear Bill answer questions from the Community using Windows Media Player. If you don’t already have this program installed on your computer, you can download it here for free.

To attend this Town Hall, or to send your questions to Bill in advance of the event, please visit the Town Hall page by clicking here.

We look forward to your participation!

Regards,
eBay Community Development Team

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	***Original: Audio Town Hall Meeting with Bill Cobb Next Week***
	March 25, 2005 | 04:58PM PST/PT The Community Development team invites you to join us for an online, audio Town Hall meeting with Bill Cobb, President of eBay North America. This event will be held on Thursday, March 31st, from 5:30–6:30pm PST. Bill will be answering questions from a live panel of members who will be in San Jose for Voices, one of eBay’s member input programs. He’ll also be taking questions from the Community submitted before and during the event. This will be in our new audio Town Hall format! Previous Town Halls have been text-based discussions in a live chat room. Now members will still use the text-based chat to ask questions, but you’ll be able to hear Bill answer questions from the Community using Windows Media Player. If you don’t already have this program installed on your computer, you can download it here for free. To attend this Town Hall, or to send your questions to Bill in advance of the event, please visit the Town Hall page by clicking here. We look forward to your participation! Regards, eBay Community Development Team
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	***Original: eBay Motors Vehicles $10 Off Sale with Best Offer***
	March 28, 2005 | 05:00PM PST/PT Try Best Offer on your eBay Motors vehicles listing and we’ll take $10 off the Pro Pack or Featured Plus! listing upgrades! This exclusive offer for eBay Motors vehicles listings lasts for three days only, starting on Tuesday, March 29, 2005 at 00:00:01 PT (12:00 AM plus one second) and ending on Thursday, March 31, 2005 at 23:59:59 PT (11:59 PM plus 59 seconds). During the $10 Off Sale: For Fixed Price vehicles listings on the U.S. eBay Motors site (www.ebaymotors.com) which use Best Offer, the fee for Pro Pack or Featured Plus! will be $10 off the regular price. eBay Motors vehicles include Passenger Vehicles, Motorcycles, Powersports, and Other Vehicles as listed on www.ebaymotors.com. This promotion will not apply to non-vehicles, international, Live Auction, Professional Services, or Store Inventory listings, or listings on www.ebay.com. Credits for this promotional offer will be issued to your account by April 31, 2005. Best Offer allows you to set an asking price and negotiate the price with qualified buyers, helping you sell more vehicles faster - no waiting until the listing ends to know if your price has been met. No Reserve is necessary to use Best Offer. Listings created prior to March 29, 2005 and scheduled to start during the promotional period (March 29–31, 2005) will be eligible for the promotional rate. All other fees (Final Value Fees, PayPal fees and all other optional listing upgrade fees) will still be charged. A description of optional listing upgrade fees may be found by clicking here. Get more information about the $10 Off Sale by clicking here.
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• Erik Rannala, Senior Manager of Product Marketing (eBay North America), who will talk about the new Best Offer feature.
• eBay Radio regular and contributing editor Jason Miner, with The PayPal Hour.
• eBetsy, who will bring us “Around the world on eBay in 80 seconds". eBetsy will be visiting and "reporting" from each of our international sites from now until eBay Live. Learn more about the worldwide eBay with eBetsy!

And of course we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: Your calls! Got a question, comment, or concern? Call in during the show at 888-327-0061 (USA) or 001-858-623-0102 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.

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This promotion starts Tuesday, March 29, 2005 at 00:00:01 PT (12 AM plus 1 second) and ends that same day, Tuesday, March 29, 2005 at 23:59:59 PT (11:59 PM plus 59 seconds).

During the eBay Motors Parts and Accessories 50¢ Insertion Fee sale:

For regular auction-style and Fixed Price Parts and Accessories listings with a starting price above $9.99 on the U.S. Motors site (www.ebaymotors.com), the insertion fee will be capped at $0.50. All insertion fees less than $0.50 will still be charged at the normal rate. For more information about insertion fees during this promotion, please click here. Listings created prior to March 29, 2005 that are scheduled to start during the promotional period (March 29, 2005) will be eligible to receive the promotional rate. The promotional rate does not apply for eBay Motors vehicle listings.

All other fees (such as transaction services fees and all other optional listing upgrade fees) will still be charged. More information about upgrade fees can be found by clicking here. The promotional offer does not apply for listings with a start date prior to March 29, 2005, including those listings revised during the promotional period (March 29, 2005), or for listings created during the promotional period but scheduled to start after March 29, 2005.

We hope you enjoy the eBay Motors Parts & Accessories 50¢ Insertion Fee sale!

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To send email in bulk:
Go to the Sold Listings view, check the box next to the listings for which you want to send a bulk email, and click the Email button.

To print invoices and shipping labels in bulk:
Go to the Sold Listings view, check the box next to the listings for which you want to print invoices or shipping labels, and click the Print button. You can print as many as 500 invoices or labels at one time.

Other existing bulk features that help make Selling Manager an efficient selling tool include the ability to re-list items in bulk and the ability to leave feedback in bulk.

To learn more about Selling Manager and Selling Manager Pro, please click here.

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• US (www.ebay.com)
• Canada (www.ebay.ca)
• eBay Motors (www.ebaymotors.com)

The promotion will start Tuesday, March 29, 2005 at 00:00:01 PT (12:00 AM plus one second) and end on Thursday, March 31, 2005 at 23:59:59 PT (11:59 PM plus 59 seconds).

During the Picture Manager two-week free trial:

First-time Picture Manager subscribers who sign up between March 29-31, 2005 will receive the first 14 days of their Picture Manager subscription for free. Take advantage of this promotion and try Picture Manager for your picture-hosting needs! Fully integrated with the Sell Your Item form, Selling Manager Pro, and now Turbo Lister, Picture Manager is the easiest way to manage, organize and upload your pictures into listings. For full details on this promotion, please click here.

We hope you enjoy the Picture Manager two-week free trial!

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Improvements include:

• Searching by distance – This new feature allows you to search for items within 500, 750, 1000, 1500, and 2000 miles of your ZIP code. Additionally, you can also search for items near a popular city.
• Searching within Motors categories – Expanded search options within the "By eBay Motors Categories" search allows you to search directly within the Passenger Vehicles, Parts & Accessories, Motorcycles, and Powersports categories. You can search on different characteristics including make, model, and year range, and can also refine your search based on other category-specific options such as engine size for Motorcycles.
• Searching for multiple-item listings – A new multiple-item quantity search allows you to search for multiple-quantity listings and also to search for "lots."
• Searching for items from particular sellers – You can now search for items from specific sellers, or to exclude those sellers' items from your searches.

Of course, you'll still be able to search for completed listings, as well as completed listings from Stores. You can also find member information more easily.

To try the new eBay Motors advanced search feature, please click here.

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eBay Shipping Tips and Tools
This workshop will be held on Tuesday, March 29th, from 10:00 PST to 11:00 PST. Learn how to make selling easier with eBay’s Shipping Tools, including label printing through PayPal. eBay's Shipping Team will discuss how you can use eBay’s Shipping Tools to save time on shipping and increase your sales, and will be available to answer your shipping questions.

Importance of Branding and Identity for eBay Sellers
This workshop will be held on Thursday, March 31st from 13:00 to 14:00 PST. In this workshop, Debbie Levitt, President of Certified Service Provider AsWas, will discuss the importance of establishing and strengthening your brand and identity. You’ll learn what builds your brand name on eBay and what factors to consider when marketing yourself.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

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Hi...I’m Simon Rothman, Vice President of eBay Motors. Many of our vehicle buyers have told us they want more pictures on listings of cars, trucks, boats, aircraft, and other vehicles. Each additional picture gives the buyer a better understanding of the vehicle's condition – and more pictures usually result in more sales success for the seller. Our own research supports this benefit for both the buyer and seller.

Based on this information, starting this week we are increasing the number of pictures for eBay Motors vehicle listings that sellers can add with eBay's Picture Services from 12 to 24. Individual picture prices remain at $0.15 each.

We're also pleased to let you know that Vehicle Picture Pack, which includes Supersize and Picture Show (a $1.75 value), will also be increased to 24 pictures – and the price will remain at $2.00. This means that you get up to $5.20 worth of value on this feature for only $2.00.

My team and I hope that this improved picture capability and the Vehicle Picture Pack feature helps sellers in the vehicles categories sell more autos in a cost-effective way.

Regards,

Simon Rothman
Vice President, eBay Motors

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To learn more about the PayPal Preferred Rewards Program, please click here.

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We also encourage you to visit the Clothing, Shoes and Accessories discussion board to meet other members who share your interests. You can get to the board by:

• Clicking on Community at the top of almost any eBay page;
• Clicking on Discussion Boards in the Connect section;
• Clicking on “Clothing, Shoes and Accessories”, which can be found in the Category-Specific Discussion Boards list on the right-hand side.

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Enhancements for Selling Manager Pro only include:

• PayPal fees included in Selling Manager Pro reporting – Subscribers will see PayPal fees included in their Condensed and Expanded Reports. Previously, users had to visit both the PayPal and eBay sites to find out their total costs. Additionally, all listing fees and other charges will be consolidated under "eBay fees" in the Condensed version of the report.

Enhancements for both Selling Manager and Selling Manager Pro include:

• Sales discounts and charges visible in Sales Record – Subscribers will see any sales discounts or charges that a buyer entered during Checkout. Previously, subscribers could not see whether a buyer had applied a discount or extra charge during Checkout.
• Ability to see Unpaid Items for a multi-item order from a specific buyer – Until now, subscribers attempting to issue an Unpaid Item reminder for an order with multiple items would see a view with a list of all their orders eligible for Unpaid Items. Sellers will now see a list of just the items eligible for Unpaid Item reminders from that specific order.

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• Circuit Breakers – a subcategory of the Business & Industrial > Industrial Electrical & Test > Circuit Breakers, Transformers category
• Mills, Milling-Type Machines – a subcategory of the Business & Industrial > Manufacturing & Metalworking > Metalworking Equipment category

For sellers, Item Specifics help make it easier to present a clean, well-organized description that clearly articulates important details that buyers want to see. Using Item Specifics is free and optional. For buyers, Item Specifics improves the ability to find the right item for a given application, and buyers will also be able to search for items using Item Specifics a few weeks later.

Item Specifics will be available for sellers who list items through the Sell Your Item form, Turbo Lister, Seller Assistant, Seller Assistant Pro, or Selling Manager Pro. This may require downloading an update for these eBay seller tools (except Selling Manager Pro). If you utilize a third party listing service (for example, Andale, Marketworks, etc.), please contact them to verify that they will offer the Item Specifics functionality in the above categories.

We have started a thread on the Business & Industrial discussion board to provide more detail about the upcoming changes. To access the thread please click here.

For more information about Item Specifics, please refer to the following:

• Item Specifics Frequently Asked Questions
• Item Specifics Overview
• Item Specifics Product Finder
• Item Specifics Item Page Example
• Item Specifics As a Promotional Tool

If you have any comments or feedback about Item Specifics, please email them to business@ebay.com and they will be considered for future enhancements.

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To try this new feature, simply select a listing upgrade while in the Sell Your Item form and watch your listing change in the Preview Window. For example, if you select Highlight, the Preview Window will show you what your listing would look like with Highlight added. Also, we will be adding Subtitle in the next few days, so you will be able to type a few words in the Subtitle field and see how this additional information would be viewed by buyers looking at your listing.

When you are happy with the appearance of your listing in the Preview Window, complete the rest of the page in SYI and select “Continue” at the bottom of the page. This will add your selected listing upgrades to your final listing.

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If an ended item is eligible for a Second Chance Offer (for example, if there is a high bidder and also a non-winning bidder on your item), a reminder will appear in My eBay. Click the reminder link to see your items eligible for Second Chance Offers in My eBay.

To learn more about Second Chance Offers, please click here.

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For all sellers:

• Set up automatic cross-promotion rules based on eBay categories. For example, you can specify that when a buyer bids on or wins one of your items in the Men’s Shoes category, your items in the Men’s Belts category will be displayed. This is already available for Store Custom Categories.

• Selecting items for cross-promotions will be easier. You can still preview the items that will be promoted, and if you choose to change those items, you will now be able to select all the replacements at once, instead of one at a time.

• Coming in early April, cross-promoted items will display on all relevant closed item pages. This is already available to eBay Store sellers.

For eBay Stores sellers:

• Add rules based on keywords. For example, when buyers view your items in the Pants category with the keyword “brown” in the title, you can promote your items in the Shirts category with the keyword “blue” in the title.

• Promote more items on your listing pages. Now up to twelve items can be displayed in a new scrolling box!

To learn more about cross-promotions, please see our Cross-Promotions Overview.

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Clarifying available actions on the item page
We’ll be simplifying the status area at the top of the closed item page to show the seller’s relevant cross-promoted items, as well as any available actions that the buyer or seller can take. This will help make it clearer for buyers, non-winning bidders, and sellers what to do after a listing closes.

Example: On the item page a buyer will see calls to action such as “Request Total,” “Mark Payment as Sent,” “View Seller’s Other Items,” etc. (Preview the new closed item page and compare it with the current closed item page.)

Updating actions automatically across all relevant pages
When a member takes an action on one page, it will automatically be reflected on all other relevant pages on eBay, such as the item page, Bid History, My eBay, Checkout, etc.

Example: If a buyer marks an item as having been paid in My eBay, the seller’s My eBay will automatically display a “pending” status for that item. (For more details on how the “Mark as Paid” action will work for both buyers and sellers, please see our thread on the My eBay discussion board with FAQs by clicking here.)

Displaying links only for available actions
Links will now display only if the action is available for the transaction. In My eBay, the menu of actions next to most items will be made more visible with the addition of a yellow bubble. (To remove the bubble, click on the “Don’t show me this again” link.)

Example: The Leave Feedback link will only appear to the buyer on the closed item page until the buyer has left feedback for the item.

We hope that these changes will help guide members better through the post-listing process, facilitate easier transactions, and improve communication between buyers and sellers.

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• PowerSeller Kara Gordon, who will share tips for successful eBay selling.
• Garrett Sutton, attorney and author, with tips for selecting and managing your business structure.
• eBetsy, who'll bring us “Around the world on eBay in 80 seconds". eBetsy will be visiting and "reporting" from each of our international sites from now until eBay Live. Learn more about the world wide eBay with eBetsy!

Of course we'll also have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: Your calls! Got a question, comment, or concern? Call in during the show at 888-327-0061 (USA) or 001-858-623-0102 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community. Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.

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• U.S. (www.ebay.com)
• Canada (www.ebay.ca). For more information about this promotion on eBay Canada, click here.
• eBay Motors (www.ebaymotors.com), for non-vehicle listings only.

The promotion will start Tuesday, March 22, 2005 at 00:00:01 PT (12:00 AM plus one second) and end on Wednesday, March 23, 2005 at 23:59:59 PT (11:59 PM plus 59 seconds). Listings created prior to March 22, 2005 and scheduled to start during the promotional period (March 22–23, 2005) will be eligible for the promotional rate. Take advantage of this promotion to add Subtitle to all your listings so you can tell buyers more about your items!

During the 1¢ Subtitle Promotion:

For Auction-style, Fixed Price, Real Estate, Ad Format (for those that will run for less than or equal to 30 days), and Motors non-vehicles listings, the fee for Subtitle will be 1¢. This promotion will not apply to the following types of listings: eBay Motors vehicles, International, Live Auction, Professional Services, and Stores Inventory listings.

All other fees (including Insertion Fees, Final Value Fees and all other optional listing upgrade fees, such as Bold, Border, Buy It Now, Highlight, Gallery Featured, Featured Plus!, Listing Designer, Gift Services, Reserve, extended duration insertion fees, etc.) will still be charged. The promotional rate does not apply to listings which start prior to March 22, 2005 or those listings which are revised during the promotional period. The promotional rate also does not apply to listings created during the promotional period that are scheduled to start after the promotion ends on March 23, 2005.

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For a complete list of features in this release, view the release notes posted on the Turbo Lister Discussion Board.

To download Turbo Lister for the first time, or general information about Turbo Lister, please click here.

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Enter your nomination through April 22, 2005 for one or both of these prestigious awards. For more information about the eBay Developers Program, go to developer.ebay.com.

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