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 June 2012 |
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***Time to meet tracking requirement for US Top-rated program extended by one month*** |
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19 June, 2012 | 11:20
Since we announced updates to the eBay US Top-rated seller criteria in February, many Top-rated sellers have said they need more time to meet the new requirement to upload tracking within handling time on 90% or more of US transactions.
We are extending the time for implementing the tracking upload requirement by one month. We will begin counting tracking for achieving Top-rated status as of June 1 (and not May 1 as originally announced). As a reminder, Canadian sellers who are Top-rated in the US do not need to meet this tracking requirement in order to get their 20% Final Value Fee discount. Those who do not meet the 90% tracking upload requirement will benefit from the greatest average boost for fixed priced listings in Best Match (on eBay.com).
This means that your June 20 seller performance evaluation will not take tracking into consideration when determining Best Match rankings on eBay.com. Instead, we will use the following criteria:
- 0.5% or less low DSRs
- 0.5% or less opened eBay and PayPal Buyer Protection cases
- 0.3% or less seller unresolved eBay and PayPal Buyer Protection cases
- 98% or better Feedback score
- $1,000 annual sales with a minimum of 100 transactions in the last 12 months
- 1-day handling
- 14-day or better returns with a money-back option
eBay remains committed to delivering buyers the best shopping experience. That experience includes confirmation their order has been shipped and receiving tracking information. At the July 20 seller performance evaluation (and in each evaluation after that), to benefit from the maximum boost in search results rankings on eBay.com, you will need to upload tracking within your stated handling time on 90% of US transactions.
- The July evaluation will look at transactions from June 1 to June 30 to determine if you meet the standard.
- The August evaluation will look at the period of June 1 to July 31.
- The September evaluation will look at June 1 to August 31.
- From that point onward, we will look back at the previous three calendar months of transactions to determine your tracking upload rate.
We continue to be impressed by the number of sellers who have already risen to the challenge of the new criteria and now offer the services online buyers expect-including tracking. eBay buyers clearly appreciate it too, as shown by the continued growth of sales for Top-rated sellers. All of the other indicators eBay uses to track buyer satisfaction are also pointing to this progress-due in large part to your quick action and dedication to great service. We thank you and look forward to more sellers achieving Top-rated status in the months ahead.
Sincerely,
Michael Jones
Vice President,
Merchant Development
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***One day only! On June 19, list Auction-style —FREE!*** |
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18 June, 2012 | 19:30
Amazing news! On June 19, all sellers can list Auction-style FREE. Pay zero insertion fees, even for your high-ticket items.
This offer applies to Auction-style listings on eBay Canada, eBay.com, & eBay Motors Parts & Accessories. Most categories are included. This Promotion starts on Tuesday, June 19, 2012, at 00:00:01 ET and will end on Tuesday June 19, at 23:59:59 ET. All existing selling limits (as well as category and item limits) still apply, and may exclude and prevent certain sellers from creating the maximum number of listings-50,000-in this promtion. See terms and condiditions for full details.
Enjoy the savings!
Sincerely,
Michael Jones
Vice President,
Merchant Development
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***Sellers: List Auction-style FREE for 3 days, June 4-6!*** |
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04 June, 2012 | 07:50
Great news! From June 4-6, if you do not have an eBay Stores subscription, you can list Auction-style with Buy It Now FREE - to catch those buyers who need their items fast. Pay zero insertion fees, even for your high-ticket items.
If you already qualify for 50 free monthly Auction-style listings and do not have an eBay Stores subscription, you can take advantage of this offer and still get your 50 free to use for the remainder of the month. This offer applies to listings on www.eBay.ca, eBay Motors Parts & Accessories and www.eBay.com. This Promotion starts on Monday, June 4, 2012 at 00:00:01 ET and will end on Wednesday, June 6, 2012 at 23:59:59 ET. See terms and conditions for full details.
Enjoy the savings!
Sincerely,
Michael Jones
Vice President,
Merchant Development
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Must use Buy It Now and PayPal.
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