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May 2012
***Sellers: Final reminder—key deadlines approaching!***

31 May, 2012 | 15:25

Here's a reminder of fast approaching dates for the 2012 Spring Seller Update, originally announced in February:

  • Changes to the eBay Top-rated seller program coming soon-take action now!
    Important updates to the Top-rated seller program will be coming next month:
    • Maximize your benefits: Canadians with US Top-rated seller status on eBay.com should take action to qualify for additional promotion in main search results on eBay.com by:
      • Offering 1-day handling or better where possible.
      • Offering a 14-day or longer return window with a money-back refund option where possible.
      • Use trackable shipping services and upload tracking information within your stated handling time on at least 90% of the items you sell to US buyers.
    • As a Canadian seller, you can still qualify for our Top-rated seller Final Value Fee discounts and search promotion on eBay.com even if you can't meet the above requirements, but your listings won't be eligible for the highest level of search promotion on eBay.com.
    • On June 1 the sales volume requirement to be either a Global Top-rated seller or a US Top-rated seller goes down to $1,000 annual sales. Track your progress toward these new requirements in your Seller Dashboard.

  • The 3-day and 7-day returns windows and "Merchandise credit" and "Exchange" options for new listings and relistings were retired on May 2. Update your Good 'Til Cancelled listings with a 14-day or longer returns window now. Note: if you are a Top-rated seller, this will be required for your listings to qualify for the 20% final value fee discount starting June 1.

  • Manage your business policies from one location-once available to you, opt in to a new way to create and manage custom payment, shipping, and return policies and apply them to listings quickly and easily. This new functionality will be available to all sellers later this summer.

  • Start now to update your pictures to meet the new picture quality standards coming this fall. Your listings will benefit immediately and you'll be all set when the new requirements go into effect-so be ready to load up when pictures are FREE for all sellers in July. Check out the NEW eBay Photo Centre for tips on how take and edit pictures to help sell your items.

Get details on all the 2012 Spring Seller Updates and use the Seller Checklist to stay on top of important dates. Update your listings quickly and efficiently with bulk editing tools.
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***Retirement of Shipping Services on eBay.ca***

30 May, 2012 | 08:40

Later this week, we'll be retiring the following shipping services for listings on eBay.ca:

  • Canada Post Expedited Flat Rate Box
  • Canada Post Expedited Flat Rate Box USA

Once these services are retired, they will no longer be available to use in new listings or relists.

For Good 'Til Cancelled listings, these shipping services will be removed when the listings reach their next 30-day renewal date as follows:

1. Flat Rate Box for Shipping within Canada
  • Good 'Til Cancelled listings that offer other domestic shipping services besides Canada Post Expedited Flat Rate Box will renew with the Flat Rate Box service removed.
  • Good 'Til Cancelled listings that offer the Canada Post Expedited Flat Rate Box service as the only domestic option will be ended so that you can select a new shipping service for Canadian buyers.

2. Flat Rate Box for Shipping to the USA
  • Good 'Til Cancelled listings that offer the Canada Post Expedited Flat Rate Box USA product will renew with the Flat Rate Box shipping service removed.
  • Note: if this leaves no remaining shipping services for US buyers, your listing will no longer show up in the main search results on eBay.com. You can restore your eBay.com search visibility at any time by adding one of the available US shipping services.

PayPal Label Printing for both Canada Post Expedited Flat Rate Box and Canada Post Expedited Flat Rate Box USA will continue to be available.
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***One day only! On May 16, list Auction-style with Buy It Now—FREE!***

15 May, 2012 | 19:30

Amazing news! On May 16, all sellers can list Auction-style with Buy It Now FREE - to catch those buyers who need their items fast. Pay zero insertion fees, even for your high-ticket items.

This offer applies to Auction-style listings on eBay Canada, eBay.com and eBay Motors Parts & Accessories. Most categories are included. This Promotion starts on Wednesday, May 16, 2012, at 00:00:01 ET and will end on Wednesday May 16, at 23:59:59 ET. All existing selling limits (as well as category and item limits) still apply, and may exclude and prevent certain sellers from creating maximum number of listings- 50,000 in this promotion. See terms and conditions for full details. Enjoy the savings!

Sincerely,



Michael Jones
Vice President,
Merchant Development
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***Correction: May 7-13 Stores Promotion***

08 May, 2012 | 10:00

On Sunday, May 6, 2012 you received an email from us regarding our May 7 to 13 Auction-style Stores promotion. Due to a mistake on our part, the email contained contradictory information about the types of listings covered by the promotion. To clarify, the May 7 to 13 promotion is valid only for Auction-style listings.

Please click here to see the full terms and conditions.

There are still 6 days left to take advantage of this great promotion especially set for eBay Stores owners.

We sincerely apologize for any confusion our email may have caused.

Regards,

eBay Canada Team
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***eBay Stores Sellers: List Auction-style FREE May 7–13!***

06 May, 2012 | 19:30

Amazing news for sellers with an eBay Stores subscription: from May 7-13, you can list Auction-style for FREE. Pay zero insertion fees, even for your high-ticket items!

Both current and new eBay Stores subscribers are eligible for this offer, so if you've been considering opening an eBay Store, now's a great time! For as listtle as $15.95 a month, an eBay Stores subscription offers discounted Fixed Price insertion fees and final value fee rates, free pictures and powerful marketing tools to help boost your sales.

This offer applies to Auction-style listings (with the exception of 1-day listings) on eBay Canada, eBay.com and Motors Parts & Accessories. Most categories are included. This Promotion starts on Monday May 7, 2012 at 00:00:01 PT and will end on Sunday, May 13, at 23:59:59 PT. All existing selling limits (as well as category and item limits) still apply, and may exclude and prevent certain sellers from creating the maximum number of listings-50,000-in this promotion. See terms and conditions for full details.

Enjoy the savings!

Sincerely,



Michael Jones
Vice President,
Merchant Development
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***Attention Electronics Sellers: Listing Home Theatre products with the eBay catalogue is now required***

02 May, 2012 | 15:25

Starting May 2, listing with the eBay catalogue whenever there's a product match is required in the following Electronics categories: Home Theatre Projectors, Home Theatre Receivers, DVD & Blu-ray Players, Home Theatre Speakers & Subwoofers, and Home Theatre Systems.

If you sell in any of these categories, take action now to update your existing listings. You'll also be required to list all new items with the catalogue in these categories whenever there's a product match. Listing with the catalogue helps buyers find your items faster, so find out which of your listings should be listed with the catalogue and update your listings today in order to avoid missing sales due to a lack of visibility. See the full list of electronics categories required to list with the catalogue.
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