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 January 2009 |
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***Issues in Viewing My eBay Pages *** |
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20 January, 2009 | 18:47
We are aware that some of the members who were still using the classic version of My eBay have been experiencing problems when viewing pages earlier today. We are actively working on resolving this issue.
In the meantime and until the classic version is definitely retired, we encourage you to try the new version by using the link “Try out the beta!” that you can find at the top right corner of the pages in your My eBay.
Thank you for your patience while we work to resolve this issue.
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***A Message from Dinesh Lathi – Update to the Feedback Removal Policy*** |
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12 January, 2009 | 10:55
| Dinesh Lathi |
Hello everyone…We hope you enjoyed the holidays. My team and I are looking forward to kicking things off in 2009. I’d like to provide you with a few important selling-related updates and reminders you should be aware of as you prepare your listings for the new year.
Update to Feedback Removal Policy – Customs Fees
Many of our cross-border sellers have asked for help when they receive a negative/neutral Feedback rating because they wouldn’t mark an item as “gift” in order to sidestep customs fees. eBay will now remove Feedback if a) the listing meets the Customs Requirements below and b) the seller receives a negative or neutral Feedback comment which references customs delays or customs fees.
The following text, or very similar wording, must be included in the listing and be:
- In the format below
- In a font size no smaller than the majority of the other text in the item description
- Prominently displayed (in the upper half of the description, free-standing, etc.)
“International Buyers – Please Note:
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
- Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.”
In addition, sellers may wish to include additional helpful statements for their buyers, such as:
- “These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.”
- “We do not mark merchandise values below value or mark items as ‘gifts’ - Canadian and International government regulations prohibit such behaviour.”
To learn more, please read eBay’s Feedback Removal Policy.
Sincerely,
Dinesh Lathi
Vice President, Seller Experience
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***Coming Soon: Canada Post 2009 price changes effective January 12, 2009*** |
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05 January, 2009 | 10:46
Canada Post has announced rate and service changes that will come into effect January 12, 2009.
Lettermail and Letter-post Services
Effective January 12, 2009, there will be rate changes to the following Canada Post Lettermail™ services:
- Rate increase of two cents for domestic Standard Lettermail (up to 30 g) from $0.52 to $0.54;
- Rate increases to USA and International Letter-post™ services as well as domestic Registered Mail.
Canada Post is maintaining the 2008 rates for Standard Lettermail (over 30 grams up to 50 grams) and Other Lettermail (Non-standard and Oversize), until further notice.
In June 2008, Canada Post announced that it was planning to make changes to the Oversize Lettermail specifications, and to introduce an Irregular Oversize category. Please note Canada Post will not be implementing the Irregular Oversize Lettermail specifications and rates on January 12, 2009. Further information and notice will be provided if these changes are pursued at a later date.
For details on 2009 Lettermail rates, please refer to the Lettermail Price Sheet.
For more information on rate and service changes for Lettermail and Direct Marketing Services, please click here.
Effective January 12, 2009, there will be price increases to the following Canada Post Parcel Services:
- Priority Courier™, including Small Business Value Packs
- Priority Worldwide™
- Xpresspost™ - Canada, U.S.A., and International, including Small Business Value Packs
- Expedited Parcel™ - Canada and U.S.A.
- Regular Parcel™ - Canada
- USA and International Small Packets (including Light Packet)
- International Air and Surface Parcels (including Light Packet)
For more information on price and service changes for Parcel Services, please click here.
The Canada Post Web site also offers additional information on changes to their Parcel Services at http://www.canadapost.ca/business/rates/coming-e.asp.
™ Trademarks of Canada Post Corporation.
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