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 November 2008 |
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***50% off Auction-style Listing Fees*** |
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23 November, 2008 | 18:00
When is it? Starting Monday, November 24, 2008 at 00:00:01 ET (12:00 AM plus one second) and ending Tuesday, November 25, 2008 23:59:59 ET (11:59 PM plus 59 seconds).
Who is included? All users who list their items in Auction Format and have a 30-day Detailed Seller Rating of 4.5 or higher on all four criteria will be eligible for the promotion. New sellers who don’t yet have 10 or more DSR ratings are also eligible. DSR rating criteria for this promotion will be based on the previous 30 days. To see your DSR ratings, go to your Seller Dashboard within My eBay.
What is excluded? Fixed Price listings, all eBay Motors listings including Passenger Vehicles, Motorcycles, Parts & Accessories, Power Sports, Other Vehicles, Motors Local Market, International, Live Auction, Professional Services, Real Estate, Ad Format and Store Inventory listings. The following business and industrial categories are also excluded: tractors & farm machinery (91952), heavy equipment (25249), concession trailers, carts (67145), imaging and aesthetics equipment (92035), forklifts and other lifts (97185), manufacturing equipment (92080), metalworking equipment (92082) and commercial printing presses (26247).
The promotional rate does not apply to listings revised during the promotional period. The promotional rate also does not apply to listings created during the promotion but scheduled to start after the promotion ends.
Click here to learn more
http://pages.ebay.com/promo/50offauctions/
***Please note, effective December 1, 2008 eBay Canada will no longer post pricing promotion notices on the Announcement Board. Pricing promotions will continue to be announced via email and/or onsite advertising. ***
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***Consumer Product Safety Commission - Children's Items Recalled Week of November 17*** |
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21 November, 2008 | 15:45
The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall for the following items:
- R&D International recalls Young Colors Children's Hoodies due to strangulation hazard
- IKEA Home Furnishings recalls IRIS and ALVINE Roman Blinds due to strangulation hazard
- Insulated Black-Out Roller Shades recalled by Green Mountain Vista due to strangulation hazard
- Bead Maze Toys recalled by ImagiPLAY due to laceration hazard
eBay takes recalled items very seriously, and we work closely with the Consumer Product Safety Commission on these issues. We encourage buyers and sellers to visit http://www.cpsc.gov (see the Recent Recalls section) and http://www.healthycanadians.gc.ca for more details about the products and model numbers included in this recall. You may also wish to visit our Recalled Items policy at http://pages.ebay.ca/help/policies/recalled.html
For Sellers: Please check your product model numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.
For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify.
As a service to our Community, eBay announces some product recalls, like this one, when we believe the marketplace will be impacted. To stay informed about all Health Canada and CPSC recalls, please bookmark http://www.cpsc.gov and http://www.healthycanadians.gc.ca and sign up to receive notices on new recalls.
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***Update: 100% New My eBay in the New Year*** |
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21 November, 2008 | 11:54
| Renee VonBergen |
Hi everyone...This is Renée from the My eBay team. For the last few months, our Community has helped us test the new My eBay. Along the way, you’ve also had some good ideas -- in fact, much of what members have told us has inspired the many improvements we’ve made. There are too many to share here, so to learn more please read this discussion on eBay.com's My eBay forum.
With product changes and testing behind us, we’re ready to retire the old My eBay in January 2009. More than 90% of eBay members currently use the new My eBay already, but if you are one of the remaining 10% who have not made the switch, we encourage you to give it a try in the next several weeks: Just click the "try the beta" link in the upper right corner on the old My eBay pages.
I’ll update you one more time when we’re about retire the old version, but don’t wait until then to try the new experience – go try it now!
On behalf of the whole My eBay team, thanks again for your help and participation.
Sincerely,
Renée VonBergen
My eBay Product team
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***PayPal Seller Fee Payments Not Posting to eBay - Resolved*** |
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21 November, 2008 | 11:47
We are aware that some PayPal payments for eBay seller fees were showing as unclaimed. We have resolved the issue, and all payments will shortly show up as claimed.
Thank you for your patience.
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***A Message from Jeff King -- Update on Multiple Identical Listings *** |
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19 November, 2008 | 15:44
| Jeff King |
Hi.. This is Jeff King, Senior Director of Finding. Starting this week we will be showing all identical listings from the same seller for Fixed Price items in search. Since July 30, we had been showing just one listing to ensure that buyers see relevant items from a variety of trusted sellers.
Now that a track record of recent sales is a factor in the sort order for Fixed Price, most sellers are combining identical items into single, multi-quantity, 30-day listings. This has proven to be the right strategy for sellers and a great shopping experience for buyers. Please note that we are continuing to show a maximum of 10 listings per page -- whether Fixed Price or Auction-style -- from any one seller.
To get the best position for Fixed Price listings this holiday season, we encourage sellers to focus on the following:
- Create effective, accurate listings with distinct and descriptive titles.
- Use the long duration (30-day or Good ‘Til Cancelled) multi-quantity format whenever appropriate.
- Offer free shipping.
Sincerely,
Jeff King
Senior Director, Finding
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***PayPal Seller Fee Payments Not Posting to eBay*** |
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19 November, 2008 | 11:15
We are aware that some PayPal payments made to us for your eBay seller fees are showing unclaimed. We hope to have this resolved soon.
Please do not submit a second payment to us since this may result in overpayment of your eBay fees.
Thank you for your patience.
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***Consumer Product Safety Commission - Children's Items Recalled Week of November 10*** |
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17 November, 2008 | 16:03
The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall for the following items:
- My Little Train Classics by JA-RU recalled due to choking hazard
- CORAL Swim 'N Score Pool Stix by Modell's Sporting Goods recalled due to impalement risk
- Cobra Electronics recalls children's two way radios with rechargeable batteries due to chemical burn hazard
eBay takes recalled items very seriously, and we work closely with the Consumer Product Safety Commission on these issues. We encourage buyers and sellers to visit http://www.cpsc.gov (see the Recent Recalls section) and http://www.healthycanadians.gc.ca for more details about the products and model numbers included in this recall. You may also wish to visit our Recalled Items policy at http://pages.ebay.ca/help/policies/recalled.html
For Sellers: Please check your product model numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.
For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify.
As a service to our Community, eBay announces some product recalls, like this one, when we believe the marketplace will be impacted. To stay informed about all Health Canada and CPSC recalls, please bookmark http://www.cpsc.gov and http://www.healthycanadians.gc.ca and sign up to receive notices on new recalls.
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***Update on Canada Revenue Agency request for 2004-2005 PowerSeller Information*** |
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13 November, 2008 | 09:00
| Scott Shipman |
As many of you know, in 2007, the Federal Court of Canada upheld the Canada Revenue Agency’s (CRA) request for certain customer information regarding Canadian PowerSellers during the years 2004 and 2005. In defense of our members’ privacy, we vigorously defended that ruling, and a series of appeals has been underway since then.
Unfortunately, on November 7, 2008, the Federal Court of Appeal ruled in favour of the CRA, and against eBay. Consequently, the court has ordered eBay to provide information on PowerSellers from 2004 and 2005.
We have sent an email to all members whose information must be released to the CRA. Please check your Messages folder in My eBay if you are unsure of whether you are affected by this ruling.
This is not the outcome that we wanted, and we strenuously object to being forced to release our members’ information. Protecting our users' privacy is of the utmost importance.
Please note that the CRA has indicated to us that they will seek court orders for PowerSeller information for subsequent years. Given their intentions, we would like to remind sellers once again that they are responsible for ensuring that they are in compliance with all laws and regulations relating to their activities online. A change in PowerSeller status at this time will not alter our information disclosure requirements.
The court rulings, additional information and the answers to some commonly-asked questions are posted at www.ebay.ca/powersellerinfo. If you have additional questions about this situation, you may email powersellerinfo@ebay.ca.
We appreciate that this matter is of great concern to our members and continue to work hard to protect your privacy.
Yours sincerely,
Scott Shipman
Senior Counsel
Global Privacy Practices
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***PayPal payment status showing as Pending in error*** |
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11 November, 2008 | 13:55
Some buyer payments are currently showing as Pending in the seller's My eBay, even when payment has been completed.
We are aware of this issue and are working hard to resolve it quickly. In the meantime, sellers can view their item's true payment status by logging into their PayPal account.
We apologize for this inconvenience.
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***Consumer Product Safety Commission - Children's Items Recalled Week of November 3*** |
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07 November, 2008 | 10:23
The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall for the following items:
- Toy Xylophones recalled by King Import Warehouse due to a Lead Paint Standard violation
- OKK Trading recalls Mini-Televisor toys due to a Lead Paint Standard violation
- Claire's Boutiques recalls "Best Friends Yin Yang Necklace sets due to a Lead Paint Standard violation
eBay takes recalled items very seriously, and we work closely with the Consumer Product Safety Commission on these issues. We encourage buyers and sellers to visit http://www.cpsc.gov (see the Recent Recalls section) and http://www.healthycanadians.gc.ca for more details about the products and model numbers included in this recall. You may also wish to visit our Recalled Items policy at http://pages.ebay.ca/help/policies/recalled.html
For Sellers: Please check your product model numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.
For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify.
As a service to our Community, eBay announces some product recalls, like this one, when we believe the marketplace will be impacted. To stay informed about all Health Canada and CPSC recalls, please bookmark http://www.cpsc.gov and http://www.healthycanadians.gc.ca and sign up to receive notices on new recalls.
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***Scheduled Maintenance For This Week*** |
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06 November, 2008 | 15:02
The eBay system will be undergoing general maintenance from approximately 02:00 ET (2am) to 04:00 ET (4am) on Friday, November 7.
During this maintenance period, certain eBay site features may be intermittently unavailable or slow.
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***Category Changes Update*** |
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04 November, 2008 | 15:48
Here's a small update to our category structure:
- We've removed two subcategories under Major Appliances > Ranges & Cooking Appliances > Cooktops to facilitate a test of our new Custom Item Specifics feature.
- There will be no more category changes in 2008.
We appreciate your input on how we can make categories better for everyone. Please submit categories suggestions here.
Thanks again to all our members who contribute suggestions!
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