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***Update on Shipping Limits for Books, Movies & DVDs, Music and Video Games categories***

29 September, 2008 | 17:03

Ira Grossman
Hi everyone...This is Ira Grossman from eBay's Shipping team. As previously announced by Dinesh Lathi, starting on October 5, sellers who list in the Books, Movies & DVDs, Music, and Video Games categories on eBay.com will need to ensure their first flat rate “domestic” US shipping service is below the maximum shipping costs set for those categories.

Alternatively, sellers may:
  • List on eBay.ca, using flat rate or calculated shipping, or
  • List on eBay.com using calculated shipping. (Note: The eBay.com shipping calculator only supports shipments originating in the US.)
The maximum shipping and handling charges for the selected categories can be found in the Maximum Shipping and Handling table. For further details on shipping limits, visit the FAQs.

How Shipping Limits affect sellers who list on eBay.ca
While Canadian sellers are not subject to the shipping limits when listing on eBay.ca, we recognize there will be a competitive impact for Canadian listings appearing in the US marketplace. Since the cost of shipping from Canada is substantially higher than shipping domestically within the US, sellers charging actual shipping costs from Canada using either flat rate or calculated shipping may be negatively impacted in Best Match sort or Total Cost sort on eBay.com as a result of the higher shipping costs. We encourage Canadian sellers to consider strategies to lower their stated shipping costs, or even offer free shipping to the US, if, for example, they can successfully shift some of the cost of shipping into their item price and still remain competitive.
  • Starting later in October, sellers who list in the Books, Movies & DVDs, Music and Video Games categories on eBay.ca will see an informational message in the International Shipping section of the Describe Your Item page on eBay.ca indicating that a shipping cap exists on eBay.com for that particular category.
As an example, if I’m a seller listing a DVD on eBay.com, the maximum shipping cost is $3. If you are listing a similar item on eBay.ca, we encourage you to list the DVD with a shipping cost of no more than $3 to the US in an effort to compete with .com sellers, as well as to improve your visibility in search results.

Sincerely,

Ira Grossman
Senior Manager, Shipping

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