From collectables to cars, buy and sell all kinds of items on eBay
Advanced Search
Choose a Topic
All General Announcements  
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
Archived
Subscribe to all announcements using RSS
Related Links
New Site Features
Press Releases
Workshops
Discussion Boards
Help Centre
May 2008
***5 FREE Listings on eBay.ca only - For Those Who Have Never Listed ***

31 May, 2008 | 14:00

When is it?
Starting Sunday, June 1, 2008 at 00:00:01 ET (one second after midnight on June 1, 2008) and ending Saturday, June 7, 2008 at 23:59:59 ET (one second before midnight on June 7, 2008).

Who is eligible?
To be eligible for this promotion you must be a Canadian resident registered prior to April 2, 2008 and have never listed an item on eBay.ca prior to June 1, 2008 at 00:00:01 ET. This offer is for first-time sellers only. Only your first five listings will be eligible. This promotion is on eBay.ca only. Motors Parts & Accessories listings will be included in this promotion. Please ensure to check the promotion exclusions.

What is excluded?
Fixed Price listings, Motors Vehicles, Store Inventory Listings, Business and Industrial Capital Equipment, Real Estate Auction Format listings and Real Estate Ad Format listings will not be included in this promotion. The promotional rate does not apply to listings that start before the promotional period, but are then revised between June 1 - 7, 2008. The promotional rate also does not apply to listings created during the promotion June 1 - 7, 2008, but scheduled to start after the promotion ends.

Click here to learn more
http://pages.ebay.ca/promo/0601BuyertoSeller/
Link to this announcement | Back to top
***Seller Dashboard Unavailable - Resolved***

30 May, 2008 | 09:02

The issue causing some sellers to not be able to use the Seller Dashboard has been resolved.

Thank you for your patience.

Regards,
eBay
Link to this announcement | Back to top

***Seller Dashboard Unavailable***

29 May, 2008 | 11:08

Sellers who have access to Seller Dashboard are unable to use it as this time. They may see an error that the feature is not available.

We are working to restore this feature as soon as possible.
Link to this announcement | Back to top

***Updates to eBay Picture Hosting***

27 May, 2008 | 16:56

Keith Wescourt
Hi everyone....this is Keith Wescourt from eBay's Product Management team. eBay picture hosting, our popular service that many sellers use to upload pictures to their listings, will be updated soon. The changes make uploading pictures easier and more reliable, and improve the quality of your listing images.

Some of the changes you’ll see include:

  • improved resizing and compression for uploaded pictures
  • less interference from security filters, such as pop-blockers
  • the ability to upload pictures from external applications, such as camera phones.
For detailed information on these changes, please read this thread on the eBay Picture Services and Picture Manager Discussion Board.

If you use eBay picture hosting in the Sell Your Item (SYI) form, here’s how you will be affected:

Basic uploader: If you use the default Basic uploader, within the next few weeks you’ll be upgraded to the Standard uploader automatically if you already have the latest version of Adobe Flash installed. Use the Standard uploader to upload multiple pictures at the same time, as well as see detailed progress information during uploads.

Enhanced uploader: If you use the current Enhanced uploader (for Internet Explorer only), you’ll need to download and install an updated version from eBay starting this week. Unless your Internet Explorer settings allow automatic updates of installed ActiveX controls, you will be prompted to download and install the update when you upload your pictures. (You must install the new ActiveX to continue using the Enhanced uploader.)

We'll be posting updates on the eBay Picture Services and Picture Manager Discussion Board, so stay tuned for more details.

Sincerely,

Keith Wescourt
eBay Product Team
Link to this announcement | Back to top

***Feedback Changes – Common Questions Answered***

27 May, 2008 | 10:53

Brian Burke
Hi everyone. As you've probably seen, we introduced a number of changes to the Feedback system on eBay last week. I want to address some of the most common questions we’ve seen come in over the past few days.

Including Neutral Feedback when calculating Positive Feedback percentage
Some sellers have seen their positive Feedback percentage drop since we introduced the changes. Although we mentioned that we would include neutral Feedback in the Positive Feedback percentage calculation, it seems that most sellers didn't realize this would impact their Feedback percentage.

We know that seeing your positive Feedback percentage drop is hard. But I want to be clear about why we did this. By not including neutral Feedback in our calculation, we were actually doing a disservice to our best sellers. Let me explain with an example.

Say two sellers have equal 1% negative rates.
  • Under the old calculation – both sellers would have a 99% Positive Feedback percentage.
  • Under the new (current) calculation – we count neutrals. If one seller has a neutral rate of 0.5% (roughly the site average), and the other has a neutral rate of 2%, under today’s calculation, their Feedback percentages are 98.5% and 97%, respectively. By including the neutral Feedback we are advantaging a seller who is providing a better overall customer experience (the one who now has a 98.5%), which is the right thing to do to create great buying experiences on eBay.
When looking at your percentage, I encourage you not to focus on the drop in your Feedback percentage as a raw number, but rather to think of it in context with other sellers' percentages on eBay.

Feedback Percentage Calculation
We've also received questions around how we now calculate the Positive Feedback percentage.

It's based on Feedback left for your transactions that ended in the past 52 weeks, including Feedback that qualifies for the repeat credit.

On your Feedback Profile page (found by clicking on your Feedback score), the "How is Feedback Percentage calculated?" link gives a numerical explanation. Here are the details in a nutshell:
  • The percentage is based on the last 12 months of transactions
  • The total number of positive Feedbacks for the period is divided by the total number of Feedbacks (including positive, negative and neutral). This includes repeat Feedback from members who have left Feedback for transactions that ended in different weeks.
Multiple Feedbacks left by the same member for transactions that occurred within the same week is not included in the calculation. For example, if a buyer purchased two items from you today and left you two positive Feedbacks seven days from now, only one Feedback is counted towards your Feedback score and Feedback percentage. This is to prevent Feedback manipulation.

Impact on PowerSeller Status
With the changes, some sellers may find that their overall Feedback percentage has fallen below the 98% threshold to maintain PowerSeller status. To help those who have fallen below the minimum 98% threshold get back above 98%, we will provide a 60-day grace period in which these accounts will retain PowerSeller status. After the 60-day period (ending on July 20), any PowerSeller who no longer meets the 98% threshold will no longer be eligible for PowerSeller status and benefits.

Other changes to your Feedback Percentage
Some sellers may notice a discrepancy between their Feedback percentage on the item page and on their Feedback Profile page – this is a temporary condition as we complete the system changes, and this information will be in sync again within a few days.

One last note: we have not yet removed negative and neutral Feedback left by members who are currently suspended. We'll begin doing so in late May, and it will take us a few weeks to complete. So, if you have negative or neutral Feedback from a suspended member, it should be removed by early June, at which point it will no longer affect your Feedback score and percentage.

I hope this helps answer some of your questions. You can also read my interview with our eBay Ink blog that addresses several other member questions as well. And if you haven't already done so, please read our information page and updated FAQ for more details.

Sincerely,

Brian Burke
Director, Global Feedback Policy
Link to this announcement | Back to top
***Some eBay Items Showing Incorrect Item Specifics***

26 May, 2008 | 10:58

Some eBay items listed after May 21 on the U.S. site and after May 23 on all other sites are showing incorrect Item Specifics as well as unintended characters, such as "+", "%", and "&" signs in the Item Specifics area. We have resolved the issue as of 3:00am PT today, such that this incorrect information will not display on new eBay listings. However, items with incorrect or garbled Item Specifics may still be appearing on the site.

Sellers: If your item is currently displaying incorrect or garbled Item Specifics, you may fix this by using the Revise Your Item link on the item page or by selecting this in the dropdown menu next to your item in My eBay. Once in the Revise Your Item flow, you can use the "Remove" button to delete the incorrect Item Specifics, and/or modify what is displaying there to reflect correct information. We strongly encourage sellers to check their listings and revise any which may be displaying incorrectly.

Buyers: When you contemplate bidding on or buying any item, please rely on the information provided by the seller in the item description, rather than depending solely on the information shown in the Item Specifics area. If you have any question about the item, please contact the seller via the Ask Seller a Question link on the item page.

We apologize for the confusion and frustration this issue may have caused, and thank you for your patience while we resolved it.
Link to this announcement | Back to top
***Consumer Product Safety Commission - Children's Items Recalled the Week of May 19th***

23 May, 2008 | 15:55

The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall for the following items:
  • Horse toys due to a lead paint hazard.
  • Paint brushes due to a lead paint hazard.
  • Tinker Bell wands due to a lead paint hazard.
  • Pirates of the Caribbean sleeping bags due to a lead paint hazard.
  • Little Rider Toys due to a lead paint hazard.
  • Children’s blankets due to a strangulation hazard.
eBay takes recalled items very seriously, and we work closely with the Consumer Product Safety Commission on these issues. We encourage buyers and sellers to visit http://www.cpsc.gov (see the Recent Recalls section) and http://www.healthycanadians.gc.ca for more details about the products and model numbers included in this recall. You may also wish to visit our Recalled Items policy at http://pages.ebay.ca/help/policies/recalled.html

For Sellers: Please check your product model numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.

For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify.

As a service to our Community, eBay announces some product recalls, like this one, when we believe the marketplace will be impacted. To stay informed about all Health Canada and CPSC recalls, please bookmark http://www.cpsc.gov and http://www.healthycanadians.gc.ca and sign up to receive notices on new recalls.
Link to this announcement | Back to top
***Offer FREE Domestic Shipping and receive 15% off total Final Value Fees ***

22 May, 2008 | 20:00

When is it?
This promotion starts at midnight on Friday, May 23, 2008 at 00:00:01 ET (12:00 AM plus one second on Friday, May 23, 2008) and ends on Sunday, June 1 at 23:59:59 ET (11:59 PM plus 59 seconds).

Who is included?
Sellers who list in Auction and Fixed Price format item(s) with FREE Domestic Shipping and have either a Detailed Seller Ratings (DSR) of 4.5 or higher on all 4 DSRs or no DSR rating on the date of listing, will receive 15% off their total Final Value Fees per item listed as reflected in the fee table below. Motors Parts & Accessories will be included in this promotion.

What is excluded?
You are not eligible for the promotional rate if your 12-month DSR rating isif your DSR rating is 4.4 or lower. (Sellers with 0 DSRs are still eligible). This promotion also does not apply to the following listing types: eBay Motors Passenger Vehicles, Motorcycles, Power Sports, Other Vehicles, Motors Local Market, Live Auction, Real Estate, Classified Ads (Ad Format) and Store Inventory listings.

The following business and industrial categories are excluded from the promotion: tractors & farm machinery (91952), heavy equipment (25249), concession trailers, carts (67145), imaging and aesthetics equipment (92036), forklifts and other lifts (97185), manufacturing equipment (92080), metalworking equipment (92082) and commercial printing presses (26247)

The promotional rate does not apply to listings with a start date prior to May 23, 2008 including those listings revised during the promotional period. The promotional rate also does not apply to listings created May 23 - June 1, 2008 and scheduled to start after the promotion ends.

Click here to learn more
http://www.ebay.ca/promo/15FVF0523/
Link to this announcement | Back to top

***PayPal Scheduled Maintenance Next Week***

22 May, 2008 | 13:29

The PayPal site will undergo maintenance on Friday, May 30, 2008 between 2:00 AM and 3:00 AM ET. During this time, the PayPal site and a majority of its features will be unavailable.

We apologize for any inconvenience.

PayPal Operations
Link to this announcement | Back to top

***Now Available - International Site Visibility Listing Upgrade***

21 May, 2008 | 12:14

Frederick Crosby
Hello everyone...This is Frederick Crosby, Director of eBay's Cross-Border Trade team. The new International Site Visibility feature that Andrew Sloss announced at the end of March is now available for sellers who want to bolster their international trade.

When you choose this optional upgrade in the Sell Your Item form, your item will be displayed in regular search results for buyers shopping on eBay UK. This way, your item receives added exposure for less than it would cost to list directly on both sites. Although this feature is only available for eBay UK today, we'll be adding more markets as time goes on.

Please note that this feature does not change anything with respect to Canadian listings appearing on eBay.com. Today, when a seller lists an item on eBay.ca and indicates they will ship to the USA, that listing shows up in regular search results on eBay.com just as if it was listed on eBay.com. We have no plans to change that arrangement.

Outline of Cross-Border Options for Your Listing
We saw a lot of good questions about sellers' international options after our original announcement. Here's an outline to help Canadian sellers understand the different ways to get seen by buyers in the UK.

  1. When you list on eBay.ca and select "international shipping" on your listing, UK buyers will see it when:

    • they customize their search to find international items - your listing will appear within the regular search results, along with UK-based items.

    • their search returns a low number of UK-based items - relevant international items, such as yours, will be displayed in a box underneath the results (just like on the Canadian site).

  2. If you list directly on eBay UK, your listing will be displayed in search results just like any other UK-based listing. This would be completely separate from your Canadian listings, and you would pay the UK listing fees.

  3. NEW!! - If you list your item on eBay.ca with the new International Visibility listing upgrade, your item will be shown in regular UK search results.

    Now sellers also have the option of using our International Site Visibility upgrade to give the items you've already listed in the Canada or the US extra exposure in the UK. Simply select the "International Site Visibility" upgrade during the listing process, and your item will be shown in the regular UK search results like other UK-based items.

Important note: Whenever selling internationally, make sure to specify your international shipping costs. Buyers are more likely to purchase items with this information, and it can positively affect where your item is displayed in search results when the buyer is using the Best Match sort order.

International Site Visibility Listing Upgrade Fees
In the Canada, the fees to use this optional upgrade are as follows:

Start Price (US$ or C$) Upgrade Fee (US$ or C$)
$0.01 - 9.99 10 cents
$10 - 49.99 20 cents
$50+ 40 cents

I hope this helps more sellers increase their global reach and expand their businesses. For all the details, please see our help page.

Note that this feature will only be available for listings on eBay Canada’s English selling flows. It will not be supported on French Canadian selling flows.

Join our workshop
Join eBay Pink Rodney from Canada, together with the US Cross Border team at an online workshop on Thursday, May 22nd from 1 pm - 2 pm. EDT to learn more about the International Visibility upgrade and how it can help your international sales. Bring your questions!

Sincerely,

Frederick Crosby
Director, eBay Cross-Border Trade team

Link to this announcement | Back to top

***eBay Policy Updates***

19 May, 2008 | 16:54

John McDonald
Hello...This is John McDonald, Sr. Director of US Trust & Safety. We’re making a number of changes to our listing policies to benefit both our buyers and sellers. First, these changes will create more choice and selection for buyers and make it easier for them to find what they’re looking for. Second, these policy changes add flexibility, convenience and cost-savings for our sellers.

Also, we wanted to give you an update on how to monitor your standing as a seller and improve the visibility of your listings.

New – more flexibility for selling similar items
Two important changes are being made to simplify our policies and add convenience for our sellers.
  1. Removal of the Choice Policy
    First, starting immediately, the Choice Policy, which has required sellers to list similar items in different sizes and colours in separate listings, has been removed. Sellers may now create listings that offer the buyer choices such as sizes, colours and configurations. For example, a shoe seller may now offer a particular shoe in multiple sizes in one listing.

    This change adds significant cost savings and convenience for sellers, while helping them delight their buyers with more choice.

    Keep in mind that it will continue to be the seller’s responsibility to accurately represent the available inventory in a listing. Being unable to fulfill a buyer’s choice of a stated offering is considered a violation of the Seller Non-Performance Policy. Offering a choice among completely different items in the same listing is also prohibited under the Fee Circumvention Policy.

  2. Removal of the Multiple Listings Policy
    Starting early June, the Multiple Listings Limit Policy, which limits sellers to 15 identical listings at any one time, will be removed. Soon sellers will be allowed an unlimited number of identical listings.

    To prevent buyers from being overwhelmed by identical listings, advancements in Finding will limit the display of duplicates from the same seller. The listing displayed will be determined by the sort option that the buyer chooses, such as Time Ending Soonest, Newly Listed, Total Cost, and Best Match.

    Also, the number of listings from any one seller will be limited to 10 per page, unless the only available listings that remain are from the same seller. This change ensures buyers have a variety of sellers to choose from. (For more information, please read our Frequently Asked Questions.)

New simplified Search & Browse Manipulation Policy
Starting in early June, a new Search & Browse Manipulation Policy will take the place of the Keyword Spamming, Misleading Title, Miscategorization and Brand Name Misuse policies. The new Search Manipulation Policy simplifies the guidelines for sellers, prohibiting any unfair methods of diverting members to their listings. This includes any addition to a listing not related to the item being sold or other activity that harms the shopping experience by making it difficult for buyers to find the items they’re looking for. More information can be found in our FAQs.

Mystery Auctions Prohibited
Due to the high rate of claims and bad buying experiences related to these listings, starting early June, the Chance Policy will now also include Mystery Auctions as a prohibited item.

Updated Links Policy
Starting in July, an updated Links Policy will take the place of links guidelines that were previously covered in several policy areas. Under the updated policy, only specific types of links are allowed in a seller’s listings or other content on eBay, including eBay Store pages, About Me pages, eBay Blogs, Reviews and Guides, and forums. Allowed under the new policy are links to:
  • Any page on eBay or an eBay property including PayPal, Half.com, and StubHub
  • Photos of the item for sale, as long as the page displaying the photos does not offer, or link to, a site that offers a product or service for sale off-eBay
  • Embedded videos within a listing, as long as the content and format comply with all eBay policies for videos.
  • Third-party solutions and services directly related to the particular listing.
Monitor your seller standing and increase visibility in Search
An expanded version of the Seller Dashboard will be available soon, with more vital information about where you stand and how to maximize your business on eBay. We encourage you to check it often. Watch for a follow-up post on this Announcement Board as soon as the expanded Dashboard is available.

It’s important to note that as part of eBay’s ongoing efforts to raise the bar on selling standards, violations of eBay policies are subject to serious consequences, including restrictions, forfeiture of insertion fees, seller demotion in search results, and suspension. This is intended to drive any selling practices that hurt buyers and good sellers alike off eBay.

As we continue to raise the bar, we also wanted to give you an update on changes we’ve made to Best Match since the rollout of this new sort order in March. As you know, Best Match considers a number of factors including Time Ending Soonest and seller performance.

Since launch, we’ve been monitoring and making adjustments. Some of our adjustments will result in a larger number of sellers with below average performance scores being lowered in Best Match search results. If either of the following conditions applies to you, the visibility of your listings may be reduced:
  • Your 30-day shipping cost DSR is 4.5 and below
  • Your buyer satisfaction rate (shown on the dashboard) appears as “needs improvement,” “poor” or “unacceptable.”
Check our previous announcement for more complete details on the status of Best Match testing on eBay.ca.

To make sure you stay in top standing, get familiar with eBay’s User Agreement, monitor your dashboard (once it becomes available) on a regular basis to be aware of potential issues and changes in your status, and resolve any issues in a timely fashion. Sellers who delight their buyers will win on eBay, and we thank the vast majority of sellers who abide by our policies and strive to deliver the best buying experience possible.

For more information on the changes above, please see our Policy Change FAQs.

Sincerely,

John McDonald
US Trust & Safety Marketing
Link to this announcement | Back to top
***5 cent listing day for Fixed Price or Auction format ***

19 May, 2008 | 14:00

When is it?
Starting Tuesday, May 20, 2008 at 00:00:01 ET (12:00 AM plus one second) and ending Wednesday, May 21, 2008 02:59:59 ET (2:59 AM plus 59 seconds).

What is included?
All Canadian resident users who list their items in Auction Format or Fixed Price on eBay.ca and specify shipping will be eligible for the promotion. Motors Parts & Accessories listings will be included in this promotion. Please note the exclusions below. Items re-listed that match the above eligibility will qualify for the promotion. Items listed in two categories will receive the 5¢ promotional fee for each category.

What is excluded?
Buy It Now upgrade, Motor Vehicles, Business and Industrial Capital Equipment, Store Inventory Format, Real Estate Auction Format listings and Real Estate Ad Format listings will not be included in this promotion. The promotional rate does not apply to listings revised during the promotional period. The promotional rate also does not apply to listings created during the promotion May 20, 2008, but scheduled to start after the promotion ends.

Click here to learn more
http://www.ebay.ca/promo/5cent0520/
Link to this announcement | Back to top
***Feedback System Updates***

19 May, 2008 | 13:07

As previously announced, we are making changes to the Feedback system this month. We have begun the back-end changes that will allow Feedback percentages to display only the last 12 months’ worth of transactions, and to show credit for repeat Feedback (retroactive to 1996).

While we are performing the database migration necessary to display the Feedback changes properly, members may notice some discrepancies in the way Feedback is displayed on the View Item pages and in individual members’ Feedback Profiles. During the transition, the positive percentages on these pages may appear to be different.

The migration began on the global sites on May 12 and will complete on all sites by May 28. As always, thank you for your patience and understanding.
Link to this announcement | Back to top
***Consumer Product Safety Commission - Children's Items Recalled the Week of May 12th***

16 May, 2008 | 14:37

The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall for the following items:
  • Infant rattles due to a choking hazard
  • Children's hooded jackets due to a strangulation hazard
eBay takes recalled items very seriously, and we work closely with the Consumer Product Safety Commission on these issues. We encourage buyers and sellers to visit http://www.cpsc.gov (see the Recent Recalls section) and http://www.healthycanadians.gc.ca for more details about the products and model numbers included in this recall. You may also wish to visit our Recalled Items policy at http://pages.ebay.ca/help/policies/recalled.html

For Sellers: Please check your product model numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.

For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify.

As a service to our Community, eBay announces some product recalls, like this one, when we believe the marketplace will be impacted. To stay informed about all Health Canada and CPSC recalls, please bookmark http://www.cpsc.gov and http://www.healthycanadians.gc.ca and sign up to receive notices on new recalls.
Link to this announcement | Back to top
***A Message from Lorrie Norrington – Join my next Town Hall on Monday, May 19***

15 May, 2008 | 13:52

Lorrie Norrington
Hi everyone...this is Lorrie Norrington, President of eBay Global Marketplace Operations. Our May Town Hall audio event will be held on Monday, May 19, 2008 from 6:30 to 8 p.m. ET. I hope you'll join me and a number of my colleagues from Trust & Safety, Selling, Shipping, PayPal and other teams. We gather monthly to talk about what's on your mind and answer your questions.

Ask your question LIVE on the air
The best part of these events is the conversation we get to have with the Community. If you have a question for me or one of the other leaders on our panel, call us at our toll-free number – 1-877-474-3302 - and ask us your question on the air.

If you'd prefer, you can drop us an email at townhall@ebay.com. We'll take several of these written questions during the Town Hall as well.

Tune in via wsRadio
We'll be broadcasting via Internet radio with the help of our friends at wsRadio (the same folks that produce Griff's eBay Radio show). Members can listen to our live event via Windows Media Player or Real Player.

So please visit www.ebay.com/townhall to join the event or for more information. I look forward to hearing from you.

Sincerly,
Lorrie Norrington
President, eBay Marketplace Operations
Link to this announcement | Back to top
***Now Available: Canada Post-eBay Flat Rate Box With Limited-Time Introductory Flat Rates***

15 May, 2008 | 09:58

Ira Grossman
Hi everyone...This is Ira Grossman from eBay's Shipping team. I wanted to let you know that the Canada Post- eBay Flat Rate Box is now available.

You can now order Canada Post-eBay Flat Rate Boxes online through the Flat Rate Box Store at http://stores.ebay.ca/CanadaPostFlatRateBox. Plus, you can create, purchase and print Flat Rate Box shipping labels through eBay/PayPal’s Online Shipping tool (visit http://pages.ebay.ca/flatratebox/faq.html#postage for step-by-step instructions).

The Flat Rate Box, designed exclusively for shipping goods sold on eBay, will help make selling on eBay and shipping to buyers easier, quicker and more convenient. Available exclusively through eBay, Canada Post Expedited Parcel™ and Expedited Parcel™-USA Flat Rate Box shipping labels are available at special introductory rates in effect until August 14, 2008:
  • Regional C$8.99 (save $1.00 off the regular C$9.99 rate)
  • National C$11.49 (save $1.50 off the regular C$12.99 rate)
  • USA C$15.99 (save $2.00 off the regular C$17.99 rate)
The Flat Rate Box’s key features are:
  • 1 size: 28 cm (L) x 21.5 cm (W) x 14 cm (H), or 11” (L) x 8.5” (W) x 5.5” (H).
  • Weight limit: Up to 5 kg (11 lb).
  • Postage: Only through eBay’s Online Shipping tool (you MUST create, purchase and print a Canada Post Expedited Parcel™ or Expedited Parcel™-USA Flat Rate Box shipping label (with postage included).
  • Tracking and Delivery Confirmation, and an on-time delivery guarantee for shipments within Canada.
  • Drop off: At any Canada Post post office or in any street letter box.
For more information on the Canada Post-eBay Flat Rate Box, please visit the: Sincerely,

Ira Grossman
Senior Manager, Shipping

™Trademark of Canada Post Corporation
Link to this announcement | Back to top
***eBay Motors Free Listing Week for Canadian Residents Only ***

10 May, 2008 | 14:00

When is it?
Starting Sunday, May 11, 2008 at 00:00:01 ET (12:00 AM plus one second) and ending Saturday, May 17, 2008 23:59:59 ET (11:59 PM plus 59 seconds).

What is included?
All Canadian resident users who list their vehicles on eBay.ca Motors will be eligible for the promotion. Items that do not match these criteria will be subject to an account-level debit for the full insertion fee amount. Please note the exclusions below.

What is excluded?
Items listed in regular categories, Motors Parts & Accessories, Pocketbikes, Powersport Vehicles under 50cc, Business and Industrial Capital Equipment, Store Inventory Format and Real Estate Ad Format listings will not be included in this promotion. Items listed on the U.S. eBay Motors site or items listed by a user who is not a resident of Canada will be excluded. The promotional rate does not apply to listings that begin before the promotional period, but are revised during the promotional period to meet eligibility. The promotional rate also does not apply to listings created during the promotion on May 11-17, but scheduled to start after the promotion ends.

Click here to learn more
http://www.ebay.ca/promo/0511MFLW/
Link to this announcement | Back to top
***Consumer Product Safety Commission - Children's Items Recalled the Week of May 5th***

09 May, 2008 | 10:06

The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall for the following items:
  • "Munchkin" deluxe bottle and food warmers due to a fire hazard
eBay takes recalled items very seriously, and we work closely with the Consumer Product Safety Commission on these issues. We encourage buyers and sellers to visit http://www.cpsc.gov (see the Recent Recalls section) and http://www.healthycanadians.gc.ca for more details about the products and model numbers included in this recall. You may also wish to visit our Recalled Items policy at http://pages.ebay.ca/help/policies/recalled.html

For Sellers: Please check your product model numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.

For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify.

As a service to our Community, eBay announces some product recalls, like this one, when we believe the marketplace will be impacted. To stay informed about all Health Canada and CPSC recalls, please bookmark http://www.cpsc.gov and http://www.healthycanadians.gc.ca and sign up to receive notices on new recalls.
Link to this announcement | Back to top
***Updated: New Changes Coming to My eBay Beta***

09 May, 2008 | 10:01

Renee VonBergen
Hi...This is Renée from eBay’s Product Management team. I want to thank everyone who has tried out the New My eBay since last August. We launched in Beta so members could try it out and give us feedback, and we really appreciate all the input you've sent us over the last few months. I'm here to tell you about another round of improvements, which are a direct result of your feedback, that will be coming in the next few days:

        • We're going back to "grouping" items. We're bringing an idea from the "classic" version of My eBay into the beta version. Items on overview pages such as Summary and All Buying will be grouped into traditional sections of Watching, Bidding, Won, etc., instead of being lumped together and sorted by Time.

        • Your favorite pages are returning. The Summary page will replace My eBay Today, and the All Selling page makes a comeback.

        • It's easier to scan items. We've made some cosmetic changes to make it easier to quickly scan the status of your items. You can also sort by column if you'd like.

        • More pictures. We're now showing pictures for every item across all sections, including Won and Selling.

        • No more horizontal scrolling. We've changed the setup of the page so that those of you with your monitor resolution at 1024 x 768 won’t have to horizontally scroll any longer.

As you can see by the list above, the differences between the current beta and the upcoming release are visually very different. Please - keep using the "Send Comments" link within the Beta to share your feedback!

Because this is a big change, it'll take some time to roll it out across the site. It's possible some of you may see the new and older versions of the Beta interchangeably until it's fully rolled out.

Our upcoming test
I'd also like to let you know about a test we'll be running. In the next several weeks, we're going to opt a small number of members into the new My eBay. At the same time, another small number of members won't be given access to it.

By creating these two groups, we can compare what's working well and what isn't between the current version of My eBay and the Beta version. If you're already using the Beta, don't worry – you won't be part of this test, and you will be able to keep it using it as normal.

Stay updated through our discussion thread
More exciting changes will be coming to My eBay Beta. If you want to stay plugged into all the action, be sure to check out my discussion thread on the My eBay Discussion Board that I'll update whenever we have new info to share.

Sincerely,

Renée VonBergen
Product Management

Link to this announcement | Back to top
***Original: New Changes Coming to My eBay Beta***

05 May, 2008 | 15:01