When is it?
Starting Sunday, April 29, 2007 at 00:00:01 ET (one second after midnight on April 29, 2007) and ending Saturday, May 5, 2007 at 23:59:59 ET (one second before midnight on May 5, 2007).

Who is eligible?
Any Canadian resident who lists on eBay.ca who has never listed any item for sale as well as those who have tried selling on eBay.ca and never been successful. Only your first five listings will be eligible. This promotion is on eBay.ca only. Please ensure to check the promotion exclusions below.

What is excluded?
Fixed Price listings, Motors Vehicles, Store Inventory Listings, Business and Industrial Capital Equipment, Real Estate Auction Format listings and Real Estate Ad Format listings will not be included in this promotion. The feature fee for the Value Pack feature bundle (which includes Gallery) will remain unchanged. The promotional rate does not apply to listings that start before the promotional period, but are then revised between April 29 to May 5, 2007. The promotional rate also does not apply to listings created during the promotion April 29 to May 5, 2007, but scheduled to start after the promotion ends.

Click here to learn more.

Link to this announcement | Back to top

Brian Burke

Hi… this is Brian Burke again. In early March we introduced changes to the eBay Feedback system in eight pilot markets worldwide (Australia, Belgium, France, India, Ireland, Italy, Poland and the United Kingdom). During the past eight weeks we have evaluated the adoption rate, the impact on bidding and listing, and overall Community reaction in these markets.

Results have been positive. We're seeing a high adoption rate of the new features in Feedback, and there has been no negative impact to bidding and listing. I'm also pleased that, while some members in these communities were initially concerned about these changes, since the launch we've received an increasing number of positive comments, both from buyers and sellers.

Based on these results, today I'm pleased to announce that we will be launching these added features to the Feedback system on eBay.com and all other sites around the world during the week of April 30th 2007:

Detailed Seller Ratings – In addition to the current positive, negative or neutral comment, buyers will be able to rate their sellers on specific aspects of a transaction -- Item Description, Communication, Shipping time and Shipping & Handling Charges. Scores are based on a conventional 1 to 5 scale, with 1 being the lowest and 5 the being the highest rating. The average score for each rating will be displayed on the seller's Feedback Profile page.

Item Title and Price – To give buyers more information while they are evaluating the reputation of a seller, the transaction's item title and selling price will display beneath each Feedback comment on the Feedback Profile page for 90 days.

As a reminder, Detailed Seller Ratings and the other changes do not replace the current Feedback system, rather they augment it. This additional information will enable our best sellers to differentiate themselves from other sellers and enable buyers to make more informed decisions prior to purchasing.

Here are some additional resources to help you get more information:

• Overview of the new Feedback profile page
• Overview of the new "Leave Feedback" flow
• Frequently Asked Questions about the new Feedback system

I appreciate all the input and support we've received from our members, who I know are passionate about Feedback. These changes help ensure that eBay's Feedback system continues to be a credible measure of trust in the ever growing and changing eBay marketplace.

Sincerely,
Brian Burke
Director, Global Feedback Policy

Link to this announcement | Back to top

Isabel Tremblay

Please join us on Thursday, April 26th, from 2:00 p.m. to 3:00 p.m. ET (11:00 p.m. to 12:00 p.m. PT) for a live forum event with Jordan Banks, Managing Director of eBay Canada.

During the call, Jordan will provide his outlook on the marketplace, answer your questions and listen to the ideas and issues that are on your minds.

How do I join the call?
To participate, call our toll-free number 1-866-215-8862 and the operator will connect you. Everyone will be muted once on the line.

For those unable to join us, a link will be posted to the audio transcript of the call shortly afterwards on the Townhall page (www.ebay.ca/catownhall).

How do I submit a question to be answered?
You can submit your questions here (http://forums.ebay.ca/thread.jspa?threadID=500020198&tstart=0&mod=1177203322650) in advance of the session. Please do so before Wednesday, April 25th 7:00pm ET. We also encourage you to ask your question live during the call as Jordan will also open up the “floor” for questions.

Don’t be shy!

We hope you can join us for our first audio experience!

Sincerely,

Isabel Tremblay
Community, eBay Canada

Link to this announcement | Back to top

When is it?
One day only, starting Tuesday, April 24, 2007 between 00:00:01 ET (12:00 AM plus one second on Tuesday, April 24, 2007) and ending on the same day Tuesday, April 24, 2007 at 23:59:59 ET (11:59 PM plus 59 seconds).

How does it work?
Insertions fees for Auction-style listings will be revised on the CA & US sites. This includes listings created prior to the promotion that are scheduled to start during the promotional period April 24, 2007. Please note the exclusions below.

Who is included?
All users who list their items in Auction-style will be eligible for the promotion. Please note the exclusions below. Items re-listed that match the above eligibility will qualify for the promotion. Items listed in two categories will receive the promotional fee for each category.

What is excluded?
This promotion will not apply to the following types of listings: Fixed Price listings, Business and Industrial Capital Equipment, All eBay Motors listings (including Parts & Accessories, Passenger Vehicles, Motorcycles, Power Sports, Other Vehicles), International, Live Auction, Professional Services, Real Estate, Ad Format and Store Inventory listings. The promotional rate does not apply to listings with a start date prior to April 24, 2007 - including those listings revised during the promotional period. The promotional rate also does not apply to listings created April 24, 2007 and scheduled to start after the promotion ends.

Click here to learn more.

Link to this announcement | Back to top

Artemisa Saucedo

Hi everyone, this is Artemisa Saucedo with the eBay Stores Marketing team. In March, I stopped by to let you know that we kicked off the 4th annual Best in Stores contest. We received many great submissions, and after long hours of judging we’ve narrowed the field down to our finalists.

Now we need your help to pick the final winners by voting for the best eBay Stores in the following categories:

Best Looking Store: Which Store best represents their business and brand? Does the eBay Store use appealing colors, consistent themes and their own custom logo?

Best Shopping Experience: Which Store do you feel offers a truly unique shopping experience? Is the eBay Store using effective eBay merchandising to help buyers find items?

Best Store Marketing: Which Store best markets itself by using eBay Stores promotional features and tools?

Best “Standard” Store Layout: Which Store has created a strong presence without using advanced HTML or creative elements?

To review the list of finalists and vote for the Best in Stores winners, visit www.eBay.com/BestInStores2007. Voting is open through April 30th. Winners will be announced on the eBay Stores discussion board in May.

Congratulations to the finalists and thank you to all the Stores sellers who entered the 2007 Best in Stores Contest!

Sincerely,

Artemisa Saucedo
Marketing, eBay Stores

Link to this announcement | Back to top

When is it?
Starting Monday, April 16, 2007 at 00:00:01 ET (12:00 AM plus one second) and ending Tuesday, April 17, 2007 02:59:59 ET (2:59 AM plus 59 seconds).

How does it work?
Insertion fees for Auction Format listings only will be revised on eBay.ca. Auction listings with Buy It Now feature upgrade are not eligible. Please note the exclusions below.

Listings created prior to the promotion and scheduled to start during the promotional period of April 16, 2007 will be eligible for the promotional fee.

The reduced fees for this promotion will be immediately reflected on the site. For sellers listing with any tool other than eBay's new Sell Your Item Form, the promotional price will not be shown during the listing process. Instead the discount will be reflected in view account status, as well as in the invoice.

Who is included?
All Canadian resident users who list their items in Auction Format only on eBay.ca will be eligible for the promotion. Motors Parts & Accessories listings will be included in this promotion. Please note the exclusions below. Items re-listed that match the above eligibility will qualify for the promotion. Items listed in two categories will receive the 5¢ promotional fee for each category.

What is excluded?
Fixed Price Format, Buy It Now feature upgrade, Motors Vehicles, Business and Industrial Capital Equipment, Store Inventory Format, Real Estate Auction Format listings and Real Estate Ad Format listings will not be included in this promotion. The promotional rate does not apply to listings revised during the promotional period. The promotional rate also does not apply to listings created during the promotion April 16, 2007, but scheduled to start after the promotion ends.

Click here to learn more.

Link to this announcement | Back to top

When is it?
Starting Sunday, April 15, 2007 at 00:00:01 ET (12:00 AM plus one second on April 15, 2007) and ending Saturday, April 21, 2007 23:59:59 ET (11:59 PM plus 59 seconds).

How does it work?
eBay Motors Free Listing Week for Canadian Residents only for Auction-Style and Fixed Price vehicles listings on the Canadian eBay Motors site. These reduced fees will be immediately reflected on the site for users of our new Sell Your Item form. Users of the older version of the Sell Your Item form may not see the reduced fees visible on the 'Review and Submit' page. However, the fees for these users will remain free and will be immediately reflected in the My Seller Account Summary page in My eBay. Listings created prior to the promotion and scheduled to start during the promotional period of April 15-21, 2007 will be eligible for the promotional fee.

Who is included?
All Canadian resident users who list their vehicles on eBay.ca Motors will be eligible for the promotion. Items that do not match these criteria will be subject to an account-level debit for the full insertion fee amount as described on the Motors fee page. Items re-listed that match the above eligibility will qualify for the promotion.

What is excluded?
Items listed in regular categories, Motors Parts & Accessories, Pocketbikes, Powersport Vehicles under 50cc, Business and Industrial Capital Equipment, Store Inventory Format and Real Estate Ad Format listings will not be included in this promotion. Items listed on the U.S. eBay Motors site or items listed by a user who is not a resident of Canada will be excluded. The promotional rate does not apply to listings that begin before the promotional period, but are revised during the promotional period to meet eligibility. The promotional rate also does not apply to listings created during the promotion on April 15-21, 2007, but scheduled to start after the promotion ends.

Click here to learn more.

Link to this announcement | Back to top

Isabel Tremblay

Hello everybody,

This is Izzy from the community team at eBay Canada letting you know that eBay University will be in Toronto on Saturday, May 12, 2007.

eBay University is your chance to learn about eBay, meet eBay staff and network with other eBay buyers and sellers. For full course details and to register, click here.

eBay University offers two courses:

‘The Basics of Selling’, ideal for beginners who want to sell for the very first time, and ‘Beyond the Basics’, for people with limited eBay selling experience who want to take their sales to the next level.

Find out more about eBay University here.

Looking forward to seeing you there!

Sincerely,

Isabel Tremblay
Community, eBay Canada

Link to this announcement | Back to top

Abby Green

Hi everybody, I'm Abby Green, and I'm back with more exciting eBay Live! 2007 news for you.eBay Live! 2007 news for you.

First of all, if you haven't already registered for this year's event in Boston, June 14-16, don't wait. We've already sold out of our Priority Passes and our early bird discount ends April 6th!

Next, I want to share more about who some of our other special guests will be:

Seth Godin, bestselling author of Purple Cow and Permission Marketing and former VP of Direct Marketing at Yahoo!, will give you his recipe for growing your auction business without killing yourself. Andy Sernovitz, author of Word of Mouth Marketing: How Smart Companies Get People Talking and co-founder of the Word of Mouth Marketing Association (WOMMA), will tell you the secrets of building buzz on a budget. Plus, at the Closing Gala this year, you can enjoy a fabulous meal, then dance the night away listening to chart-topping hits from Kool & The Gang.

Finally, we've added a new collector's item: the eBay Live! 2007 Education Pin. To get yours, simply register at www.ebay.com/ebaylive and use our online Agenda Builder. Then, print and bring your agenda to an Education Consultant at eBay Live! to collect your pin. But don't be late…supplies will be limited.

Remember that eBay Live! 2006 sold out weeks in advance, so reserve your spot now at www.ebay.com/ebaylive.

Sincerely,

Abby Green
Senior Manager, Events

Link to this announcement | Back to top

Rob Chesnut

Hello…I’m Rob Chesnut, eBay’s Senior Vice President in charge of Global Trust & Safety. As you may know, over the last several months we’ve been working on a number of initiatives that comprise a new, more proactive approach to securing the safety of the marketplace. For instance, last fall we implemented listing restrictions to help reduce counterfeits on the site. In January, we changed our buyer protection plan to encourage the use of safe, insured payments through PayPal. We’ve been protecting bidders on high-end items through the Safeguarding Members ID project, and we’re testing Detailed Seller Ratings to help buyers choose sellers who offer the best customer experience through feedback 2.0, the next generation of our feedback system.

Early results from these and other behind-the-scenes efforts show we’re moving in the right direction. We’re seeing a significant reduction in fake Second Chance offers, for instance, and fewer reports of potential counterfeit listings in the categories most favored by scammers. Of course, as we make changes, the scammers also adapt their methods. While I’m pleased with our direction and progress, I also want to help the Community understand this is an ongoing effort that requires an aggressive long-term approach.

Some of these actions have caused some legitimate concerns in the Community, and we’ve worked hard to address them with education and communication. With Safeguarding Member IDs specifically, we’re working to improve the user interface – we know this is the right policy, but we also know we can improve the user experience, and we’re working on it.

We’ve launched feedback 2.0 on eight eBay international sites, and the initial reaction so far has been encouraging. We’re closely watching how this improved feedback system works, and listening to feedback from eBay members in these markets.

Proactive Fraud Reduction
Today I want to let buyers and sellers know about another security measure we’re taking. For safety reasons, items reportedly most favored by fraudsters may not be viewable for several hours before the listings are indexed into Search results. These new listings are still viewable on the site through My eBay or if you search for the specific item number; however, they are not immediately visible through a keyword search or Browse.

To maximize exposure for these listings and ensure that buyers who browse by category see these items, we’ve made an important change. Any listings impacted by this review process will appear in the “Newly Listed” sort based on when they are made visible in Search (as opposed to when they are listed.) This ensures they will appear at the top of default Browse results – as well as within the “Newly Listed” sort option for Search -- where they belong.

What kinds of listings will be impacted?
Unfortunately, it’s not possible for us to give you criteria, because that information could be used by scammers to work around our Trust and Safety efforts. Overall, however, we expect this security measure to impact only a fraction of listings.

Let me say that I understand that this has some impact for our sellers, but with the change to how we sort listings, and the fact that most bidding occurs in the final 12 hours of a listing, we believe it’s the right step to take. I know we share the same goal – to keep eBay a welcoming, safe marketplace for both our buyers and our sellers.

Again, I appreciate your support – working together, our efforts are helping keep the marketplace a safe place to buy and sell.

Sincerely,

Rob Chesnut
Senior Vice President, eBay Global Trust & Safety

Link to this announcement | Back to top

Ira Grossman

Canada Post has announced price changes for USA and International Letter-post™ and Light Packet™ services that will come into effect April 16, 2007.

Effective April 16, 2007, Light Packet - U.S.A. and Light Packet – International rates will be as follows:

For more information on Canada Post’s price increases to USA and International Letter-post, please visit the Canada Post Web site at http://www.canadapost.ca/personal/rates/2007/lpprice_increase-e.asp.

Regards,

Ira Grossman
Manager, Shipping

™ Trademark of Canada Post Corporation

Link to this announcement | Back to top
	***Original: Coming Soon: Canada Post Light Packet™ and Letter-post™ price increases effective April 16, 2007***
	10 April, 2007 | 13:39 Ira Grossman Canada Post has announced price changes for USA and International Letter-post™ and Light Packet™ services that will come into effect April 16, 2007. Effective April 16, 2007, Light Packet - U.S.A. and Light Packet – International rates will be as follows: CATEGORY PRICES (C$) 0-100 g 101-250 g 251-500 g Light Packet U.S.A. 1.86 3.88 6.20 Light Packet International 3.60 7.29 12.40 For more information on Canada Post’s price increases to USA and International Letter-post, please visit the Canada Post Web site at http://www.canadapost.ca/personal/rates/2007/lpprice_increase-e.asp. Regards, Ira Grossman Manager, Shipping ™ Trademark of Canada Post Corporation
	Link to this announcement | Back to top

Ira Grossman

Hi, this is Ira Grossman from eBay's Shipping team. I'm pleased to let you know about a UPS limited-time discount offer exclusively for eBay sellers who print a UPS shipping label using eBay's online shipping tool.

From April 3, 2007 to September 30, 2007, you can enjoy savings up to 45% on shipments going to the U.S. via a UPS ground service, and savings up to 60%* on shipments going to the U.S. via a UPS air service. The following flat shipping rates will apply for shipments to any destination in the U.S. over the six-month period:

UPS Standard (ground service) $13      Shipments up to 5 pounds $17      Shipments from 5.1 to 10 pounds UPS Express™, UPS Expedited and UPS 3 Day Select™ (air services) $30      Shipments up to 5 pounds $60      Shipments from 5.1 to 10 pounds

How do I register for this promotion?

If you already have a UPS account number

1. Click on the Register Now button and enter your six digit UPS account number. The UPS Account Setup screen will indicate if your current UPS account qualifies for this promotion.
2. If your current UPS account qualifies, you can print a UPS label from My eBay or PayPal immediately.
3. If your current UPS account does not qualify, you must register for a new UPS account.
4. Print a UPS label from My eBay or PayPal (Note: UPS's published rates will be displayed during the label printing process but your credit card will only be billed the promotional rate plus applicable duties, taxes and fuel surcharges)

If you do not have a UPS account number

1. Click on the Register Now button to sign up for your six digit UPS account number.
2. Complete all information required and you will receive your UPS account number to receive the promotional rates.
3. Wait until at least 9 a.m. ET the next business day, go to PayPal, and add your UPS account information to your PayPal account's Shipping Preferences (in your Profile Summary).
4. Print a UPS label from My eBay or PayPal (Note: UPS's published rates will be displayed during the label printing process but your credit card will only be billed the promotional rate plus applicable duties, taxes and fuel surcharges)

For full details, please see our promotion page: http://pages.ebay.ca/ups/upsflatratepromo.html

I hope you enjoy the UPS flat rate shipping promotion.

Sincerely,

Ira Grossman
Manager, Shipping

*Save up to 60% with UPS Express, 48% with UPS Expedited, and 45% with UPS 3 Day Select.

Link to this announcement | Back to top

The eBay Fantasy Hockey Playoffs are back - and you won't believe what's in store.

Pick your fantasy team and you could win! There's over $24,000 in prizes, including:

• Grand prizes of $7500 USD, $2500 USD, $1500 USD and $1000 USD to spend on eBay
• LG 42" Plasma HDTV
• Toshiba Satellite Intel Core Duo Laptop
• Panasonic 5 Disc Home Theatre System

Hockey’s not your game? You can still win amazing random prizes.

Best of all, it’s FREE!

Enter before April 11, 2007 at 6:00 PM ET for the greatest chance to win.

Play now at www.ebay.ca/hockeypool !

Link to this announcement | Back to top

Are you an ambitious and hard working entrepreneur running a successful small business on eBay?

To honour the thousands of savvy Canadians selling full-time and part-time on eBay, eBay Canada is pleased to announce the launch of eBay’s Canadian Entrepreneur of the Year Awards!

To mark its third year, eBay excitedly introduces eBay’s Canadian Young Entrepreneur of the Year Award, open to eBay small business owners between the ages of 18 and 24. The winner of this title receives $3,000 CAD!

eBay’s Canadian Entrepreneur of the Year Awards:

• First Prize: $5,000 CAD
• Second Prize: $2,000 CAD
• Third Prize: $1,000 CAD

eBay’s Canadian Young Entrepreneur of the Year Award:

• $3,000 CAD

How to Enter:
To qualify for entry, eligible members must meet the following criteria between April 1, 2007 and June 30, 2007:

1. Achieve a minimum of $1,000 CAD in sales per month on eBay.ca/eBay.com or the sites combined
2. Post a minimum of ten listings per month on eBay.ca/eBay.com or the sites combined
3. Have at least 98% positive feedback

In addition, you simply need to register for the competition and answer the following questions during the entry period July 1, 2007 to July 31, 2007. An online registration form will be made available beginning July 1, 2007 at http://pages.ebay.ca/entrepreneurs.

1. Why did you start your eBay business?
2. How has your eBay business evolved?
3. How has eBay helped you achieve your business goals?
4. How do you, as a business owner, operate according to eBay’s community values?
5. What significant business challenge have you faced, and how did you overcome it?

The winners in each category will be announced on October 1, 2007!

Good Luck!
eBay

Link to this announcement | Back to top