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September 2006
***eBay Canada Price Promotion - 10 cent Listing Day for Canadian Residents Only ***

30 September, 2006 | 09:00

When is it? Monday, October 2, 2006 at 00:00:01 ET (12:00 AM plus one second) to Tuesday, October 3, 2006 at 02:59:59 ET (02:59 AM plus 59 seconds).

How Does it Work? Insertion fees for Auction Format & Fixed Price listings will be reduced to 10 cents on eBay.ca, eBay.com and eBay Motors (Parts & Accessories Only). *Plus, listings eligible for the reduced 10 cent insertion fee can get an additional 25% off Final Value Fees (up to a maximum FVF discount of $1.25 per listing) when a Canada Post or UPS shipping label is printed online through PayPal between October 2, 2006 00:00:01 ET and October 20, 2006 03:00:01 ET.

*The 25% Discount on Final Value Fees only applies to eligible listings from the 10 cent listing day. Please note the exclusions below. Listings created prior to the promotion and scheduled to start during the promotional period of October 2, 2006 will be eligible for the promotional fee.

The reduced fees for this promotion will not be immediately reflected on the site. Users will receive a credit to their account by November 17, 2006, though credits for both promotions may not be posted at the same time.

Who is Included? All Canadian resident users who list their items in Auction Format or Fixed Price on eBay.ca, eBay.com or eBay Motors (Parts & Accessories Only) will be eligible for the 10 cent promotional fee. Plus, listings eligible for the reduced 10 cent insertion fee can get an additional 25% off Final Value Fees (up to a maximum FVF discount of $1.25 per listing) when a Canada Post or UPS shipping label is printed online through PayPal between October 2, 2006 00:00:01 ET and October 20, 2006 03:00:01 ET. Please note the exclusions below. Items re-listed that match the above eligibility will qualify for the promotion. Items listed in two categories will receive the 10 cent promotional fee for each category.

What is excluded? Buy It Now feature upgrade, Motors vehicles, Business and Industrial Capital Equipment, Store Inventory Format, Real Estate Auction Format listings and Real Estate Ad Format listings will not be included in this promotion. All Multiple Item Auctions (Dutch Auction, Fixed Price listings & Lot listings) are not eligible for the 25% off Final Value Fee discount. The promotional rate does not apply to listings revised during the promotional period. The promotional rate also does not apply to listings created during the promotion October 2, 2006, but scheduled to start after the promotion ends. The 25% off Final Value Fee discount does not apply to any listings other than those eligible for the 10 cent listing day.

Click here to learn more


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***Save The Date: Town Hall with Bill Cobb on Friday, September 29th***

27 September, 2006 | 10:16


Bill Cobb

Hi everyone...this is Bill Cobb, President of eBay North America. I'm here to invite you to our next Town Hall event on Friday, September 29, 2006 from 1:00 – 2:00 PM ET.

The busy holiday shopping season is just around the corner, and I know our sellers want to know what we're doing to drive buyers to the eBay marketplace. I've invited Gary Briggs, eBay's Senior Vice President and Chief Marketing Officer, to join me for this next Town Hall. Gary recently shared some of his marketing activities on our announcement board. He'll be talking in more detail about these initiatives, as well as other marketing plans for driving buyers to our marketplace.

As always, we'll take your questions about this topic, along with other general topics about eBay. To send us your questions in advance, visit our Town Hall page at www.ebay.com/townhall. We'll also take questions submitted to us by listeners live during the event.

You can listen to the audio of this Town Hall through Windows Media Player or through Real Player. Details on how to download and install the latest versions of both of these are available on our Town Hall page.

I'm really excited for this holiday season and hope you'll join us on Friday, September 29th.

Sincerely,

Bill Cobb
President, eBay North America


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***Free Picture Week for Vehicles, Sept. 24 - 30***

25 September, 2006 | 09:22

What is it? It's a Free Picture Week for vehicles. This promotion is for Canadian residents, listing on the Canadian Motors site (http://cars.ebay.ca/). The discounted fees will be immediately reflected on the Canadian Motors site.

When is it? It all starts Sunday, September 24, 2006 at 00:00:01 EDT (12:00 AM plus one second on September 24, 2006) and ends Saturday, September 30, 2006 23:59:59 EDT (11:59 PM plus 59 seconds on September 30, 2006).

Who is included? This promotion is only open to residents of Canada. Listings must be made on the Canadian Motors site in either Auction or Fixed Price format. Listings created prior to the promotion and scheduled to start during the promotional period of September 24-30, 2006 will be eligible for the promotional fee. Items that are re-listed that match the above eligibility will qualify for the promotion.

What is excluded? Items listed in non-Motors Vehicles categories, including Parts & Accessories, Pocketbikes, Powersport Vehicles under 50cc, Business and Industrial Capital Equipment, Store Inventory Format and Real Estate Ad Format listings will not be included in this promotion.

Items listed on the U.S. eBay Motors site (http://www.motors.ebay.com/) or items listed by a user who is not a resident of Canada will be excluded.

The promotional rate does not apply to listings that begin before the promotional period, but are revised during the promotional period to meet eligibility. The promotional rate also does not apply to listings created during the promotion on September 24-30, 2006, but scheduled to start after the promotion ends.
 

Learn more about the Free Picture Week for vehicles.


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***Resolved: Issues with Accessing eBay Accounts and Gallery Images***

23 September, 2006 | 10:21


Yesterday, some members may have encountered error messages while trying to access their eBay accounts. Members may have also experienced delays in Gallery images appearing on their listings.

Both these issues have now been resolved.

Thank you for your patience.



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***Issues with Accessing eBay Accounts***

22 September, 2006 | 11:46


While trying to access their eBay accounts, members may be seeing an error message saying they are not registered. We're aware of this issue and are working to fix it as quickly as possible.

While we're working on this issue, we ask users not to attempt accessing their accounts by re-registering a new account with the same User ID or email address.

Thank you for your patience.


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***Coming Soon: Sales Tax Support for Canadian Sellers ***

21 September, 2006 | 16:44

Over the next few days, we will be introducing sales tax support for Canadian sellers on the eBay platform. Sales Tax is a free, optional feature that enables sellers to specify a sales tax rate for each Province or Territory.

How will eBay.ca's Sales Tax work?

You can use the eBay tax table to specify a unique, blended sales tax rate for each Canadian Province or Territory in which you are required to charge sales taxes.

When a prospective buyer views your items, your tax rates will be disclosed. When your buyer goes through eBay Checkout after purchasing one of your items, the system will automatically calculate the correct sales tax amount based on the buyer's shipping address and the rates that you specified in your tax table. The sales tax amount will be included in the total amount requested from the buyer during eBay Checkout.

How can I set up a Tax Table?

You'll be able to manage your Canadian tax table from within the "Preferences" area within My eBay.

Note: You must use eBay.ca to manage your Canadian tax table. It cannot be accessed from eBay.com or other eBay sites.

How can I manage Sales Tax from the Sell Your Item form?

If you've never modified your Sales Tax table within My eBay, you can still enter a tax rate for a single Province or Territory in-line within the Sell Your Item flow.

If you've set up values in your Sales Tax table in My eBay, you'll be able to either charge tax according to your Sales Tax table settings (the default), or to turn off sales tax for that item only.

Where does Sales Tax appear in the Sell Your Item form?

You can add Sales Tax to your view of our new Sell Your Item form, by clicking Show/Hide options and selecting "Other".

On the old Sell Your Item form, Sales Tax appears on the Payment and Shipping page, below the shipping area.

What if I don't need to collect sales tax?

If you aren't required to collect and remit sales tax in Canada, then you don't need to do anything. Sales Tax rates are initially set to zero as a default for all sellers.

Can I set up more than one tax rate for a single Province or Territory?

Only one tax rate can be applied for any given Province or Territory (this tax rate will be exposed to the buyer as a single line item labeled "Sales Tax"). Accordingly, sellers who must collect more than one sales tax for a given region must enter a blended or total tax rate in their tax table.

Example 1. Suppose a seller needs to collect 8% PST and 6% GST from Ontario residents. This seller would enter a combined tax rate of 14% for Ontario residents.

Example 2. Suppose a seller needs to collect 6% GST and 7.5% QST from Quebec residents. Since QST is applied to both the item price and the GST amount, the applicable effective rate works out to 13.95%.

Can I charge sales tax on shipping and handling as well?

If a specific Province or Territory requires that you charge sales tax on shipping and handling charges, select the "Also charge sales tax on S & H" check box next to the rate. If you do not select this check box, sales tax will be charged on the item price only.

When do changes take effect?

Changes that you make in your tax table do not affect your live listings. Only items that you list, relist, or revise after submitting your changes will be affected.

Do I have to list my item on eBay.ca in order for my Sales Tax preferences to be applied?

No. Although your tax table can only be set up on eBay.ca, these settings will be applied to any listings created on either eBay.ca or eBay.com.

Does my buyer have to enter checkout on eBay.ca in order for sales tax to be properly applied?

No. Sales tax will be applied according to your settings, regardless of whether your Canadian buyer happens to be using eBay.ca or eBay.com.

Will my Sales Tax settings show up on my listings?

On eBay.ca, your Canadian Sales Tax rates(s) will be displayed on the item page.

On eBay.com, your Canadian Sales Tax rate(s) will be displayed on the item page only when viewed by a member with a Canadian shipping address.

What if some of my listings are taxable and some are not?

Once you've set up a tax table in My eBay, you can override the tax settings for any given item during the Sell Your Item flow on an item-by-item basis.

Note: In order to override sales tax on an item, you must list that item on eBay.ca. Items listed on eBay.com will always have sales tax applied to them, according to your eBay.ca tax table settings.

How do I know if I should charge Sales Tax?

As a condition of using the eBay Web site, sellers agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding their own listings. If you're not sure whether or not you should be collecting and remitting Sales Tax, please consult a tax professional.

There's a related member discussion pinned to our "Selling on eBay board" available at http://forums.ebay.ca/thread.jspa?threadID=100027819&tstart=0&mod=1156989260426


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***5 FREE Listings - For Those Who Have Never Sold an Item***

16 September, 2006 | 14:00

When is it? It starts Sunday, September 17, 2006 at 00:00:01 ET (one second after midnight on September 17, 2006) and ends Saturday, September 23, 2006 at 23:59:59 ET (one second before midnight on September 23, 2006).

Who is eligible? Any Canadian resident eBay member who has never listed any item for sale as well as those who have tried selling on eBay and never been successful. Only your first five listings will be eligible.

What is excluded? Motors Vehicles, Stores Inventory Listings, Business and Industrial Capital Equipment and Real Estate Ad Format listings will not be included in this promotion. The feature fee for the Value Pack feature bundle (which includes Gallery) will remain unchanged. The promotional rate does not apply to listings that start before the promotional period, but are then revised between September 17-23, 2006. The promotional rate also does not apply to listings created during the promotion September 17-23, 2006, but scheduled to start after the promotion ends.

Click here to learn more


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***Other Sellers’ Items Displayed on Closed Item Pages***

11 September, 2006 | 13:50

Starting this week we will be modifying the information we show buyers who come to eBay directly from an off-eBay site and land on a closed item page. When this happens, we will show similar active items from other sellers -- including their Gallery photos -- at the top of the page. Active items from the seller who listed the closed item will still be displayed directly underneath this section.

This change will help new buyers who come from outside eBay and are often confused about how to find active listings that match what they were originally looking for on other sites.

Sellers, please note: If you have cross-promotion connections (http://pages.ebay.ca/sell/crosspromotion-connections-tutorial.html) set up with other sellers, those items will continue to be the only items displayed. Also, as before, you may opt out of this program. Doing so means your closed item pages will not display similar items from other sellers, nor will your active listings appear on other sellers’ closed items.


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***Reminder for the eBay Town Hall Event with Bill Cobb – Tomorrow, September 6th***

05 September, 2006 | 16:33


Don't forget to listen in as Bill Cobb, President of eBay North America, hosts our next Town Hall on Wednesday, September 6th from 7:00pm ET to 8:00pm ET. Bill and his leadership team will take your questions and suggestions during this open-topic Town Hall.

To submit your question and to listen in, visit our Town Hall page.


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***eBay Canada Price Promotion - 10 cent Listing Day for Canadian Residents Only***

04 September, 2006 | 14:01

When is it? This promotion starts Tuesday, September 5, 2006 at 00:00:01 ET (12:00 AM plus one second) and ends that same day Tuesday, September 5, 2006 23:59:59 ET (11:59 PM plus 59 seconds).

How Does it Work? Insertion fees for Auction Format & Fixed Price listings will be revised on eBay.ca, eBay.com and eBay Motors (Parts & Accessories Only). Please note the exclusions below.

Listings created prior to the promotion and scheduled to start during the promotional period of September 5, 2006 will be eligible for the promotional fee. The reduced fees for this promotion will not be immediately reflected on the site. Users will receive a credit to their account by October 21, 2006 or before.

Who is Included? All Canadian resident users who list their items in Auction Format or Fixed Price on eBay.ca, eBay.com or eBay Motors (Parts & Accessories Only) will be eligible for the promotion. Please note the exclusions below. Items re-listed that match the above eligibility will qualify for the promotion. Items listed in two categories will receive the promotional fee for each item.

What is excluded? Buy It Now feature upgrade, Motors vehicles, Business and Industrial Capital Equipment, Store Inventory Format and Real Estate Ad Format listings will not be included in this promotion. The promotional rate does not apply to listings revised during the promotional period. The promotional rate also does not apply to listings created during the promotion September 5, 2006, but scheduled to start after the promotion ends.

Click here to read more!


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