On July 12th, we announced the trial of a new feature called Feedback Filtering. This feature allowed members to filter Feedback by type (positive, neutral, negative). You can find the original Announcement here.

Many members of the Community have long asked for a way to only see Feedback of a certain type, such as negative or neutral, and have long debated the addition of such a feature. Many members have said that the ability to filter by different feedback types will help them make better trading decisions. Conversely, other members feel that seeing all feedback together, without filtering by type, provides important overall context for the comments. These members believe that viewing only negative comments could unfairly obscure all of the positive comments received during the same time.

The trial was undertaken in order to evaluate this functionality by gathering input from the Community, and measuring the effect this has on the entire marketplace. Before and during the trial, we consulted with Community members in research groups and gathered feedback from the discussion boards.

As a result of this input and research, we are announcing that, effective today, this trial has been ended and Feedback Filtering will no longer be available on www.ebay.ca.

We are extremely grateful to everyone who has taken the time to contribute to this process.