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***Making Policy Pages Easier to Read***

10 June, 2005 | 19:09

As part of eBay's strategy to improve Trust & Safety in our marketplace, we are introducing a new design for eBay Policy pages to make our policies easier to read and understand. As part of the new design, the information on each Policy page has been organized into four parts:

  1. Introduction - This area of the page clearly describes the policy, as well as what is not permitted. This section also includes guidelines on potential consequences of violating the policy. These consequences can include listing cancellation, limits on account privileges, and account suspension.
  2. Some Examples - Here you can review examples that illustrate how you can comply with the policy, as well as examples indicating potential violations.
  3. Additional Information - This area of the page contains more useful information that helps make the policy easier to understand. This includes links to other sites and online resources, contact information for organizations relevant to the policy, etc.
  4. Why does eBay have this policy? - This section outlines eBay's rationale for creating the policy, and explains how it helps provide members a consistent and safe trading experience on eBay.

In addition to improving the way information is organized, we've also made it easier to read Policy pages. Each section of the page (except the Introduction) has a "Show/Hide" link. By choosing to show or hide each section, you can read the page a section at a time or in its entirety.

To review the new Policy page design, please visit the main Rules and Policies Help page.

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