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May 2012
***Updated: Scheduled Maintenance For This Week***

31 May 2012 | 10:48AM EST


The eBay system will be undergoing general maintenance from approximately 16:00 EST (4pm) on Friday, June 1st to 18:00 EST (6pm) on Friday, June 1st. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

Regards,

The eBay Team
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***Updated: eBay Scheduled System Maintenance***

22 May 2012 | 01:00PM EST

The eBay system will be undergoing general maintenance from approximately 3pm to 10pm EST on Friday, May 25th. During this maintenance period, you may not be able to view certain account activity and billing invoices. We apologise for the inconvenience and thank you for your patience.

Regards,

The eBay Team


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***Updated: Changes to fees on eBay.com.au***

16 May 2012 | 01:06PM EST

As previously announced, changes to the fee structure on eBay.com.au come into effect today.

These changes include:

  • 12 free pictures on every listing including Gallery
  • Free Supersize and Gallery Plus
  • Fewer insertion fee tiers
  • Flat final value fees (category exclusions apply)
  • Removal of many listing upgrade features
  • Simpler fee structure for Motors.

These changes are aimed at providing sellers with a simpler, more transparent fee structure making it easier to predict and calculate eBay fees.

Full details of the changes and how they may impact you can be found here.

Regards,

The eBay team




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***Updated: Postage cap changes***

15 May 2012 | 10:21AM EST

On 2nd April 2012, Australia Post changed its fee structure for parcels.

To ensure sellers are able to remain competitive, eBay has today updated relevant postage caps to reflect Australia Post's changes.

The postage cap changes are as follows:

Books and Magazines: all postage caps have been removed

CDs: postage cap has been increased from $5.20 to $7.20

DVDs: postage cap has been increased from $10.40 to $11.40

Learn more about postage caps.

Regards,

The eBay team


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***Updated: Changes to advertising placements on eBay.com.au***

11 May 2012 | 03:21PM EST

In keeping with eBay's commitment to provide the best possible experience for buyers on eBay.com.au, from the end of June 2012 eBay will be removing all advertisements at the top of Search Results pages. This change will serve to increase the number of listings from sellers immediately visible to buyers, and is in line with other recently announced changes to features on eBay.com.au.

From May 2012 there will also be merchandising placements added to the bottom of View Item pages to increase the chances that buyers find what they're looking for when visiting eBay.com.au.

In January 2012 eBay began to show advertisements on a certain number of View Item pages in line with eBay standards in North America and Europe. From 30 May you will begin to see advertisements on all View Item pages regardless of the seller.

These changes are intended to enhance the shopping experience for buyers and ensure that eBay remains Australia's leading online shopping destination.

For more information, click here.

Kind regards,

The eBay team
Please see an example below of the Search Results page:




Please see an example below of where the advertisement will appear on the View Item page:



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