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September 2011
***Updated: Product-based search coming to technology categories***

21 September 2011 | 02:36PM EST

During the week commencing 10th of October 2011, eBay.com.au will launch a new buyer experience in Search that is focussed on showing grouped products before individual listings.

In order to make a faster purchasing decision, technology buyers expect to be able to find the product they want easily, including the best deals available from sellers who offer excellent service.

As a result, rather than a list of individual items, all search results containing items listed in the Digital Cameras, Mobile Phones and Apple Laptops categories will be grouped by product and highlighted in search results above individual listings. Sellers of items in these three categories will need to add a matching product from eBay’s catalogue to their existing and future listings in order for them to be included in the new product-based search results and Product Detail Pages.

Sellers are encouraged to check all existing listings (including Good 'Til Cancelled) in the affected categories and link them to matching products in the catalogue by the week commencing 10th October 2011. You can revise listings in bulk in My eBay or in Selling Manager and Selling Manager Pro.

Read more about how to take advantage of the new search experience.

Regards,

The eBay team


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***Updated: Updated: Changes to meet buyer demand on eBay.com.au***

21 September 2011 | 10:28AM EST

Pricing changes – live on 22 September 2011

As announced in July, on 22 September the new pricing changes will take effect on eBay.com.au.

The changes will:

  • Encourage business and professional sellers to meet the growing demand for fixed price formats and remain competitive
  • Make it easier for casual sellers to sell with zero up-front cost

For more information and to understand how you can make the most of the changes, please view the relevant links below:

 
eBay Top-Rated Seller – live on 21 September
2011

As announced in July, the eBay Top-Rated Seller program will launch today on eBay.com.au.

In conjunction with the launch of the Top-Rated Seller program, eBay is retiring the PowerSeller logo from the ‘View Item’ page.  The PowerSeller program is still valid and will remain unchanged, only the buyer facing logo will be removed.

Read more about the Top-Rated Seller program.

Regards,

The eBay team


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***Updated: Enhanced search, expanded functionality coming to Messages in My eBay in late 2011. Act now to save older and archived messages***

07 September 2011 | 02:45PM EST

Over the next couple of months, eBay will be making changes to improve the Messages system within My eBay. Once complete, you’ll enjoy enhanced search functionality, a new auto-archive function for easy email organisation and more.

Take action
Because most users don’t look at emails older than six months, and the additional capacity gained by removing older messages will help the Messages system run faster, eBay will be reducing the length of time emails can be stored in your Messages folders from one year to six months.

On September 12, eBay will begin the process of removing emails older than six months from your inbox and folders. This includes messages that you have saved in an Archive folder. You will not be able to retrieve these emails once they are deleted. If you want to save messages older than six months, you can either:

Be sure to save or forward your messages before September 12. Once implemented, eBay hopes you find these improvements to the Messages system make member-to-member communications on eBay even better.

Regards,

The eBay Team


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