It is important to note that Western Australia, Queensland and the Northern Territory do not observe daylight saving.

Sellers
The length of time you listed an item for will remain the same. One hour will effectively be added to the end time of your current listings. For example, a five day listing starting at 10am AEST on Thursday 1 October 2009 will end at 11am AEDST on Tuesday 6 October 2009.

Buyers
The 'End time' displayed within a listing will always show the time remaining on an item accurately (i.e. 4 days 23 hours).

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If you have any questions about the changes, how to choose the right Store package, why these changes have been introduced or what 'Best Match' is and how it works, come along to the workshop and speak with us.

Topic: Store Packages & Best Match
When: Tuesday 22 September 7pm
Where: Workshop Discussion Board

*Please note no personal account queries will be addressed during these workshops.

What is an online workshop?
Workshops are essentially online discussions between eBay members and eBay staff held in real time. They are fast, fun, informative and a great way to learn.

We hope to see you there!

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Thanks to community feedback, a few issues with the roll out of these changes were identified and quickly brought to our attention.

Basic Store Packages and Selling Manager Pro
If you subscribe to a Store package, Selling Manager Pro is free. However, it is not automatically included with Basic Store package subscriptions. If you have a Basic Store package subscription you will need to separately subscribe to Selling Manager Pro, which can be done in 4 easy steps:

1. Go to My eBay
   
2. Select the Account tab
   
3. Choose Subscriptions
   
4. Click on the Subscribe link for Selling Manager Pro

We are working to correct this as quickly as possible and will ensure that all Store subscribers who have been incorrectly charged the $0.10 Listing Designer fee on Buy It Now listings since 10 September 2009 are credited for any of those incorrect amounts.

Best Match Tool
Finally, the Best Match tool, aimed at helping sellers understand how their listings are performing, was experiencing a few technical difficulties and these have now been resolved.

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These changes include the introduction of:

• Best Match as the default sort order replacing Time Ending Soonest
  
• New Store packages and changes to store fees
  
• Increased visibility for store listings

If you’re shopping on eBay you may notice an increase in the number of items and a change in how search results are displayed. The aim of the changes is to make finding what you’re looking for even easier.

If you’re selling on eBay you too will notice an increase in items and a change in how search results are displayed. If you don’t currently have a store your fees won’t change at all, but you might want to consider if a store package is right for you. If you do have a store, it’s important you understand the changes to stores and fees that come into effect today. Visit our FAQs on stores and fees for more information.

For further details of all the changes, visit 'The big news' page or sit back and watch our Online Webcasts. The Best Match tool is also available now to help sellers understand how well their listings are performing.

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As noted previously, the problem is in the tracking and reporting system only and actual traffic continues to function properly.

Thank you for your patience and we apologise for any inconvenience.

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Most of the improvements will not require sellers to take any action, but it is recommended that you check your listings to ensure they are still being listed in the appropriate categories.

As well as updating these categories, eBay.com.au will also be introducing a new category for franchises. You can read the accompanying franchise policy here.

Antiques
Art
Baby
Beauty, Health
Books
Business, Industrial
Cameras
Cars, Bikes, Boats
Coins
Collectables
Computers
Crafts
Dolls, Bears
Electronics
Fashion
Home
Jewellery
Movies
Music
Musical Instruments
Phones
Pottery, Glass
Sport
Stamps
Ticket, Travel
Toys, Hobbies
Video Games
Lots More...

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