If you need to contact customer support during this maintenance period please do so via email - http://pages.ebay.com.au/help/contact_us/_base/index.html. Alternatively, you will be able to use Live Help once the scheduled maintenance is completed.

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If you are an existing eBay Education Specialist, or you wish to start teaching, the program which will now be free will operate in the following way:

• Register your interest to become a teacher by sending an email with your name and whether you are currently an Education Specialist to ebay_educator@stokesmischewski.com.au (Stokes Mischewski is an eBay research partner and will facilitate the program).

• In order to become a CeE, you’ll need to meet certain eligibility criteria including the successful completion of an online exam. Once you have passed the exam and satisfied the eligibility requirements (e.g. have at least 50 feedback) you’ll be granted access to the new CeE logo, a certificate of registration and student certificates.
  A list of approved texts will also be provided and you’ll be granted access to an exclusive Approved Courses category within eBay Services where you can advertise your upcoming classes.

• To ensure all CeEs maintain a minimum acceptable knowledge of eBay, you’ll be required to complete the exam in January each year.
  If you do not pass the exam on your first attempt, you will have the opportunity to re-sit the exam once more within a twelve month period however a second fail will exclude you from the CeE program for twelve months.

We’d like to thank all our local teachers for your continued commitment to teaching others how to sell and buy on eBay.com.au.

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We’ll be updating the look and feel, introducing some new features, consolidating boards, increasing some access requirements and revising the discussion board policy.

The discussion boards have been an important part of the eBay experience for many years. We believe the changes being introduced will not only ensure they continue to be a great spot for members to seek advice, share passions and tips for trading on eBay but also allow for more focused, constructive discussion among members and with eBay.

Here’s a snapshot of some of the new features being introduced:

• Greater personalisation and layout options. In addition to showing My World profile images, you’ll find tools that will allow you to quickly access those discussion topics that are most important to you.
• Time-saving features. Hover over a discussion thread title and catch a glimpse of the conversation that’s taking place before you decide to click into the thread.
• Enhanced control over your experience. You can sort discussions from newest to oldest or vice versa plus you’ll be able to automatically “quote” an earlier post.

Take a look at the recently upgraded discussion boards on the eBay.com site to get an idea of how things will look.

In order for the boards to get their makeover, they’ll need to be offline for a little while. We anticipate the boards will be unavailable for about 6-8 hours and we’ll provide exact times as we get closer.

Thanks to everyone who contributed feedback, suggestions and ideas, your input has helped finalise the new structure. Keep an eye on your favourite discussion board for more details.

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Both buyers and sellers have told us the format is too confusing and this is backed up by our data which shows the Dutch auction format is not widely used, accounting for a very small percentage of all auction listings.

If you currently list with the Dutch auction format you’ll have until mid May to convert your listings to another format, such as single-item auction listings or the multi-quantity fixed price format.

Any Dutch auction listings that are live when the format is discontinued will be allowed to run to their conclusion, and Good ‘Til Cancelled Dutch auctions will relist but will automatically be set to a quantity of one.

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Regards,
The eBay team

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	***Previous update: Coming soon - changes to My eBay***
	04 February 2009 | 02:34PM EST The retirement of the classic version of My eBay has been delayed, so for the moment the ability to opt in and out of the new version is still available. We'll provide further updates on the retirement of 'classic' soon. Regards, The eBay team
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	***Original: Coming soon - changes to My eBay***
	15 January 2009 | 04:05PM EST Later this month, My eBay will transition from the ‘old’ or ‘classic’ version to the new version, currently know as My eBay beta or My eBay preview. Many of you have been using this new version of My eBay for a while now and we’d like to thank everyone who contributed feedback and suggestions about the look and feel, features and functionality; you helped shape the improvements that have been made to the new My eBay over the last few months. If you haven’t yet tried the new My eBay you can do so before this change comes into place by clicking the "try the beta" link in the upper right corner on the old My eBay pages. The new My eBay has a more consistent look and feel with the rest of the eBay site, is much more customisable and has some great new features. We know and understand that some of you simply don’t want the old version to go, but we hope with time you’ll come to like the new version even more than the old. Regards, The eBay team
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With a total of $25,000 worth of prizes up for grabs, it won’t matter whether you’re a dedicated fan or you’ve never watched a game. Simply join either the NRL or AFL tipping comp (you can join both if you like) and you are in with a chance of winning.

Each competition has a weekly prize of $250 for the top tipper plus a massive $5,000 for the end of season winner.

There’s also a few “early bird” prizes to kick off each comp, so register on or before 20 March 2009 for your chance to win $500.

Want to see who the tipping master is among your friends or family? You can set up private competitions and invite friends, family or work mates to join.

As always terms and conditions do apply:
NRL Tipping competition - Terms & Conditions
AFL Tipping competition - Terms & Conditions

To find out more and join, go to http://tipping.ebay.com.au/.

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As always terms and conditions do apply.

Why wait, list your items now and simply schedule them to start tomorrow!

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