17 June 2008 | 03:17PM EST
From today, 17 June 2008, you may notice a few changes to PayPal Buyer Protection on eBay.com.au.
Firstly, the amount of protection has increased from a maximum of $3,000 to an impressive $20,000 and applies to the full value of your purchase (including postage) for almost every eBay purchase when you pay with either:
- PayPal or
- Visa or MasterCard processed via PayPal
Secondly, we’ve made PayPal Buyer Protection simpler. You no longer need to ensure that the seller you’re buying from meets certain eligibility criteria. Simply look for the PayPal Buyer Protection details in the Buy safely section of the item description:
You’ll be able to shop on eBay.com.au with the comfort, confidence and peace of mind that you can be protected for up to $20,000 in the unlikely event that you don’t receive your item or it’s not what you were expecting (terms and conditions apply).
Are there any exceptions to PayPal Buyer Protection?
Items listed within certain categories are not eligible for PayPal Buyer Protection. These include, amongst others, Cars (where up to $20,000 Vehicle Purchase Protection is available), Real Estate, Services and Business for sale. Learn more about these exceptions.
Want to know more about PayPal?
Learn how quick and easy it is to buy with PayPal or watch the PayPal tutorial for simple tips on setting up your PayPal account.
Regards
The eBay team
A message from our lawyers
The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962. eBay is an authorised representative, number 308318, of PayPal for the purpose of providing information about PayPal. eBay and PayPal are not acting as your agents, are not providing personal financial advice to you and do not take your individual circumstances into account in providing information about PayPal. You should consider the Product Disclosure Statement and Financial Services Guide before deciding to sign-up for or use the PayPal online payment service at https://www.PayPal.com.au
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