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February 2008
***Half price listing fees* – starts this Friday 29 February***

27 February 2008 | 07:09PM EST


Save 50% on insertion fees on all auction and fixed price listings* between 29 February and 3 March when you offer PayPal on your listings.

With a major PayPal buyer promotion kicking off next week there’ll be lots of shoppers looking for a good deal, so take advantage of this promotion and get your items listed.

There is no limit to the number of listings you can post during the promotion period, so just remember to list all your items with PayPal as the payment method and sell the easy way.

*All other eBay fees including listing upgrades, final value fees, format fees, subscription fees and PayPal fees apply as normal. Terms and conditions apply.

Full details of eBay’s fees can be found at http://pages.ebay.com.au/help/sell/fees.html.

Enjoy!
The eBay team

The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962. You should consider the Product Disclosure Statement before deciding to sign-up for or use the PayPal online payment service at http://www.paypal.com.au.
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***Upcoming online workshop: Selling on eBay***

21 February 2008 | 07:22PM EST


Whether you sell a little or a lot, this is an excellent opportunity to join members of the eBay team and ask all your selling related questions. Anything from selling tools and tips to feedback or the recent category changes.

Title: Selling on eBay
Date: Tuesday 26 February 2008
Duration: 7pm to 8.30pm (AEDST)
Where: Workshops Board

*Please note no personal account queries will be addressed during this workshop.

What is an online workshop?
Workshops are online discussions presented by staff, special guests and expert eBay members on a range of eBay related subjects. They combine informative material with interactive discussion and are a great way to learn, interact with eBay staff, and chat with the experts on a wide variety of topics.

See you there!
The eBay team
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***Scheduled maintenance ***

21 February 2008 | 05:48PM EST


The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday 22 February. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

Regards,
The eBay team
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***Further enhancements to combat online fraud***

21 February 2008 | 09:37AM EST


In November 2006 eBay launched the Safeguarding Members’ IDs project on eBay.com.au for auction-style listings of $250 or more.

This initiative, which replaced bidders' IDs with aliases (such as Bidder 1, Bidder 2 and Bidder 3), helped combat attempts of fraud such as fake Second Chance Offers.

The changes to the way members' IDs are displayed in auctions proved successful on higher priced listings, in fact the volume of fake Second Chance Offers on items of $250 or more has dropped significantly since the introduction of this feature. Despite all efforts, fraudsters have adjusted their methods and now target bidders of less expensive items with fake Second Chance Offer emails.

In an effort to make eBay an even safer place to buy and sell, Safeguarding Members’ IDs has been expanded to include ALL auction-style listings regardless of the item price.

This change will take effect Friday 22 February.

How Safeguarding Members’ IDs works
eBay automatically masks a bidder's User ID so fraudsters can’t tell who is bidding on a listing. Masked IDs cannot be targeted with spoof email. The bid history page displays a feedback score range, giving legitimate members a sense of who is bidding, while protecting them from fraudsters. Sellers can see the actual User IDs of bidders on their listings if they are logged in.

How do fraudsters abuse the information currently available on the site?
Fraudsters gather bid history information from the site to identify User IDs of unsuccessful bidders and combine it with information from other places (like the item page) to send authentic looking emails which appear to offer the same or similar items for sale.

Because a significant number of members have registered an email address that is very close or identical to their eBay User ID, fraudsters send spam emails to bidders using the User ID along with several of the most common domain names (eg userid@hotmail.com.au, userid@yahoo.com.au, userid@gmail.com, etc). Some of those emails reach their target.

When they get these emails unsuccessful bidders may think they are dealing with the legitimate original seller, and agree to send funds in exchange for the item.

How do eBay members get caught out by fraudsters?
It's important to note that fraudsters usually ask the unsuspecting bidder to pay using Western Union or MoneyGram because these methods are hard to trace and there is no recourse or protection if the item is not delivered. NEVER pay for eBay items using these methods.

For information on how to trade safely on eBay and ensure you are protected against online fraud visit the Security Centre.

Regards,
The eBay Trust & Safety team
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***Scheduled maintenance ***

15 February 2008 | 10:29AM EST


The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 15 February. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

Regards,
The eBay team
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***Scheduled maintenance - including eBay checkout***

06 February 2008 | 03:36PM EST


The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 8 February. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

eBay checkout will be completely unavailable for one hour from 18:00 AEDST to 19:00 AEDST during this maintenance period.

Regards,
The eBay team
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******Coming Soon - Picture Show feature free in all listings******

05 February 2008 | 06:24PM EST


From 20 February 2008, we’re removing the cost of the Picture Show feature!

Picture Show currently costs 50c per listing but commencing 20 February 2008 all new listings with two or more photos will automatically have Picture Show enabled – FREE!

Picture Show allows buyers to browse all your item's pictures or run them in a slide show at the top of the item listing page. So take advantage, upload plenty of photos and give you’re buyers even more reason to buy from you!

Happy selling
The eBay team.
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***Dunk the scammer and win a share of $9,750 in PayPal credit***

01 February 2008 | 06:03PM EST


We want your help wiping out the scammers!

Dunk all 5 nasty crooks in this fun game before 13 Feb and you could be one of 5 daily winners of $150 in PayPal credit. There’s no limit to how many times you can enter. So get dunkin’ and give those scammers what they deserve.

Certain terms & conditions do apply. Winners will be announced on the promotions board.

Play Dunk the Scammer Now

Regards,
The eBay team

The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence (number 904962). Before deciding to sign up for or use the PayPal Service, you should consider the Product Disclosure Statement which can be found at http://www.paypal.com.au.
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