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December 2007
***Scheduled maintenance ***

20 December 2007 | 12:08PM EST


The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 21 December. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

Regards,
The eBay team
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***Changes to the Cars, Bikes, Boats categories***

17 December 2007 | 04:54PM EST


In mid January, ebay.com.au will be making changes to the Cars, Bikes & Boats categories. The changes allow for more comprehensive classification and will help you find items faster. Several new categories have also been created to meet community demand.

The following structure (with category numbers) will be in place in mid January:

Cars, Bikes, Boats [9800]

    Aircraft [158320]
    Automobilia [29707]
    Boats, Watercraft [72535]
    Caravans, RVs [158346]
    Cars [29690]
    Car Accessories, Tuning [29692]
    Car Audio, Video, Electronic [3270]
    Car Manuals [29698]
    Car Parts [72364]
    Turbo, Performance Parts [43806]
    Motorcycle Accessories [33341]
    Motorcycle Apparel [32076]
    Motorcycle Parts [35228]
    Motorcycles [32073]
    Pocket Bikes, Go Karts [158321]
    Trailers [9882]
    Trucks, Commercial Vehicles [158348]
    Other Cars, Bikes, Boats [32636]

Cars category – new structure

    Cars [29690]
    Collector Cars [101893]
    Passenger Vehicles [35227]
    Restoration, Salvage [130628]

No categories will remain for the various Car Manufacturers and Makes. You should use the Item Specifics / Product Finder to narrow your options to specific makes and models.

Boats category – new structure

    Charter Boat Hire [158323]
    Inflatable, Semi-Inflatable [102699]
    Personal Watercraft [72536]
    Power Boats [158324]
    Sail Boats [158335]
    Other Boats [33342]

The current categories of Fishing Boats [102698]; Power, Motor, Ski, Race [102700]; Sailboats, Yachts [102701] will be combined into Other Boats [33342] in mid January.

Farm Equipment – this will be combined into Tractors, Heavy Machinery [105816] within the Business, Industrial category.

For comments or further suggestions, email eBay at aucategory@ebay.com (please note this is a read-only email address).

Regards,
The eBay team
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***New expanded search***

13 December 2007 | 04:45PM EST

eBay Australia has made changes to increase the relevance of your search results. Until recently search results relied on a precise match of keywords in the item title. Now, clever new algorithms mean the system can automatically link certain keywords within categories.

For example, a search for AFL in the Sports category will show everything listed within that category related to AFL, instead of only the 30% of listings which include the precise keyword "AFL" in the title.

As part of the changes, similar rules for plurals, misspelt words and synonyms have also been updated, so if you search for "tees" for example the results will show you all "tee shirts", "t-shirts", "tee-shirts", "t shirts", "tee", "t-shirt" etc.

If you have a suggestions for mapping keywords in search, let us know at aucategory@ebay.com.

Regards,
The eBay Team
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***Introducing: shopping on eBay.com.au for guests***

12 December 2007 | 09:30AM EST

Have you ever felt that you were missing out on sales from non-members? Now non-members can shop as a guest.

Guest Buying allows new buyers to purchase and pay for up to five items on eBay.com.au without registering.

Here's how it works:
  • Guest buyers will be able to use Buy It Now to purchase eligible Fixed Price and Store Inventory items.
  • Guest buyers need to complete their payment through PayPal, or through a Visa or MasterCard.
Eligible items must meet the following criteria:
  • The seller must have a premier or business PayPal account in order to accept credit card payments through PayPal.
  • Postage costs must be specified on the listing. (ie sellers must state how much postage is)
  • The seller must qualify for PayPal Buyer Protection.
  • The item price must be less than $3,000. (excluding shipping and handling)
  • Guest buyers must use eBay's checkout system. Third-party checkout will not be supported at this time.
Can Guest Buyers leave feedback?

As a Guest Buyer you cannot leave Feedback. Feedback may only be left by registered eBay members. You will have an opportunity to register as an eBay member when you complete checkout as a Guest Buyer. Then you'll be able to use all the same features and programs our current buyers do, such as Feedback, My eBay, PayPal Buyer Protection, access to Customer Support, discussion boards and more.

Regards,
The eBay Team
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***Grab your share of the Christmas rush - 4 days of free fixed price listings!***

10 December 2007 | 03:15PM EST

From Tuesday 11 December to Friday 14 December fixed price listings are free when you offer PayPal as a payment method.

It's that time of year when Christmas shopping starts to get a little frantic, which means that it's a great time to be a seller on eBay.

To ensure buyers receive their gifts in time for Christmas, list using fixed price and PayPal to speed up the purchase and payment so items are sent without delay.

*Final value fees will still apply as do certain terms and conditions. Full details of eBay’s fees can be found here.

Happy Xmas The eBay team

Regards,
The eBay Team
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***Scheduled maintenance ***

06 December 2007 | 12:53PM EST


The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 7 December. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

Regards,
The eBay team
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***Christmas Discussion Board***

05 December 2007 | 03:36PM EST


It's almost here again - Christmas is just around the corner!

Each year we set up a discussion board for you to share some Christmas cheer with your fellow eBay members and this year is no exception.

Share your favourite recipes, seek advice on decorating your home or perhaps you'd like some tips on buying the perfect Christmas gift? Maybe you have a funny Christmas tale to tell? As long as it's related to Christmas, the holidays, the silly season or New Year, this is the board to visit!

So come and spread some joy on the Christmas Discussion Board.

Happy holidays
The eBay team.
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