While we don't anticipate the phone system to be completely unavailable during the upgrade, we do expect there will be intermittent outages at times lasting up to 2 ˝ hours.

If you attempt to contact the PowerSeller phone support team and hear a “fast busy” signal this means the phone system is in the process of being upgraded and will be unavailable for a short time.

If you need to contact Customer Support, you can do so through Live Help or send an email.

We appreciate your patience during this scheduled upgrade.

Regards,
The eBay Team