PayPal Buyer Protection – now up to $3,000
To continue to provide members with an even more secure and safe trading place, eBay is pleased to announce several significant improvements to buyer protection on ebay.com.au.
Buyer protection is important because of the confidence it builds among buyers when transacting on eBay.
When buyers decide to place a bid or buy an item, knowing that there is protection gives them the peace of mind they need to choose their items on eBay, especially when buying more expensive items.
What are the improvements to buyer protection?
The improvements to the PayPal Buyer Protection program mean a wider range of items will be covered than ever before. From Thursday 7 June 2007 coverage will be increased for newly listed items paid for with PayPal on ebay.com.au.
From this date, when sellers offer PayPal as a payment method for eligible items, these items will be covered for at least $400 with no processing fee, where the items are paid for with PayPal.
In addition, the new PayPal Buyer Protection will cover certain items for up to $3,000 – that’s double the previous maximum cover!
IMPORTANT: Given these considerable improvements to the PayPal Buyer Protection program, the eBay Standard Purchase Protection Program on ebay.com.au will be discontinued from Thursday 7 June 2007. Items listed from Thursday 7 June 2007 will no longer be eligible for buyer protection unless paid for with PayPal.
For items listed before Thursday 7 June 2007, you will need to complete checkout before Saturday 16 June 2007 to be eligible for the eBay Standard Purchase Protection before it is discontinued. |
eBay Standard Purchase Protection was established before eBay acquired PayPal and covered most eBay transactions. In the early days it served an important function. However, as PayPal is now the most popular payment method for eBay buyers*, and is one of the most secure online payment methods, eBay believes the PayPal Buyer Protection program offers better protection for buyers.
What should I look for?
To see if an item is eligible for PayPal Buyer Protection look for the PayPal icon 
in the 'Buy safely' section of the item description page and then check the eligibility requirements in the PayPal Buyer Protection policy.
Want to know more?
Learn all about the new PayPal Buyer Protection.
For details on what items are covered by PayPal Buyer Protection refer to the PayPal Acceptable Use Policy.
eBay and PayPal staff will also be online in an upcoming workshop answering questions about the new and improved PayPal Buyer Protection program this May. Keep your eye on the announcement board for details of this workshop.
Regards
The eBay and PayPal teams.
*Source: PayPal analysis March 2007.
The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962. Before deciding to sign-up for or use the PayPal service you should consider the Product Disclosure Statement.
The PayPal Buyer Protection Program is also subject to the terms and conditions in PayPal's User Agreement, incorporating the Buyer Protection Program Policy which includes detail on eligibility criteria and the discretionary nature of the Program. This communication is not intended as, and should not be taken as, financial product advice.
All documents are available at https://www.paypal.com.au.
