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  January 2007 |
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***Vehicles Half Price Listing Promotion*** |
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19 January 2007 | 03:31PM EST

List your car, bike or boat at Auction, Auction/BIN, Buy It Now or in the Classified Ad Format for HALF PRICE!
All vehicles listed in the Cars, Motorcycles, Boats, and Other Vehicles categories between the hours of 00:00:01am AEDST, Monday 22 January 2007 and 23:59:59 pm AEDST, Sunday 28 January 2007 will be eligible to benefit from 50% reduction in the insertion fee. All other fees including feature fees, final value fees, reserve price fees and PayPal fees will still apply.
Please note that this promotion does not apply to Classified Ad format listings by motors dealers using the dealer subscription model.
For more information about this promotion see eBay’s price promotion page.
Have fun trading on eBay!
Regards,
The eBay Motors Team
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***A message from Rob Chesnut – Trust & Safety priorities*** |
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18 January 2007 | 04:36PM EST

| Rob Chesnut |
I’m Rob Chesnut, Senior Vice President in charge of Trust & Safety for eBay. I work with our teams worldwide, including the Australian Trust & Safety team, to ensure
our community of users feel safe and confident when buying and selling on eBay.
As internet usage continues to grow, so does the expectation from buyers for a safe and positive user experience. That’s why it’s more important than ever that we
understand the risks of online shopping and exercise common sense when we’re online.
To keep pace with the changes in the online world, we’re evolving eBay’s Trust & Safety priorities. Historically we've emphasised transparency and free choice for buyers
on eBay, but acknowledge that more actively protecting our buyers from fraud and other bad experiences on our site is equally important.
We have been working on solutions that address these two priorities worldwide:
- Take a new, more proactive approach towards Trust & Safety to protect our members from fraud.
- Improve the buyer experience on the site by holding sellers to higher standards.
A more proactive approach to Trust & Safety
In Australia we recently launched Safeguarding Member IDs. This project is a new approach to auction-style listings that offers more privacy for our members through
changing how bidding information is displayed. We believe this change will help balance the need for openness and transparency in the marketplace, with the need to
protect our Community of members from the threats that have appeared as the internet has grown.
We also believe the Safeguarding Member IDs project provides the Community with enough information about the bidders involved in an auction-style listing for them to
feel confident in placing a bid – without revealing actual User IDs.
Another issue we continue to fight on eBay is counterfeit items – the sale of counterfeits is unethical and results in negative buying experiences. We cooperate with
Rights Owners around the world through our VeRO program to remove counterfeit listings and recently we’ve started requiring additional seller verification, eliminated
the ability to list these items with 1 or 3-day auction durations, and put in place additional restrictions for members selling these items cross-border.
We’re continuing to balance transparency and convenience with the need to keep our Community safe.
Holding sellers to higher standards
Many negative buyer experiences result from circumstances controlled by sellers. Buyers are less likely to return to the site after having a frustrating experience – like
finding the postage and handling charges excessive, receiving an item that is not as described, or experiencing poor customer service during a transaction with a seller.
It’s clear we have a shared responsibility with our sellers to make sure our buyers have a satisfactory experience. Here are some ways we’re addressing the issues:
- Private Feedback – In October 2006 we eliminated the ability for sellers to make their feedback private. This was important, as buyers should have access to
a sellers’ complete feedback record before trading so they can make more informed decisions about a seller’s history.
- Cross-Border Trade Requirements – We’ve also implemented new requirements for sellers who want to sell cross-border. To sell outside the eBay site you are
registered on, new sellers must now establish their identity by becoming PayPal Verified.
- Feedback 2.0 – Our Feedback system enables trading partners to rate their experience with one another after each transaction – this helps provide a positive
experience as members can feel more confident knowing who they're trading with. eBay members worldwide have left more than 5 billion feedback comments for one
another regarding their eBay transactions.
In addition to leaving an overall positive, neutral or negative Feedback, from next month buyers will have the option to leave Detailed Seller Ratings for the seller on four
aspects of a transaction:
- Item Description
- Communication
- Postage time
- Postage & Handling charges
The average score of the Detailed Seller Ratings received by a seller will be displayed on the seller’s Feedback Profile page. It’s a system that rewards sellers by
recognising the things they do to ensure customer satisfaction.
Next month, we’ll be launching Feedback 2.0 in pilot markets and we’ll share more about this soon, so stay tuned.
Finally, I want to thank our Community for your help and support in keeping the site safe. Each report we receive from our buyers and sellers helps us to investigate and
take action to stop negative activity where appropriate. We appreciate everyone’s contribution in making eBay a great place to buy and sell.
Sincerely,
Rob Chesnut
Senior Vice President, Global Trust & Safety
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***Updated: Clarification of FREE Gallery with PayPal Listings Promotion*** |
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05 January 2007 | 12:34PM EST
 To ensure all members are clear on the terms and conditions of the promotion, we would like to explain the following further:
- The promotion applies to ALL AU residents regardless of the eBay site they registered on
- Pocket Bikes, for the purpose of this promotion, are considered Vehicles and the discount for Gallery will not apply
- The Basic Upgrade Pack will also be reduced during the promotional period. Basic Upgrade Pack will be reduced to 49c so that members only pay for the Subtitle component of the pack
- Turbo Lister (regardless of what version members are using) will NOT show the discount at the time of listing, however, as stated previously, all Turbo Lister listings will have the discounted rate applied to your account once you submit the listing. You can access your account from My eBay by clicking on Seller Account under the heading My Account.
Regards,
The eBay Team
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Link to this announcement | Back to top
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***Original:
FREE Gallery for PayPal listings*** |
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 05 January 2007 | 09:27AM EST

eBay Australia is pleased to offer eBay.com.au members a PayPal FREE Gallery Promotion! You will receive a free Gallery when you choose to accept PayPal as a payment option on your listings, starting 12:00:01am AEDST, Sunday 7th January and ending 11:59:59pm AEDST, Tuesday 9th January 2007.
Adding your item’s photo to the gallery enables potential buyers to preview your item instantly in the search and browse view. Use a gallery photo to help attract more buyers and a higher price. On average, listings using Gallery attract 72% more bids than listings that use no listing upgrades.*
If you're not already a member of PayPal it's quick and easy to sign up. Click here to register.
Important Information:
Currently there are two versions of the Sell Your Item (SYI) form and TurboLister operating on eBay.com.au. If you list using the new SYI 3.0 and TurboLister 2.0 you will see reference to the discounted Gallery. If you list with the original Sell Your Item form, SYI 2.0 and use Turbolister 1.0 you won't see the discount applied within the SYI form, however, once you submit the listing you will be able to see the discount rate within your eBay account.
You can access this under My eBay, click on under My Account click on Seller Account. Within this page, you can click on Account Status and view all recent fees.
Price promotions on eBay.com.au only happen every once in a while, so make sure you take advantage of this opportunity.
For more information, see eBay’s price promotion page.
Regards,
The eBay & PayPal Team
*This represents an average based on data from June 2004 transactions on eBay.com.au. No representation is made that a seller's final price, number of bids or conversion rate of a specific item will increase by the average percentages noted above.
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 Link to this announcement | Back to top
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