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***Policy Change: Feedback Manipulation***

01 December 2006 | 02:45PM EST


eBay has made changes to its Feedback policy to assist us in taking action against members who artificially inflate their feedback (feedback padding). Feedback padding allows dishonest members to portray themselves to others as more trusted because of their higher positive feedback rating.

The new Feedback Manipulation policy will enable us to take action against members when we identify a pattern of behaviour consistent with Feedback Manipulation. Violations of this policy may result in a range of actions including:

  • Listing cancellation
  • Limits on account privileges
  • Account suspension
  • Forfeit of eBay fees on cancelled listings
  • Loss of PowerSeller status
  • Feedback removal
Feedback is the foundation of trust on eBay. Purchasing, selling or trading Feedback undermines the integrity of the Feedback system and decreases trust within the eBay marketplace.

Regards,
The eBay Team
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