This feature is called Anonymous Email Forwarding and will allow you to respond to email from your own email client, while still protecting the sender's privacy. This feature will launch near the end of the month.

Currently, when an email is sent to you through eBay's system and the sender has chosen to hide their email address you cannot respond directly from your email client. Instead, you are directed to "Use The Yellow Button" within the email, which takes you to a reply form within My Messages.

We've heard from members that this can be confusing and inefficient, especially when you have a large volume of emails to answer.

How does Anonymous Email Forwarding work?
When a member sends you a message through eBay and has chosen to hide their email address, we will create anonymous email addresses for both you and the sender. You can then reply to emails directly from your email client just like you do for any email. When your response comes back into our systems, we will forward it to the appropriate recipient.

The anonymous email forwarding service will help members communicate easily with one another while protecting the privacy of their email addresses. You can still use My Messages to respond, if you prefer.

Find out more about the Anonymous Forwarding Service.