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June 2006
***Scheduled Maintenance: eBay Discussion Boards, Answer Centre and Cafe ***

29 June 2006 | 10:25AM EST


LiveWorld will be doing maintenance on their systems from approximately 16:00 AEST to 18:00 AEST on Friday, June 30th. This means that eBay's Community forums (Australia Cafe, Answer Center, and Discussion boards) may be unavailable or slow during this time.

If you are unfamiliar with these areas, we invite you to visit them by clicking "Community" from the eBay navigation bar at the top of any eBay page.

Regards,
The eBay Team
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***Scheduled Maintenance This Week***

29 June 2006 | 10:14AM EST


The eBay system will be undergoing general maintenance from approximately 16:00 AEST to 18:00 AEST on Friday, June 30th. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

Regards,
The eBay Team
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***Answer Buyer Questions with Custom FAQs***

26 June 2006 | 11:41AM EST


Sellers will soon be able to set up and display a list of custom created frequently asked questions for prospective buyers, visible on the Ask Seller a Question page.

Prospective buyers will be encouraged to search for answers from this list before submitting their question, saving time for both the seller and the buyer.

Sellers, you will be able to:

  • Custom create up to 15 Frequently Asked Questions. Some commonly asked questions you may choose to address are: "Do you take PayPal?" or "Will you combine shipping if I buy multiple items?"
  • Opt into showing on the Ask Seller a Question page any or all Item Specifics as per the View Item Page.
  • Display any questions (and answers) from buyers that you’ve already answered and posted on your listing.
To customise your Ask Seller a Question page, go to your Preferences in My eBay. In the Selling Preferences section, click the "Show" link next to the Ask Seller a Question section. From there, simply click the "Edit" link and begin customising.

For more information about these custom FAQs, please see our Help page.

Regards,
The eBay Team
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***eBay Enhanced Picture Services Software Update***

23 June 2006 | 11:06AM EST


This week, the ActiveX control software for eBay Enhanced Picture Services, including eBay Picture Manager, will be updated. After the update is released, sellers using Enhanced Picture Services (limited to Internet Explorer for Windows) will be prompted to download and install the new software version the next time they upload pictures. No action is required from users of Basic Picture Services.

Please read the details about the software update on the eBay Picture Services and Picture Manager discussion board on eBay.com, as well as detailed instructions for downloading and installing the new ActiveX control.

Regards,
The eBay Team
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***Scheduled Maintenance This Week***

22 June 2006 | 10:34AM EST


The eBay system will be undergoing general maintenance from approximately 16:00 AEST to 18:00 AEST on Friday, June 23rd. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

Regards,
The eBay Team
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***Shared 'Custom Label' Field for Seller Tools***

19 June 2006 | 02:40PM EST


To make it easier for sellers to track their inventory through the different stages of a sale, the Custom Label field will now be shared across three of eBay's main listing tools – Turbo Lister, Selling Manager Pro, and File Exchange. For example, if you use Turbo Lister to list an item with a Custom Label (such as "located in Aisle 2, Shelf 3") this Custom Label will also be displayed in Selling Manager Pro to help you fulfil your buyer's order.

The Custom Label will replace the following current fields in our seller tools:

  • "Item Label" in Turbo Lister
  • "Part Number" in Selling Manager Pro
  • "Private ID" in File Exchange
Selling Manager Pro and File Exchange will be upgraded automatically to include the shared Custom Label field. It will also appear in the new Turbo Lister, which you can download at the Turbo Lister page.

Regards,
The eBay Team
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***PayPal Winter Escape Promotion***

16 June 2006 | 08:00PM EST


Daydreaming about escaping to a tropical hideaway?

Pay with PayPal and you and a friend could be enjoying 5 nights in tropical Queensland at a 5-star resort in stunning Palm Cove!

It’s so simple to enter! Each time you pay for your eBay item using PayPal between 17th June and 31st July 2006, you’ll be automatically entered into a draw to win the holiday or one of ten prizes of $500 cash. So, the more you buy, the more chances you have to win!

PayPal is the safe, fast, and easy way to purchase on eBay anytime of year. Think of PayPal as an extra layer of protection for your money. When you make a payment, PayPal never shares your bank or credit card details with the recipient. And because you don’t have to fill out billing information whenever you make a purchase, it saves you time as well as worry.

What a great way to beat the winter blues!

For more information, see eBay’s promotion page.

Regards,
The eBay Team

The PayPal service is provided by PayPal Australia Pty Limited ABN 93 111 195 389 (PPA) under an arrangement with PayPal, Inc ARBN 111 900 906 (AFSL No. 283443). You should consider the Product Disclosure Statement (available at www.paypal.com.au) and whether the product is appropriate for you before deciding to use it.
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***Scheduled Maintenance This Week***

15 June 2006 | 11:44AM EST


The eBay system will be undergoing general maintenance from approximately 16:00 AEST to 18:00 AEST on Friday, June 16th. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

Regards,
The eBay Team
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***Updated: PayPal FREE Listing Day***

14 June 2006 | 07:10PM EST

What Listings Qualify?
  • Sellers must check the PayPal box under Payment Methods when they create an eBay.com.au listing (hereafter known as “PayPal listing”).
  • Any PayPal listing listed by an Australian member on eBay.com.au that starts on Thursday 15th June, 2006 (between 00:00:01 am and 23:59:59 pm AEST) qualifies.
  • PayPal listings created during the promotional period stated above, but scheduled to start after the promotional period are not eligible for free insertion fees.
  • The promotional rate does not apply to listings revised during the promotional period.
  • PayPal listings created prior to Thursday 15th June, 2006 that are scheduled to start during the promotional period will be eligible to receive the promotional rate.
  • PayPal listings in all categories qualify.
  • Insertion fee credits will only be granted to listings that conform to these terms and conditions.
  • The free listing promotion does not apply to Stores listings.

Regards,
The eBay Team
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***Original: PayPal FREE Listing Day***

14 June 2006 | 09:23AM EST


To celebrate more than 100 million PayPal account members worldwide, eBay is offering sellers FREE insertion fees for any listing with PayPal as an accepted payment method. It’s for one day only: Thursday 15th June, 2006 from 00:00:01 am to 23:59:59 pm AEST.

Simply check the PayPal box under Payment Methods when you list an item on eBay.com.au and you will receive a credit for your eBay insertion fees. Credits will be posted on your account by the end of August.

For more information, see eBay’s promotion page.

Regards,
The eBay Team

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***Online Safety: Protect Yourself from Fake Second Chance Offers and Spoof (Phishing) Emails/Websites ***

09 June 2006 | 02:45PM EST


Safety online starts with keeping your online accounts secure from intrusions. We are committed to helping you protect yourself from spoof (also called phishing) emails and websites, including fake second chance offers. Here are some basic tips to make sure that you are keeping your accounts and personal information secure:
  • Never pay with Western Union, Money Gram or other instant money transfer methods. It’s against eBay’s Safe Payments Policy for a seller to request payment via these methods as they’ve proven to be unsafe for online shopping.

  • Fake Second Chance Offers - Sending fake Second Chance Offers is a common trick used by fraudsters. If you receive an email with a Second Chance Offer for an item you recently bid on, please check your My Messages inbox (located in My eBay) on the eBay site to make sure the offer is authentic. If it appears in My Messages with the title 'eBay Second Chance Offer for Item...', it's authentic. If the Second Chance Offer does not appear in My Messages, or appears with a different title, it is not legitimate and should be ignored.

  • If you receive a suspicious email that looks like it's from eBay or PayPal, please forward it to spoof@ebay.com.au or spoof@paypal.com.au. We will respond within 24 hours to tell you whether or not the email is authentic.

  • Be suspicious of any email that requests personal information - Be cautious of other emails that request you to click a link and submit your financial or personal information. Do not click on any links in this type of email if you can not verify it is authentic.

  • Download the eBay Toolbar - The eBay Toolbar includes Account Guard which goes green when you are on a legitimate eBay or PayPal site, and red when you are on a known fraudulent site.
You can find out the latest information on safety, security and identity theft protection by visiting the PayPal Identity Protection pages and the eBay Security & Resolution Center.

Regards,
The eBay Team
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***Scheduled Maintenance This Week***

08 June 2006 | 01:08PM EST


The eBay system will be undergoing general maintenance from approximately 16:00 AEST to 18:00 AEST on Friday, June 9th. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

Regards,
The eBay Team
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***Write a Guide, Win a Grand!***

03 June 2006 | 09:01AM EST


Write a Buying Guide between Saturday June 3 and Friday June 30 and you could win $1000!

For a chance to win $1000 simply write a new Buying Guide during the promotional period. If your Buying Guide is judged as the best that week you’ll win $1000 and it will be published on the promotion page. Winners will be judged on usefulness, quality of content and effective use of pictures and links (Buying Guides must be a minimum of 300 words each).

All Buying Guides written during the promotion period will also earn a $5 PayPal postage and handling coupon. You can earn a total of five coupons during this period.

Write a Buying Guide now to claim your $5 coupon or for a chance to win $1000. The more Buying Guides you write the more chance you have to win a weekly $1000 prize deposited straight into your PayPal account. If you don't have a PayPal account, sign up now.

If you are not sure how to write a Buying Guide please join us on Wednesday 7 June at 7pm for an online workshop where we will show you how to get started. The workshop will take place on the Workshops Board.

For further information, please visit eBay's promotion page.

Regards,
The eBay Team
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***Vehicles FREE Listing Promotion***

01 June 2006 | 04:17PM EST


eBay Motors is pleased to announce a 3 day FREE Listing promotion! List your car, bike or boat during the promotional period and we will waive the normal $5 listing fee!

All vehicles listed in the Cars, Motorcycles, Boats, and Other Vehicles categories between the hours of 12:00:01am AEST, Saturday 3rd June, 2006 and 11:59:59pm AEST, Monday 5th June, 2006 will be eligible to list for FREE. All other fees including feature fees, final value fees, reserve price fees and PayPal fees will still apply.

This is a great way to take advantage of the recently launched Vehicle Purchase Protection programme to improve your chance of selling. For more information about $20,000 of free vehicle purchase protection, click here.

For more information about this promotion see eBay’s promotion page.

Have fun trading on eBay!

Regards,
The eBay Team
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***Scheduled Maintenance This Week***

01 June 2006 | 02:23PM EST


The eBay system will be undergoing general maintenance from approximately 16:00 AEST to 18:00 AEST on Friday, June 2nd. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

Regards,
The eBay Team
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