27 March 2006 | 09:43AM EST
In the next few days we're going to make some improvements to the Answer Centre, one of our member-to-member help areas. In case you've never visited, you can get to the Answer Centre from the Community Hub (click “Community” from the navigation bar at the top of any eBay page).
The Answer Centre is a place where buyers and sellers can get quick answers to their questions from other more experienced members. To make this area even more useful, this week we're adding a rating system in the Answer Centre to make it easier to find the most helpful content.
Give a “Yes” or “No” helpfulness vote
For each answer provided by other members, you’ll be able to vote "Yes" or "No" to indicate whether it was helpful. The results will be shown to the right of each answer (for example, "4 of 5 members found this answer helpful").
Sorting by helpfulness
You'll also be able to search by keyword for information about a certain topic, and sort the results by the ratings so the most helpful answers are at the top.
Launch Plan: Answer Centre Unavailable Wednesday 29th March from 4am AEDST
In order to add these ratings, the Answer Centre will be unavailable from 4am on Wednesday March 29th for approximately 8 hours.
The Answer Centre is a great place to get help and advice from some of your most knowledgeable colleagues. To visit, please click here.
Regards,
The eBay Team
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