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Welcome to eBay's System Board. Visit this board for information on scheduled site maintenance or system issues that are affecting Marketplace trading. For general eBay news, please see our General Announcements Board.
***Issues with Search results and eBay Stores***

November 21, 2009 | 03:28PM PST/PT

Due to errors in some of our backend systems, members may be seeing different errors in Search. This could be that "We were unable to run the search results you entered. Please try again in a few minutes" or a blank page, or simply the browser being unable to display the page.

This is also affecting the ability to access eBay Stores through search directly, and sometimes from the store URL.

Workarounds - Buy It Now Search and Advanced Search
If you use the Advanced Search option at the top of the page, and type in your search query and click the title and description box and then run the search, the results for the title and description search will be returned.

Alternatively, if you receive a 0 results page for title search and click the Buy It Now tab (or choose the title and description box and re-run the search), you'll see the (Buy It Now or title and description) results for your search query.

Please note that we are working as quickly as possible to get this resolved. Thank you for your patience as we continue to work to resolve this.
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***Scheduled Maintenance For This Week***

November 18, 2009 | 08:57AM PST/PT

The eBay system will be undergoing general maintenance from approximately 23:00 PT (11pm) on Thursday, November 19th to 01:00 PT (1am) on Friday, November 20th. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.
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***Search Visibility tool – listing rank feature now live***

November 17, 2009 | 06:26PM PST/PT

The “listing rank” feature has been restored in the new Search Visibility tool available from your Seller Dashboard. The “listing rank” feature reports the page and position in search results where your listings appear. (This is the line in the report that looks like “Rank: Page 2 (position 28) of 238,” for example.) We encourage you to continue to use all the features of the Search Visibility tool to evaluate the performance of your listings in Best Match search results. Thank you for your patience while we had to temporarily turn off this feature due to technical issues.
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